Southbank Dodge Chrysler LTD

I just purchased a Jeep grand Cherokee from Brandon and the services I received was amazing. He took the time to ask questions and listened to what I was saying to make sure that he presented me with the v the services I received was amazing. He took the time to ask questions and listened to what I was saying to make sure that he presented me with the vehicle I was looking for and met my needs. I never felt any pressure to purchase and he gave me the time to think about my decision. Thank you for the friendly service. I will be seeing Dan O'Neil for my service as well. He is always there to help when I need service. More

Even though the cars lined up right outside the garage doors, they took my car in and quickly did a great oil change. This is why we always buy our vehicles at Southbank, they take great care of their cli doors, they took my car in and quickly did a great oil change. This is why we always buy our vehicles at Southbank, they take great care of their clients. More

We purchased a new 2020 Jeep Wrangler from Southbank in November 2019 and are still waiting for Southbank to complete the warrantied paint repairs that were approved by the manufacturer many months ago. C November 2019 and are still waiting for Southbank to complete the warrantied paint repairs that were approved by the manufacturer many months ago. Countless visits and calls to their service department over the last four years with promises to set a date for our Jeep to come in within a few weeks for repairs, only to be told they are having staffing issues and they will be in touch. They don’t call back and give excuses every time we call or have sales contact us instead of service to try and sell us another new vehicle instead of fixing the one we have. More

Made the deal on Thursday and truck was ready for pic up Friday afternoon. Verify satisfied with Shabir and his professional approach. No pushing and hustling but very convincing . When needed he was there. Friday afternoon. Verify satisfied with Shabir and his professional approach. No pushing and hustling but very convincing . When needed he was there. Smooth transaction and paperwork. If you know what you want and did your math before making deal this is your dealership. More

All staff were professional, courteous and accommodating. I would not hesitate to purchase another vehicle from them in the future. I would not hesitate to purchase another vehicle from them in the future. More

Excellent Dealership. Simon Mertick runs a very lean and efficient store. Mike Thomas is fantastic to deal with. Any questions answered quickly and all concerns a Simon Mertick runs a very lean and efficient store. Mike Thomas is fantastic to deal with. Any questions answered quickly and all concerns addressed. Al is a terrific business manager. makes it all look so effortless. More

very accommodating and they are good, able to answer uour questions and needs. staff are friendly as well questions and needs. staff are friendly as well More

Tyler was extremely helpful with getting my brake issue looked after and keeping me informed on the status. looked after and keeping me informed on the status. More

Great service nice clean waiting area keep was ready when they said it would be they said it would be More

Amazing service From the moment I was checked in until I left. I was greeted by Tyler and Dan. Tyler took my keys and got the ball rolling. He took all my info and told me to wait in waiting room. Then I left. I was greeted by Tyler and Dan. Tyler took my keys and got the ball rolling. He took all my info and told me to wait in waiting room. Then Dan also approached me and made sure that I was taken care of. Very knowledgeable employees. Then of course as I walked to waiting room I saw Madeline. Big smile on her face. She asked how I was doing and how’s life etc. she is always so happy and friendly and genuine. She kept me updated on my Jeep and told me about other services I can get such as cleaning and other detailing etc. also ran into Emily and rj and rod. All were very kind. Asking me if I needed anything. Rod reminded me of the detailing and bricking services and rj told me more about the anti theft devices and options I have for my jeep. All the staff knows me and my jeep and they all take core of me welll. Amazing staff. I will always come back More