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Southside Mitsubishi
Edmonton, AB
470 Reviews
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470 Reviews of Southside Mitsubishi
October 12, 2015
Horrible I went there trying to buy a car. The sales was ok, he wouldn't look straight into the eye when you question him some serious questions. But whatever, I went there trying to buy a car. The sales was ok, he wouldn't look straight into the eye when you question him some serious questions. But whatever, I love the car and I want it. I know what I am looking for anyways. So having a sales or not doesn't effect me. So I was trying to get a good deal there, they are willing to lower the price, but still out of my budget, so I extend the period of time. Here comes the downfall. I see only slight changes when I extend the contract by year, then try another year. The changes isn't much, but it fell into my budget, so whatever, they increase the price back up. It looks like the price drop, but when you calculate it, the price went back up. They said rate went much higher blah blah blah ( I asked them what's the rate for financing this car for these 3 different option? They said it's the same.) yeah ok... But I love the car, so whatever again... Went to financial manager to seal off the deal. After days passed by, nothing heard from them till I called them. They said the bank they dealt with doesn't accept my loan, because of my credit back ground. So I called Equifax myself and fix the problem, it's their problem, not mine. So I had to do everything myself after hearing advice from a financial manager from another dealership. Their financial manager at the south side mitsu doesn't and won't be able to solve the problem for you. Instead he just checked with many banks and hope one of them accept me. When I see my credit report, I see 7 extra inquiries from each bank, which in the end, damaged my credit. So I cancel the order... But the sales texted me again and see if he can have my business, I gave him another chance. So I went back to the dealership and try to deal with them again. I asked the financial manager not to talk to me, but he just came to the sales desk and talk to me. From then, I decided not to deal with them again. They can't even do what they promised me to do, just this small thing, they can't even do it. So I don't expect them to keep any promises that they make. So I went to Westside Mitsubishi to get my car instead, got the deal and got my car real quick. They are much better than this Southside. Don't bother visiting this place, highly not recommended. If you want a car with good price and keep promises. Oh btw, even if they give you a cheaper deal, they will add the reduced price somewhere else. (Admin fee is $200 higher than other dealerships.) More
by DeEmEn
October 09, 2015
The Product Ninja at his Best Aaron was able to provide me will all the questions I needed to know and giving information with this and that to meet your expectations on the kind o Aaron was able to provide me will all the questions I needed to know and giving information with this and that to meet your expectations on the kind of vehicle that fits you most and your family before you decide on getting one. The rest of the staff where also helpful and courteous More
by rjim031185
Verified CustomerEmployees Worked With
Mike Lowton, Kevin Kennedy, Raman Randhawa, Aaron Glena
October 09, 2015
Only one suggestion Great quality friendly service. I just wish I had wifi so I could get some work done in the waiting room. Also it was a little pricey. Great quality friendly service. I just wish I had wifi so I could get some work done in the waiting room. Also it was a little pricey. More
by TJ1
October 08, 2015
job well done The service department was great to deal with.They took my information and promised I would have my car back by the time I specified. In the end I had The service department was great to deal with.They took my information and promised I would have my car back by the time I specified. In the end I had it two hours earlier. More
by SMCDONALD0
Employees Worked With
I don't know the ladies name
October 08, 2015
Amazing service and Outlander #3! It's always a pleasure to deal with any of the southside Mitsubishi team! I Went in for a service and now I'm leaving with my incredible 2016 outland It's always a pleasure to deal with any of the southside Mitsubishi team! I Went in for a service and now I'm leaving with my incredible 2016 outlander it's my 3Rd Outlander! I'm a loyal Mitsubishi owner due to the impeccable service and friendly atmosphere! Thank you Aaron and team for always looking for my best interest and going above and beyond! From service to sales the southside team gives 110%! More
by LEIGH FOSTER
Employees Worked With
Kevin Kennedy, Aaron Glena
October 07, 2015
car service Waited more than an hour for a shuttle ride. Then shuttle driver refused to take me to my destination and was verbally abusive. When confronted manage Waited more than an hour for a shuttle ride. Then shuttle driver refused to take me to my destination and was verbally abusive. When confronted management started making excuses for him. More
by yaga702002
Employees Worked With
Aaron Krusch, Aaron Glena
October 07, 2015
review Aaron was an excellent sales rep. very friendly and knowledgeable of his product. He was very enjoyable to do business with.will definitely recommend Aaron was an excellent sales rep. very friendly and knowledgeable of his product. He was very enjoyable to do business with.will definitely recommend and refer him for future business More
by soochit.a
Employees Worked With
Kevin Kennedy, Aaron Glena
October 06, 2015
winterizing and general maintenance very friendly staff who were organized for my appointment. They made sure I had a coffee in the lounge and then completed the servicing early and al very friendly staff who were organized for my appointment. They made sure I had a coffee in the lounge and then completed the servicing early and all paperwork done and I was out of the shop in about an hour, also the car ran GREAT, THANKS TO EVERY ONE WHO HELPED GET ME READY FOR WINTER, More
by MARILYNARMSTRONG
Employees Worked With
STAFF IN SERVICE
October 05, 2015
For Service Dept: regarding Back up camera. Good day, i am very satisfied with my experience is Sales Department but i have concern regarding the installation Of back-up camera. I just noticed i Good day, i am very satisfied with my experience is Sales Department but i have concern regarding the installation Of back-up camera. I just noticed it last Friday night, its look really blurred in the lcd display, though i already message Vlad of Sales regarding this but he Told mo to contact the service. Maybe the reason why it becomes blurred is that the camera was installed a bit up right instead of facing a bit down, and it makes difficult to calibrated the parking range lines. Also the heater/acu vent besides the lcd cannot be adjust to left or right. Thank you Derick Atupan More
by derickatupan
Employees Worked With
Vlad of sales, Kevin Kennedy
October 04, 2015
Aaron Glenna is the BEST CAR SPECIALIST! Right from the moment we walked into Southside Mitsubishi, we felt welcomed, like family. Aaron visited with us and got to know what our needs reall Right from the moment we walked into Southside Mitsubishi, we felt welcomed, like family. Aaron visited with us and got to know what our needs really were and what we could really afford. He made it very clear that he wanted us to be happy with our choices from start to finish. He was warm and genuine and cared about the experience that we had, had previously, with other car dealerships. AARON GLENNA WORKS WITH HIS HEART AND HIS MIND, for the best result for the customer! More
by bsclown.macdonald
Employees Worked With
Kevin Kennedy, Raman Randhawa, Aaron Glena
