Back

Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,090 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

Directions

By Type

2,090 Reviews of Southbank Dodge Chrysler LTD

May 06, 2022

Brought my car in at 8:15am for a detailing with shampoo. The car didn't get done until 12:40pm then I got a text at 1:40pm saying it was ready. I thought wow that was fast. Got there to pick it up and it's More

by fem_bot9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Parker
May 07, 2022 -

Southbank Dodge Chrysler LTD responded

Good Morning Mrs .Nicol We are very sorry to hear of this. There is no excuse for our blunder. Would be possible for you to call me at 613-731-1979. I would like to hear from you to find exactly what happend. I would like to offer you a complete re do at no charge of course, and i will personaly make sure your vehicle is properly done. Once again we apologize for the lack of attention paid to your vehicle. Rod Brand Customer Relations Manager

May 05, 2022

We had been looking at the Jeep Wrangler 4xe and Jaideep (Jay) was able to find us an order in the exact spec we were looking for. He kept us up to date with the delivery and made our first brand new car pu More

by Vincent B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Desjardins, Jaideep Kakkar
May 05, 2022

I received quality customer service, staff was very friendly and helpful. Great selection of vehicles! More

by Anna Maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Zibot
May 05, 2022

The staff here are great! Very helpful and knowledgeable. Always friendly and accommodating to us and our schedules! More

by v.gibsoncrowder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
May 04, 2022

Excellent service, vente et finance! Aucun problème. Recommandé aux amis et proches. Très bon prix avec rapidité et courtoisie! More

by DDNELLIGAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Mertick
May 03, 2022

We had a great experience with Jaideep, we wanted to see the new caravan he showed us a nice one and explained all the new features. When we were negotiating we asked for an itemized breakdown of the cost i More

by Jmt2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Desjardins, Jaideep Kakkar
May 03, 2022

The South bank team was comprised of exceptionally knowledgeable and passionate staff which made the buying experience of my new Jeep 392 a great overall experience. More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem, Simon Mertick, Bader Sandouka
April 30, 2022

I never knew buying a vehicle could be such a wonderful experience. My only regret is not buying my previous vehicles at Southbank dodge. I usually dread having to deal with the usual dealerships and stand More

by Scottjesmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Desjardins, Simon Mertick, Kyle Ustianyk
April 29, 2022

It was really great working with Hassan and the finance manager Ala. They helped me get the best deal on my new Jeep Grand Cherokee. More

by Mariam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem, Hassan Zibot
April 28, 2022

Southbank has an outstanding maintenance team led by Brent Roger. From the service advisor who dealt with me to the vehicle techs, this is a first rate team. My service advisor Ian Woodcock was most imp More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Woodcock, BRENT RODGER
...
52
...