Southside Mitsubishi
Edmonton, AB
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466 Reviews of Southside Mitsubishi
Awesome Service! The whole service team is always a pleasure to deal with. Thank you for always making this experience exceptional! Thanks Brandon for tempting me w The whole service team is always a pleasure to deal with. Thank you for always making this experience exceptional! Thanks Brandon for tempting me with a new Outlander! decisions/decisions :) - Great to work with! More
New Mitsu Southside Mitsubushi provided great service when trading in an older model for a newer 2015 model. They provided good value for trade and an enjoyable Southside Mitsubushi provided great service when trading in an older model for a newer 2015 model. They provided good value for trade and an enjoyable overall experience. More
Excellent and professional customer service It was my first time to see Eric in the service department and he was the one who attended my needs for oil changed. I had seen many service providers It was my first time to see Eric in the service department and he was the one who attended my needs for oil changed. I had seen many service providers before him and he is absolutely different from them in many aspects.He showed professionalism in dealing with me, I got an excellent customer service and above all honest and courteous.You need to see this guy who will make your day and your car very good and safe respectively. More
Very friendly, patient. The service team was exceptionally polite and friendly. My reservation was easy to make, as well as the drop off. One minor complaint is that I need The service team was exceptionally polite and friendly. My reservation was easy to make, as well as the drop off. One minor complaint is that I needed shuttle service, was told that if I took the last shuttle (3:30-4 pm) that my car would be ready, got a call at 3:50 pm, while I was on the shuttle about to arrive, that my car was not going to ready for another hour. I understand these things happen, it would have been good to know before I got on the shuttle, as I would have brought some work that I could have done in the waiting area. I don't think this is likely a common issue or experience, though. More
2016 Mitsubishi Lancer I came into the dealership on Friday and was promptly greeted. The vehicle was available pretty much right away for a test drive. The sales associate I came into the dealership on Friday and was promptly greeted. The vehicle was available pretty much right away for a test drive. The sales associate did a thorough job explaining the features and benefits, as well as improvements over last years model. I was presented relevant upgrade packages and not pressured into ones I did not need. The trade appraisal was done in a timely manner. I received an answer from finance in regards to my loan quicker than I though given that it was a weekend. They were able to have all the items installed and the car ready to pick up Monday after work. Overall a fast and efficient experience. More
Inept and Attempt to discredit Customer You are aware of what happened. Not even your manager will act on the injustice. I know you've labeled me as a client not to service. (one of your ma You are aware of what happened. Not even your manager will act on the injustice. I know you've labeled me as a client not to service. (one of your managers explained your grading system to me). I saw exactly that. I will now report your dealership to all the proper authorities, and look somewhere else for service. More
Service my full vehicle inspection and break fluid change and oil change etc. was done on time and is always a pleasure to deal with Southside Mistubishi. Com my full vehicle inspection and break fluid change and oil change etc. was done on time and is always a pleasure to deal with Southside Mistubishi. Comfortable waiting room as well. More
Quick & friendly service Organized and friendly. Quick to get work done and able to fix recall at the same time. Good atmosphere. Great service. Parking is the only thing lack Organized and friendly. Quick to get work done and able to fix recall at the same time. Good atmosphere. Great service. Parking is the only thing lacking. More
Service Had an oil change and they noted two issues that I should have looked at which helped me and next service I KNOW WHAT NEEDS TO BE DONE AND THE COST. g Had an oil change and they noted two issues that I should have looked at which helped me and next service I KNOW WHAT NEEDS TO BE DONE AND THE COST. great info for me and again consistent excellent service by the staff More
A total plesure Aaron Glena was an absolute pleasure to deal with. He was knowledgeable and never pushy with his sales approach. I had been looking for a vehicle for Aaron Glena was an absolute pleasure to deal with. He was knowledgeable and never pushy with his sales approach. I had been looking for a vehicle for over a year and they never lost patience with me while I considered several different vehicles More