Southtown Hyundai

enjoyable encounter Meeting Jennifer was a breath of fresh air. She was open, honest and a joy to deal with. She took the time to listen to us and find out what we were w Meeting Jennifer was a breath of fresh air. She was open, honest and a joy to deal with. She took the time to listen to us and find out what we were wanting in a vehicle. There was at no time any pressure or expectations placed on us. Jennifer explained that she is new to the business and was still learning. Even though we did not buy a vehicle from Southtown, we would strongly recommend Jennifer. More

A pleasant experience Dealing with Jennifer was a pleasant experience. No pressure and a willingness to explore options. Test drove several vehicles. Jennifer was patien Dealing with Jennifer was a pleasant experience. No pressure and a willingness to explore options. Test drove several vehicles. Jennifer was patient and able to research information which made it helpful to make a decision. More

WORST DEALERSHIP DO NOT KNOW CUSTOMER SERVICE This dealership sucks. I would advise guys not to ever get involved with these guys. They never do anything right. From sales to service, They start b This dealership sucks. I would advise guys not to ever get involved with these guys. They never do anything right. From sales to service, They start by giving you the wrong color of the vehicle and force you to take it. Follow up is so poor and service sucks. The service department also has their own agenda to follow and do not provide the class of service you expect. The worst is the finance department who is so careless and has very poor knowledge. Please folks avoid a disaster by going to them it will be life time haunting. More

Great Service Advisor! I had to get a tire replaced due to a nail. My service advisor, Richard was really empathatic and considerate of my situation. I really appreciated it I had to get a tire replaced due to a nail. My service advisor, Richard was really empathatic and considerate of my situation. I really appreciated it! More

BREACH OF PERSONAL INFO AVOID AT ALL COSTS. We are honestly so shocked at what has gone on with this dealership. We were working with them on purchasing our first car and eve AVOID AT ALL COSTS. We are honestly so shocked at what has gone on with this dealership. We were working with them on purchasing our first car and everything seemed to be going well. However, when we decided on a different car from another dealership, they called us constantly. Almost immediately afterwards, we started receiving calls about a free TV add posted from our phone number on Kijiji. So, after we decided not to buy there, they pranked us. Absolutely unbelievable and not to mention grossly unprofessional how they took our personal contact information and used it against us. From what I can gather, as long as they can take your money, they're happy. If not, they will try to make your life miserable. We will be pursuing legal action about the breach of our personal information, but in the meantime, I urge you to avoid at all costs. More

Very good experience I bought my new Santafe 2017, Haneef was very good at explaining things about the vehicle, he was very calm during the negation we bought the Santafe I bought my new Santafe 2017, Haneef was very good at explaining things about the vehicle, he was very calm during the negation we bought the Santafe becuse we had very good expirance comparing to other dealership. More

Great Exceptional service felt like I was treated with respect and never once did I feel like I was forced on sales or something I didn't want Exceptional service felt like I was treated with respect and never once did I feel like I was forced on sales or something I didn't want More

TERRIBLE CUSTOMER SERVICE The worst customer service in the entire world - they will take your money, but that is about it. If zero stars were an option, that would be what the The worst customer service in the entire world - they will take your money, but that is about it. If zero stars were an option, that would be what they would get. I have purchase 2 vehicles from this place - and want to prevent anyone else from making the same mistake. GO SOMEWHERE ELSE- there is zero support for issues that arise - from faulty seat belts (2013 Elantra) to keyless entry issues, broken fan belt which resulted in an exploding engine (2012 Elantra), you will get the same response " there is nothing that we feel like doing for you - that is of course if you are lucky enough to have them return your phone calls. Nothing but broken promises. As one consumer to another - take your money somewhere that appreciates you after the ink is dry! More