Southbank Dodge Chrysler LTD

Took to collision centre to address minor scrape on bumper. I discovered after the fact, when my Jeep was put on a flatbed and sent elsewhere, that such work is apparently contracted out to Carstar Col bumper. I discovered after the fact, when my Jeep was put on a flatbed and sent elsewhere, that such work is apparently contracted out to Carstar Collision...as are other disparate dealership collision centres. This '2-3 day' job turned into a 2+ week saga(12 business days). The Collision desk manager did claim to work for Southbank although his name does not appear here in the list of employees? On more than one occasion throughout the 2+ weeks I could not contact the collision manager and there was certainly no initiative from Carstar. I still don't really know if this debacle was more attributable to Carstar or Southbank......about equally disappointing. The last two visits for major work went surprisingly well so I guess it depends on the 'service' manager you must work with. I wouldn't have believed the shear volume of foul ups that could occur for a very minor repair. For me, Southbank's rating now goes from close to 5 down to 3. In this instance the rating is <1 More

I had a very nice experience, everyone is friendly and helpful, they have enough patience to help me. helpful, they have enough patience to help me. More

5 stars goes to Dan my Service Advisor, since day one, Dan have been amazing and always stress free when dealing with him. A special thank you to Tyler and Madeline, always a pleasure dealing with them. T Dan have been amazing and always stress free when dealing with him. A special thank you to Tyler and Madeline, always a pleasure dealing with them. Thank you Dan, Tyler and Madeleine. More

I had a very good experience with both Bader the salesman and Southbank, would gladly recommend them for anyone interested in a Jeep like me or a Dodge pick up truck! and Southbank, would gladly recommend them for anyone interested in a Jeep like me or a Dodge pick up truck! More

Had excellent customer service assistance while looking for a new to me Jeep Wrangler Manual transmission vehicle. Thanks for all your help Bader! for a new to me Jeep Wrangler Manual transmission vehicle. Thanks for all your help Bader! More

Best experience we had buying a car. Pryiam was a pleasure to deal with. He was very knowledgeable about all the cars. Pryiam was a pleasure to deal with. He was very knowledgeable about all the cars. More

Was a great experience! Everyone was very friendly and helpful. Thank you! I need 3 more words haha! Everyone was very friendly and helpful. Thank you! I need 3 more words haha! More

Great service. Very professionnal. Showed carefully abs explained the véhicule. L'entreprise with satisfaction and safe. Thank you Very professionnal. Showed carefully abs explained the véhicule. L'entreprise with satisfaction and safe. Thank you More

We have known Mike since 2007 and he has been nothing more than a friend or should I say a family member to us. We have bought 5 vehicles from him and he as always kept us in the loop. I have recommende more than a friend or should I say a family member to us. We have bought 5 vehicles from him and he as always kept us in the loop. I have recommended others to buy from him. But I bid say to them for my own reasons not to mention our names so he can be honest and respectful to them without being able to influence his or their disition. He has not let us down to this point and when he help my daughter buy her first truck he was more like her uncle than a salesman. If you want a person that you can trust to sell you your next toy, then he is your best option 💯 😉. Always a true gentleman and a friend that is Mike Thomas. Mike and Elaine Leduc And now Andrea Leduc More