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Spinelli Toyota Pointe Claire

Pointe-Claire, QC

4.8
188 Reviews

10 Auto-Plaza

Pointe-Claire, QC

H9R 3H9

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188 Reviews of Spinelli Toyota Pointe Claire

April 18, 2022

Everyone is very nice but after 6 visits in 3 years I find 2-3 hours just to change tires is way longer than other dealers I have been to in the last 30 years. More

by jay
Recommend Dealer
Yes
Employees Worked With
Valerie
Apr 20, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for sharing your feedback Jay. I am sorry to hear that you were disappointed with the duration of our service. Please note that delays may happen during this time of year due to volume, especially with the fact that we still have to disinfect all the vehicle before and after service. If you have any other questions or comments to share, please do not hesitate to contact our Customer Relations Department at 514-694-8333 Ext 2.

April 13, 2022

The Service Department staff are so easy to work with. They are very helpful and knowledgeable. They keep you informed as to the progress of the work being done and the time it will be expected to be read More

by Csheehy712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle ( last visit with a Rav 4) and Michael (present visit)
Apr 13, 2022 -

Csheehy712 responded

Thank you.

April 11, 2022

Excellent service, delivered with a full tank of gas and a full set of winter tires. Happy to do business with Spinelli Toyota Pointe Claire More

by Isabelle L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geerthanan Sivasathiyapalan
Apr 12, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for your positive comments Isabelle L! Customer satisfaction is of great importance to us and your comments are valued. We are happy to hear that our team at Spinelli Toyota Pointe-Claire was able to provide you with an excellent service and we look forward to seeing you in the future!

April 08, 2022

Wonderful service, everybody there was very helpful. would recommend family & friends. the salesmen to the accounting to the person who hands over the Rav4, service great More

by TP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirril, Mary, Cassandra
Apr 11, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for sharing your feedback! We want our guests to have a great experience, and we are glad to hear that our team at Spinelli Toyota Pointe-Claire were able to assist you according to your needs. Congratulations on your new RAV4!

March 24, 2022

My visit went very well, I received everything promised in a timely manner. Staff was helpful and pleasant. More

by kennedys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmas Possian
Mar 25, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for your feedback. We want our guests to have a great experience and we are happy to hear that our staff was helpful and pleasant. We look forward to seeing you on your next visit!

March 19, 2022

The wait is worth ! As a single mom I’m so worried about the expenses of my car , I’m so grateful Toyota point Claire make sure I received the best and comfortable servi More

by Lucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Ramirez and the Toyota point Claire team
Mar 21, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for sharing your experience. We are happy to hear that our team at Spinelli Toyota Pointe Claire was able to assist you according to your needs, and even provided you with a loaner. We look forward to seeing you again on your next visit!

March 15, 2022

This dealer is honest and gives good service. ... unlike the one that I bought my car at More

by Toyotafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie and the person who estimates body work
Mar 16, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for the perfect score of 5 on 5 stars! Our goal is to provide an outstanding service experience and your comments are always welcome.

March 04, 2022

Pierre my salesman was an excellent communicator and kept his word throughout the process. Very happy dealing with Spinelli Toyota pointe Claire More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Magnan
Mar 07, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for your feedback Mike. We are happy to hear that Pierre was able to keep his word and assist you according to your needs. We look forward to seeing you again in the future!

January 26, 2022

First time at the dealership for maintenance on my 2019 Toyota RAV4 and everything was great thank you. More

by John Fontes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arri
Jan 27, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for taking the time to share your feedback John Fontes. We are glad to hear that the service went great for your first time at our dealership. We look forward on seeing you again in the future!

January 23, 2022

I got a vehicle I wanted , good price , quick service , everything met my expectation. The staff was able to respond to all my questions. I enjoyed buying at spinelli More

by Radek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saj , Nabila , Jason
Jan 24, 2022 -

Spinelli Toyota Pointe Claire responded

Thank you for writing in Radek! We want our guests to have a great experience, so we are happy to hear that our staff was able to assist in getting the vehicle that you wanted. Congratulations on your new vehicle!

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