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Southside Mitsubishi

Edmonton, AB

3.5
466 Reviews

9605 34 Avenue NW

Edmonton, AB

T6E 5W8

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466 Reviews of Southside Mitsubishi

December 10, 2016

100% absolutely enjoyable! I stop by for a test drive in A Mitsubishi lancer gts. I fell in love with the car. My sales person Brandon got me a fair trade in price for my ram. More

by DylanGTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kennedy, Brandon Robertson, Aaron Krusch
December 04, 2016

horrible experience salesman "promised" what the service department couldn't deliver. Bought a brand new car and had things not even complete. stereo, backup camera, com More

by jo1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Lowton, Kevin Kennedy, Raman Randhawa, Aaron Glena, Steven Nathan
Dec 06, 2016 -

Southside Mitsubishi responded

I am truly sorry for this situation Joanne. I have explained to you the problem that this was the first time that this system has been installed by us on a new Lancer. We are human and made a couple mistakes. I take full responsibility for the outcome. I have mentioned a couple options for repair. I would love to fix this situation so please call me directly if you want to work through this. Mike Lowton General Manager

November 30, 2016

sucks I am an owner of Evo fe, and the service here just sucks, the warranty is the biggest joke here, sales ok, but service lol More

by YUY34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Kennedy, Aaron Glena, Steven Nathan, Brendan Humeniuk
Nov 30, 2016 -

Southside Mitsubishi responded

I'm sorry to hear you feel this way. Can you call me to discuss as I think there is some confusion with the warranty as it does not cover brake pads. I also am somewhat confused as you seemed quite happy that we squeezed you in and repaired the problem at no charge today. Mike Lowton General Manager 587-985-0140

November 25, 2016

Great place! Aaron made buying my first new vehicle fun and easy. Helped me get exactly what I wanted, for a good price! Would definitely recommend Aaron and the More

by J Gerber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kennedy, Raman Randhawa, Aaron Glena
November 19, 2016

Excellent This was the most awesome buying experience for me Aaron Glena was great I have never had a salesperson explain everything and get me what I wanted an More

by Outlander2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kennedy, Aaron Glena
November 18, 2016

Great Experience it was a very nice surprise to encounter a very professional friendly service at the Southside Mitsubishi dealership. Aaron Glena is outstanding in h More

by brder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kennedy, Aaron Glena
November 18, 2016

Great experience I would highly recommend Aaron No messing around, these guys were straight to the point not like many of the other dealerships I've been too that just try to sell you anything when More

by Rwalsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kennedy, Raman Randhawa, Aaron Glena, Brandon Robertson
November 14, 2016

Great people to deal with, Aaron nailed it! We were looking at a lancer from another dealership. Aaron got us into a better car for close to the same money. Raman was a pleasure to work with in More

by MrSame
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raman Randhawa, Aaron Glena
November 13, 2016

Great new car buying experience Having had a bad experience at another dealership, I came in with very low expectations but I must say I was pleasantly surprised by the honesty and i More

by Gratitude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raman Randhawa, Aaron Glena
November 13, 2016

Great car terrible customer service Stay away if your looking for decent customer service this dealer does not give a xxxx after the sale. After buying a $50000 evo with full extended More

by Kyle mendryk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Lowton, Tim Szabo
Nov 30, 2016 -

Southside Mitsubishi responded

Sorry to hear you feel this way. I forwarded your email off to Mitsubishi Canada as paint defects are in their control if it is covered by the manufacturers warranty. Please accept my apology for not getting in touch with you sooner. Mike Lowton General Manager 587-985-0140

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