
Southbank Dodge Chrysler LTD
Ottawa, ON
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2,090 Reviews of Southbank Dodge Chrysler LTD
Big shout out to RJ Brand (service advisor) for his supreme attention to detail with all aspects of my vehicle appointment today. RJ (and his colleagues attending to my Jeep) epitomized customer serv supreme attention to detail with all aspects of my vehicle appointment today. RJ (and his colleagues attending to my Jeep) epitomized customer service which aligned well with the equally impressive sales experience I enjoyed with Brandon! More
Will go above and beyond to help find you a vehicle that is best for you. Very communicative with each other. Best service I’ve had at a dealership in a while. is best for you. Very communicative with each other. Best service I’ve had at a dealership in a while. More
Definitely my best experience when buying a car! Thank you Dylan for an exceptional and friendly service and for all your help. You go beyond from what it's expected! Thank you Dylan for an exceptional and friendly service and for all your help. You go beyond from what it's expected! More
Had a great experience buying a car here. Jai was super helpful and the whole team made the experience special. I highly recommend them. Jai was super helpful and the whole team made the experience special. I highly recommend them. More
Sales department and finance were both very helpful. The car was slightly delayed for pick up, however the team at southbank were able to compensate me and explain the delays. The car was slightly delayed for pick up, however the team at southbank were able to compensate me and explain the delays. More
Very easy transaction. Dylan was very helpful in assisting me with the purchase of my truck. Great communication and accommodating. Thank you ! Dylan was very helpful in assisting me with the purchase of my truck. Great communication and accommodating. Thank you ! More
I am a new client of Southbank. Bought a 2021 RAM last week. I initially went in knowing I needed a truck but didn't have a clear list of must haves/nice to haves. Through a few vis Bought a 2021 RAM last week. I initially went in knowing I needed a truck but didn't have a clear list of must haves/nice to haves. Through a few visits/emails, different test drives, and conversations over coffee, we refined my criteria and found the truck that met my needs. The agents showed me patience and didn't pressure me (of course it was month end so they wanted this sale, but it wasn't their only motivator). I visited another dealership since there was a truck available but immediately saw the difference in client care and went right back to Southbank. Justice Jackson was wonderful, kind, great customer care, spent time chatting with my son while I finalized paperwork, went above the line of duty to take pictures (at night), to confirm some details etc.. So far so good, truck is great and I'll go back to Southbank when I'm ready for the next purchase ! More