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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,089 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,089 Reviews of Southbank Dodge Chrysler LTD

May 13, 2023

Very friendly service advisor and helpful, no matter how big problems happen with my vehicle. More

by Guntars
Recommend Dealer
Yes
Employees Worked With
RJ Brant
May 15, 2023 -

Southbank Dodge Chrysler LTD responded

Thank you Guntars for your review. I will pass it on the the service adviser. Rodrigo Brand Customer Relations Manager

May 06, 2023

Outstanding sales experience and top notch service department that models professionalism and service excellence. Big shout out particularly to Brandon, Emily and RJ! More

by kk09181966
Recommend Dealer
Yes
Employees Worked With
Emily, Brandon Dallaire
May 06, 2023 -

Southbank Dodge Chrysler LTD responded

Thank you very much for your awesome review. I will surely pass it on the staff. We look forward to your next visit. Rodrigo Brand Customer Relations Manager

May 04, 2023

Great service for the many years we have been going and we will continue to go here. More

by Gman
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
May 06, 2023 -

Southbank Dodge Chrysler LTD responded

Thank you for your review,and we look forward to seeing you for many more years. Rodrigo Brand Customer Relations Manager

May 03, 2023

Always friendly and reliable service , I have taken my vehicle there for quite sometime and have never been disappointed, when they repair it you can always rely on that it’s done properly More

by rroy
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
May 06, 2023 -

Southbank Dodge Chrysler LTD responded

Thank you for your review. We always work hard to do the best we can. we look forward to your next visit Rodrigo brand Customer relations Manager

May 01, 2023

The shuttle service is absolutely unacceptable. I waiting 2 hours to be picked up to retrieve my vehicle. Probably the last time I use that service. A couple extra drivers with vehicles would proba More

by JPoole
Recommend Dealer
No
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
May 01, 2023 -

Southbank Dodge Chrysler LTD responded

We are very sorry that you had to wait so long. We are in the midst of trying to hire more drivers, but as it is, we are having a difficult time finding the right people to manage our vehicles. Once again we are very sorry for the inconvenience you had to go through. Rodrigo Brand Customer Relations manager

April 30, 2023

Brandon was fantastic and found us a vehicle with everything we asked for within an hour of contacting him. More

by Jojo_827
Recommend Dealer
Yes
Employees Worked With
Huseyn Huseynov, Brandon Dallaire
May 02, 2023 -

Southbank Dodge Chrysler LTD responded

Thank you for your review. We are pleased to hear that everything was done in a timely manner. Rodrigo Brand Customer Relations Manager

April 29, 2023

Salesman, Aiden, was a nice and friendly. The financial employee, Chris, was also nice and helpful too. We purchased a Chrysler Pacifica and are extremely satisfied it’s the van so far More

by dbierman
Recommend Dealer
Yes
Employees Worked With
Christopher Desjardins , Aiden Wren
Apr 29, 2023 -

Southbank Dodge Chrysler LTD responded

Thank you for your review, and we are pleased that pacifica was exactly what you were looking for. we look forward to your next visit. Rodrigo Brand Customer relations Manager

April 29, 2023

I got a good and friendly service when i bought my new jeep and also a good Price for my trade. More

by denis.charbonneau56@gmail.com
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire, Troy Charlebois, Simon Mertick
Apr 29, 2023 -

Southbank Dodge Chrysler LTD responded

Thank you Mr. Charbonneau for your review. we hope that next time that you are in , we can earn a 5-start review. Rodrigo Brand Customer Relations Manager

April 27, 2023

Major brake job front and rear. There was a significant delay with the parts but I was kept informed regularly on the status of the job. RJ Brand and Sam Barclays were great and ke More

by Happyguy
Recommend Dealer
Yes
Employees Worked With
RJ Brand and Sam Barcaly
Apr 29, 2023 -

Southbank Dodge Chrysler LTD responded

Thank you for your great review and we are sorry you had to wait so long for your parts, unfortunately we cant control that area of it. Hopefully next time it will much faster. Thank you for your understanding. Rodrigo Brand Customer Relations Manager

April 24, 2023

Because I bought my vehicle from this dodge dealership sales, I choose to service my vehicle at this location. I always receive valued service with proper communication. The service advisor as well make More

by Drew111
Recommend Dealer
Yes
Employees Worked With
RJ
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