Southside Mitsubishi

Very disappointing experience. After purchasing my vehicle, I later canceled my GAP insurance policy. The provider confirmed the policy was canceled and advised that the dealershi After purchasing my vehicle, I later canceled my GAP insurance policy. The provider confirmed the policy was canceled and advised that the dealership was responsible for the refund. Despite multiple follow-ups over more than a month, I have still not received my refund or clear answers regarding when it will be paid. I have spent a significant amount of time trying to resolve this issue and have had to contact multiple parties just to get information. Buyers should carefully review all add-on products and ensure they fully understand the cancellation and refund process before signing. I hope this matter is resolved soon, but based on my experience, I would recommend proceeding with caution. More

I recently purchased a used vehicle from KROSS MITSUBISHI , and I cannot recommend them enough! A special shoutout goes to Shivam, the salesman, and Danny, the Sales Manager. They never made us feel rushed o , and I cannot recommend them enough! A special shoutout goes to Shivam, the salesman, and Danny, the Sales Manager. They never made us feel rushed or pressured, which is rare in the car-buying world. The pricing was transparent, and the finance team worked diligently to find a deal that fit my budget. I appreciated the seamless process from start to finish, including the test drive, paperwork, new snow tire installation, and vehicle delivery.Thanks to Shivam, Danny, and the team at KROSS MITSUBISHI , I drove away in my dream car feeling confident and satisfied. If you’re looking for a trustworthy dealership with outstanding service, look no further than KROSS MITSUBISHI More

1.5 month was trying to get a quota for GT PHEV from this folks! NO ANSWERS whatsoever!!!!Seems no one knows how to deal with internet request!!!!Especially famous Aaron, who was awarded as a "Great sales pe folks! NO ANSWERS whatsoever!!!!Seems no one knows how to deal with internet request!!!!Especially famous Aaron, who was awarded as a "Great sales person of the year" and all over the Mitsu magazine. No answers whatsoever, period. Dont waste your time, go to the westside mitsu one, at least these are looking for customers and ready to deal with you! More

Had a great experience with Aaron at Mitsubishi South Edmonton. He had a genuine charm which made our dealings wonderful! Took the time to acquaint us with our new 2024 Eclipse Cross & answered all of ou Edmonton. He had a genuine charm which made our dealings wonderful! Took the time to acquaint us with our new 2024 Eclipse Cross & answered all of our questions! Thanks Aaron for everything! You were fantastic! Anthony & Emma More

My husband and I purchased a mirage noir and Aaron and Sam were amazing. Not pushy and very helpful. I would recommend them to anyone who’s looking for a vehicle. 😀 Sam were amazing. Not pushy and very helpful. I would recommend them to anyone who’s looking for a vehicle. 😀 More

We have had 2 used vehicles from Kross Mitsubishi. They have been amazing. Very helpful and gave us a great deal on both. Bill and Brad have been awesome to all our family . They understood our nee They have been amazing. Very helpful and gave us a great deal on both. Bill and Brad have been awesome to all our family . They understood our needs and were compassionate with our financial situation. We will be going there again. Thank you More

They are not there to sell cars they are there to play games. Very unprofessional. And did not accept my cash ... wow Glad i did not buy from this place games. Very unprofessional. And did not accept my cash ... wow Glad i did not buy from this place More

It was an excellent experience. In our family, we have one Outlander for our first daughter. Yesterday we bout RVR for the second daughter. Hopefully, we will get it next week Outla In our family, we have one Outlander for our first daughter. Yesterday we bout RVR for the second daughter. Hopefully, we will get it next week Outlander PHEV for my wife. With First Outlander, we have never had any problems over eight years already. Thanks, Diego and the team! More

Worst customer service ever. I have taken my outlander there a few times and it has been nothing but a headache. My car kept stalling when I was driving. Southside Mitsubishi cou I have taken my outlander there a few times and it has been nothing but a headache. My car kept stalling when I was driving. Southside Mitsubishi couldn't find anything wrong. I took it elsewhere and they discovered my wires were corroded under the hood and the battery was almost gone. They installed new bulbs in my headlights but whatever they did is wrong because I can barely see the road when I am driving. Absolute criminals at this dealership More