
Southbank Dodge Chrysler LTD
Ottawa, ON
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2,087 Reviews of Southbank Dodge Chrysler LTD
We took our van to change our tires and our house key was moved from one ring and placed on another. Our keys were lost for a while after the service was done. When we let them know the situation the expla moved from one ring and placed on another. Our keys were lost for a while after the service was done. When we let them know the situation the explanation that was given was that the house key (and not the other keys that were on the ring) was removed to make it more convenient to the mechanic. This makes no sense since the keys could have been removed from the fob and only the house key was removed. Feel free to bring your car, but be sure to change your house key afterwards. Clearly copying your house key. Will not return and suggest no one support this type of business. Likely the work of a mechanic. Sales people seemed concerned. More
I really like the ease of dealing with Southbank Dodge. Work is conducted promptly, oversights are taken xare of swiftly, and the staff, though busy, are friendly and welcoming. I've been happy to do busin Work is conducted promptly, oversights are taken xare of swiftly, and the staff, though busy, are friendly and welcoming. I've been happy to do business with Southbank Dodge since i purchased the vehicle. More
We have 2 vehicles that we bought from Southbank and we get excellent service every time we schedule an appointment and the convenience of having both of our cars service one after the other makes our life get excellent service every time we schedule an appointment and the convenience of having both of our cars service one after the other makes our life alot easier . More
Excellent service. Dan O'Neil (the service advisor) is very knowledgeable and customer oriented. Explains the work required Dan O'Neil (the service advisor) is very knowledgeable and customer oriented. Explains the work required More
Madeleine is awesome. Thank god for her otherwise I would have been overcharged. I also find it quite disconcerting to be leaving the dealership with my winter tires yet I Thank god for her otherwise I would have been overcharged. I also find it quite disconcerting to be leaving the dealership with my winter tires yet I have messages on the jeep app telling me the tires are not right and also that my oil needs to be changed. More
Found this dealership to be excellent. They listened to my request and found exactly what I wanted in there inventory. I would like to give a shout out to Carson Green, great salesman. To They listened to my request and found exactly what I wanted in there inventory. I would like to give a shout out to Carson Green, great salesman. To Ivan who looked after our warranty needs. To Scott and Elisa who took the time to just sit and chat. Also to the gentleman who gave us the estimate on our vehicle, sorry can’t remember his name. And to all the staff. A great group. Thanks again. More