Southtown Chrysler
Edmonton, AB
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355 Reviews of Southtown Chrysler
Avoid Their Service Department - Damage After Oil Change I had an oil change done at Southtown Chrysler on Nov. 15, 2025, under the Mopar Stand-Alone Oil Change subscription, and within ten days m Change I had an oil change done at Southtown Chrysler on Nov. 15, 2025, under the Mopar Stand-Alone Oil Change subscription, and within ten days my car started leaking oil — something that never happened before their service (I bought this vehicle from another official dealer just 6 months ago with all inspections done, plus I had a third-party inspection as well). They called me in after I messaged the service advisor, and their own technician confirmed the leak was coming from the oil filter housing. And of course, I was quoted around $1,000 to fix damage that occurred immediately after they worked on the vehicle. Instead of taking responsibility, the service manager claimed these housings “can break any day,” as if it were just a coincidence. It seems he is unaware that under Alberta law, if a part that was functioning properly starts failing after a service, the company is responsible under the implied warranty for improper handling or workmanship. On top of that, Matthew Bishoff (service manager) doesn’t even respond to emails, which speaks volumes about the level of professionalism and customer care you can expect from this dealership. More
I was so happy with the service I got from my last visit. Miriam the service advisor assigned to me was so nice and prompt. My truck was nicely washed when I got back to pick it up. Miriam the service advisor assigned to me was so nice and prompt. My truck was nicely washed when I got back to pick it up. More
Check in by Jennifer Aunger, Service Advisor, was friendly, smooth and efficient. Uber rides arranged were timely. Truvideo informed me of the progress of the service work which was appreciated. friendly, smooth and efficient. Uber rides arranged were timely. Truvideo informed me of the progress of the service work which was appreciated. More
Jennifer give us very excellent service I really appreciate Jennifer and I recommend my all friends who have jeeps go to service department and Jennifer help you more than whole dealerships guys appreciate Jennifer and I recommend my all friends who have jeeps go to service department and Jennifer help you more than whole dealerships guys More
I had the best experience at this dealership thanks to Jordyn! From the moment I walked in, Jordyn went above and beyond to make sure all of my questions were answered in depth. She was patient, professio Jordyn! From the moment I walked in, Jordyn went above and beyond to make sure all of my questions were answered in depth. She was patient, professional, and extremely knowledgeable, making the whole process smooth and stress-free. I truly felt like Jordyn had my best interest in mind the entire time. It’s rare to find someone who combines such great customer service with genuine care for their customers, but Jordyn nailed it. If you’re looking for someone who will listen, guide you, and make sure you leave happy, Jordyn is the person to see. I couldn’t be more satisfied with my experience! More
DON'T . ....... miss the opportunity to be 100% satisfied with your next vehicle purchase!! Chris and Tafara went over and above to make sure we really unders ....... miss the opportunity to be 100% satisfied with your next vehicle purchase!! Chris and Tafara went over and above to make sure we really understood our deal and that we were happy with our purchase even after we signed on the dotted line. We are both seniors and we have bought a lot of vehicles in our time and we will absolutely be back to Southtown Chrysler to get another Pacifica (when the time comes). Thank you again, Chris, Tafara and the whole team for taking the extra time to ensure we left happy! More
I have been servicing my car with Southtown Chrysler since I bought the vehicle from them. For all these years they have always had a uber to take me home when my car is at service with them. The last since I bought the vehicle from them. For all these years they have always had a uber to take me home when my car is at service with them. The last service I had with them they told me that they can’t take me home because I live too far, I ended up calling for a ride myself. I will try to look for a different place for service in the future. More


