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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,089 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,089 Reviews of Southbank Dodge Chrysler LTD

April 21, 2021

Excellent! Mike (Thomas), Dean and always go to great lengths to deliver great service, make sure that all my questions are answered and make sure that I am out in a timely manner. A special kudos to Mad More

by KC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Dean Martin
Apr 22, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, KC for your awesome review. It's always nice to hear comments like yours. Rodrigo Brand Customer Relations Manager

April 21, 2021

Recently had my 2019 Ram in for service. Brent Rodger was beyond helpful. Professional and courteous. Would highly recommend for any service needs and Curtis Thomson for all your parts needs. More

by Jim Warner.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRENT RODGER, CURTIS THOMSON
Apr 21, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr. Warner. aia will pass this on to Brent and Curtis. They are true professionals at their job. We are happy that we were able to look after all your vehicle needs. Thank you for your business. Rodrigo Brand Customer Relations Manager

April 20, 2021

My vehicle was detailed. The service was fast and efficient. The inside was spotless and the outside gleaming. The COVID protocols were effective and followed by all staff More

by Happyguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Apr 21, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr. Happyguy for your great review. Our detailers are second to none. They always strive to do the best job possible. And we always try to follow Covid protocol. Rodrigo Brand Customer Relations Manager

April 16, 2021

My mother and I looked at many dealerships and the people at Southbank were great especially Ala AlQasem, Rodrigo Brand, John Aladin. We will suggest this dealership to our friends. Regards. Paul Watson More

by edgarwatson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Brand, Ala Alqasem, John Aladin
Apr 16, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr,Watson. it was our pleasure to have served you. We hope you enjoy your Van for many years to come. We look forward to seeing you again Rodrigo Brand Customer Relations Manager

April 16, 2021

Dan O’Neil is outstanding. Knowledgeable. Pleasant. Trustworthy. Conscientious. I feel confident when I leave my vehicle in his care. I was delighted when he returned to the dealership. More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Dean Martin, Daniel O'Neil
Apr 16, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you John I will make sure to pass this on to the service team. Definitively Dan is one of the main reasons as to why we are so successful in our Service Dept. We look forward to your next visit Rodrigo Brand Customer Relations Manager

April 14, 2021

Aaron our sales rep was great. Very friendly and helpful. Definitely felt like he was on our side working to get the price we wanted without sacrificing the features we wanted. Rod was also very helpful and More

by Mrlandriault
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Rod Brand
Apr 15, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Mr, Landriault it was our pleasure to have served you and we hope that you are enjoying your new Jeep Compass. We look forward to seeing you again. Rodrigo Brand Customer Relations Manager

April 13, 2021

took my ram in for the detailed cleaning and tyre swap. Poorly done cleaning the interior, ex: under driver and passenger seats were still dirty, they didn't vacuum under seats and the dash was never wiped More

by Emad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Martin, Daniel O'Neil
Apr 13, 2021 -

Southbank Dodge Chrysler LTD responded

Good afternoon Emad. I am sorry that your detailing was not done properly. Let us make amends by offering you a complete redo of the cleaning. If you could call make at 613-731-1970 Ex 2228 and I will reschedule it and I will personally make sure it's done properly. I look forward to hearing from you Rodrigo Brand Customer Relations Manager

April 09, 2021

Great experience with buying a used Jeep to replace the one we had. We were made to feel welcome and were able to have real discussions with the dealership representatives. Simon and Hadja were great. More

by Ken.mcconnell613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadja Kante, Simon Mertick
Apr 12, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr, Mcconnell Were are grateful for your positive review of our team. They definitive work hard to earn your trust. We look forward to your next visit Rodrigo Brand Customer Relations Manager

April 01, 2021

Dan was awesome as always I have taken my trucks to him for years. I recommend seeing him for all your Chrysler needs Thank you More

by paulseguin19
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Apr 01, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you for your great review of Dan and our team. they definitely work hard to meet our client's needs. We look forward to seeing you again. Rodrigo Brand Customer Relations Manager

April 01, 2021

Mark Desjardins helped me in chosing my brand new 2021 Dodge Ram! I have recommended purchasing a vehicle through South Bank dodge as i was recommended to do so. Three days in and I LOVE my ride. More

by Karidennison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem, Mark Desjardins
Apr 01, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mrs, Dennison for your great review. Mark is a big part of our team's success. We look forward to seeing you again. Rodrigo Brand Customer Relations Manager

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