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Southtown Chrysler
Edmonton, AB
283 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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283 Reviews of Southtown Chrysler
June 13, 2017
17 Summit delivery Southtown staff were amazing, they really went above and beyond. Galon, Pas (Upasna), Danny in service, Jason in Parts, Sean and Darrell knew their p Southtown staff were amazing, they really went above and beyond. Galon, Pas (Upasna), Danny in service, Jason in Parts, Sean and Darrell knew their product and treated us kindly, we could not have asked for a better experience! More
by Rob/Heather
Employees Worked With
Galon Jason Danny Upasna Darrell, Sean Sumner
Helpful June 08, 2017
Extremely prompt and satisfactory servide Great service from all the personnel at Southtown. They were knowledgeable and answered any questions that I had. I would highly recommend Southtown t Great service from all the personnel at Southtown. They were knowledgeable and answered any questions that I had. I would highly recommend Southtown to anyone looking for a new vehicle. More
by Wally
Employees Worked With
Cam
June 03, 2017
Amazing experience James Lecleir and everyone at southtown chrysler was amazing. We have bought new vehicles in the past from different dealerships and i would say this James Lecleir and everyone at southtown chrysler was amazing. We have bought new vehicles in the past from different dealerships and i would say this one was the best by far, they go above and beyond in there customer service. James didnt pressure us in purchasing a vehicle we didnt want color/ options he listned and found us the vehicle we wanted. Thanks James and all the staff at southtown chrysler we love it :) More
by Melissa Coggins deveau
Employees Worked With
James Lecleir
May 29, 2017
Extremely bad customer service So I got a call from southtown telling me about the great deals I explained to them my situation of being laid off and just going back to work but sai So I got a call from southtown telling me about the great deals I explained to them my situation of being laid off and just going back to work but said that was no big deal well I did the credit app and few days went by never heard anything then I text and call the salesman doesn't get back to me then few days after that he texts me and says someone from finance will call me in a few minutes then 4 days later no call so I call the salesman back after numerous messages for him to call me back he never does so I call back give a different name and he answers then gives me the run around about how finance was suppose to call but will go get them to call me well that never happened they didn't get a bank approval so I guess that warrents them to treat u like garbage because they aren't making money off u. If u want to be treated like garbage go here but if u want some respect go else where and oh I bought 3 vehicles from this dealership in the past but since they have all new crew they suck I would have given zero star but couldn't More
by Trevor99
Employees Worked With
Cam and who knows from finance since they don't call
May 25, 2017
2 ram limiteds Dealership did a great job getting the vehicle and price we wanted. Seamless transaction matching other dealerships ad. Have bought from go auto in th Dealership did a great job getting the vehicle and price we wanted. Seamless transaction matching other dealerships ad. Have bought from go auto in the past and will again More
by Chris
Employees Worked With
Cam, Sarah Donnan, Sean Sumner
May 24, 2017
Worst Consecutive Dealership Expierience ever We went in to trade in a couple.months back and were told oh yes yes we will get u in a car. Never got a reply back even after 3 visits. Dead end. We went in to trade in a couple.months back and were told oh yes yes we will get u in a car. Never got a reply back even after 3 visits. Dead end. Went again for a new vehicle, was aplroved for 12,500. They repeatedly tried to sell me a vehicle with less seats than I needed and then slapped a sold label on a car I signed on, to get me to sign on a higher priced car instead. I signed on said vehicle before inspection. 10 days later I got a call telling me they needed more finances and that they cant sell me the car I already signed on for a 2009 at a higher price than I was originally appeoved on. Lets say I left the xxxx thing there. Rediculous. It was always one thing after another. More
by Ebonyannsky
Employees Worked With
Collette Cullen , Sean Sumner
May 14, 2017
Quick and enjoyable. I met with Collette and it was like looking at vehicles with a buddy! Great truck and a great time. I Am recommending to everyone. I met with Collette and it was like looking at vehicles with a buddy! Great truck and a great time. I Am recommending to everyone. More
by Lonny Gelasco
Employees Worked With
Collette ad EJ
May 09, 2017
Highly recommend Collette Cullen. Collette doesn't mess around, i it exactly what i was paying for and when an issue came up she was on it in a flash even though it wasn't even her pro Collette doesn't mess around, i it exactly what i was paying for and when an issue came up she was on it in a flash even though it wasn't even her problem to deal with. We have never dealt with someone so great at adealership before and we will follow her to whatever dealership she works at! More
by RamFam
Employees Worked With
Collette Cullen
May 09, 2017
Frustrating and insulting The negotiation tactics of this dealership were insulting. They continually tried manipulating numbers to confuse and lure me to agree to pay a higher The negotiation tactics of this dealership were insulting. They continually tried manipulating numbers to confuse and lure me to agree to pay a higher price than agreed on. They ignored me when they thought they had a sale with someone else at a higher price and only came back to me when each of the other potential deals fell through...in the end, at the last hour of the evening the Chrysler incentive program was to end. Even after this, they tried "slipping in" an extra $1000 on the price of the overall deal. These tactics are decieptful and this dealership should be ashamed of their underhandedness. I will never return and never recommend anyone to go here. The only reputable person there is Shane in the delivery department, he was great to work with. More
by Wayne.C
Employees Worked With
Gary in management. Cam in sales.
May 05, 2017
Amazing I saw Collette and she went above and beyond to help me and get me into my vehicle same day. She was fast friendly and awesome. My truck was way beyon I saw Collette and she went above and beyond to help me and get me into my vehicle same day. She was fast friendly and awesome. My truck was way beyond expectations and will be returning there time and time again. More
by Candi0621
Employees Worked With
Collette
