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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,090 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,090 Reviews of Southbank Dodge Chrysler LTD

April 09, 2022

I had the best time buying this truck. I didn't have to travel around to all kinds of dealers. I did it completely on line and wouldn't hesitate to do it again. I believe Mr. Sandouka work More

by KEN431963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bader Sandouka
April 08, 2022

The mechanical work was satisfactory, but the mechanic also dumped all the winter salt & sand in the footwells, and on the seats without cleaning any of it up. Not good. Apparently he had a problem, bu More

by cv597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
no idea of the mechanic, Daniel O'Neil
Apr 08, 2022 -

Southbank Dodge Chrysler LTD responded

Good Morning. We are sorry to hear of this. Did you bring up to your service advisor? and if so did he have it cleaned up. Please feel free to call me at 613-731-1970. Rodrigo Brand Customer Relations Manager

April 08, 2022

Friendly service, taken on time, discount promised given, taken home and picked up, took longer than I thought More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R.J.
Apr 08, 2022 -

Southbank Dodge Chrysler LTD responded

Good morning Jean . Sorry it took longer than expected, but we are glad everything else worked out well. Thank you for your review. We look forward to your next visit. Rodrigo Brand Customer Relations Manager

April 08, 2022

The sales team and sales manager were very helpful the got the vehicle in that I was looking for More

by Xxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem, Jaideep Kakkar
April 03, 2022

very good service salesmen we’re good they did everything i asked for would do it again More

by HENRYJOSEPHLEWIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Charlebois, Bader Sandouka
Apr 07, 2022 -

Southbank Dodge Chrysler LTD responded

Thank you very much for your review! We are overjoyed to have you as part of the Southbank Family! On behalf of all of us at Southbank we would like to congratulate you once again on your purchase. We love to see our customers here in the showroom, so, anytime you are here for service or just in the area please pop by and say hi to your team! Don't forget, we have an amazing referral program here! Any customer referred by yourself that buys from us gets you a 200$ cheque in the mail! Sincerely, Robbie El-Khouri Sales Manager Phone: 613-731-1970 relkhouri@southbank.ca

April 02, 2022

Bought our last 3 Jeeps from here. Salesman Brandon Dallaire is our go-to guy. Always helpful. Goes above and beyond. Very happy with the service. Thumbs up for the Servicing Departmen More

by jacobsk
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire
Apr 07, 2022 -

Southbank Dodge Chrysler LTD responded

Thank you very much for your review! We are overjoyed to have you as part of the Southbank Family! On behalf of all of us at Southbank we would like to congratulate you once again on your purchase. We love to see our customers here in the showroom, so, anytime you are here for service or just in the area please pop by and say hi to your team! Don't forget, we have an amazing referral program here! Any customer referred by yourself that buys from us gets you a 200$ cheque in the mail! Sincerely, Robbie El-Khouri Sales Manager Phone: 613-731-1970 relkhouri@southbank.ca

April 02, 2022

Professional, problem solutions, polite, best service ever, responsive, he did his best to deliver well More

by rabih.serghani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Mertick, Bader Sandouka
April 02, 2022

With the help of Charlie and Clayton, I have been able to receive THE BEST service possible with amazing results. Clayton went above and beyond to ensure I was satisfied financially. Charlie went above an More

by glamarche00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Chenier, Charles Curry
Apr 07, 2022 -

Southbank Dodge Chrysler LTD responded

Thank you very much for your review! We are overjoyed to have you as part of the Southbank Family! On behalf of all of us at Southbank we would like to congratulate you once again on your purchase. We love to see our customers here in the showroom, so, anytime you are here for service or just in the area please pop by and say hi to your team! Don't forget, we have an amazing referral program here! Any customer referred by yourself that buys from us gets you a 200$ cheque in the mail! Sincerely, Robbie El-Khouri Sales Manager Phone: 613-731-1970 relkhouri@southbank.ca

April 02, 2022

Excellent service today for my Dodge Ram 1500. When they say fast lane , it’s true. Also got the tires rotated . I barely had time to enjoy my complimentary French Vanilla Coffee!! Thanks Ian , More

by Lolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Woodcock
Apr 08, 2022 -

Southbank Dodge Chrysler LTD responded

Thank you Lolo for your great review. We appreciate you taking the time to do so. We look forward to your visit. ill make sure next time they take just a bit longer to give you time to drink your Vanilla Coffee. Rodrigo Brand Customer Relations Manager

April 01, 2022

NEVER have I been disappointed in the service or the service team!!! Thank you madeleine & Tyler… was so nice seeing you again! Till the next time… More

by Chloé
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Tyler Parker
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