
Southbank Dodge Chrysler LTD
Ottawa, ON
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2,098 Reviews of Southbank Dodge Chrysler LTD
Service was amazing Tyler greeted me and took my keys and asked what I was getting done Oil change. And was friendly . Told me to grab a coffee and relax in waiting room. He and rj anlways annswer a and asked what I was getting done Oil change. And was friendly . Told me to grab a coffee and relax in waiting room. He and rj anlways annswer anll my questions And as I was on way there I saw Madeline. She was her cheerful self. Always smiling and happy. She goes out of her way to be polite and kind and . Asked me how I was and what I was in there for. She told me she would keep me updated on my Jeep and asked me if i had any questions etc.and as I was waiting in coffee area Emily also stopped to say hi and smiled and asked me what I was in for and if i had any questioned. She noticed my phone was dead and offered me a charger to use while I waited and that was very nice of her and very kind. I really appreciated that 😀 as I needed my phone. Charged. Great customer service thanks . while waiting rad and rj and dan and mike Thomas walked by and all greeted me and all asked how I was etc. the staff at southbank is absolutely amazing. It’s like a big family there literally. And they make me feel at home. I literally live 1 hour and half away and only deal with southbank for all my maintenance. Thanks Madeline Emily rad rj Dan Tyler and Mike Thomas and Brent. And staff at southbank. Keep up the good work More
They are very professional and caring about their customers. They go the extra mile to make thing right. customers. They go the extra mile to make thing right. More
Great service. Staff works hard to find accommodations and ensure a good experience. Was great dealing with Tyler in service Staff works hard to find accommodations and ensure a good experience. Was great dealing with Tyler in service More
Exceptional service. RJ at the service dept. was helpfull, knowledgeable and patient. Kept us abreat of evolving repairs in a timelly fashion. I will definitely return t RJ at the service dept. was helpfull, knowledgeable and patient. Kept us abreat of evolving repairs in a timelly fashion. I will definitely return to Southbank Dodge !! Thans RJ and Team !! More
I had an emergency that required immediate attention. RJ and Sam both stepped up and fixed the problem with my Jeep in record time. I can’t thank them enough for their outstanding service and support. It RJ and Sam both stepped up and fixed the problem with my Jeep in record time. I can’t thank them enough for their outstanding service and support. It’s why I keep coming back to Southbank. I’m my experience, the service is second to no one. More