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Southbank Dodge Chrysler LTD
Ottawa, ON
2,083 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,083 Reviews of Southbank Dodge Chrysler LTD
April 19, 2017
Great service Last week, I bought a 2017 Journey from Southbank Dodge. Our salesman, Jesse Gelineau, was efficient, pleasant & so helpful. He found the exact mode Last week, I bought a 2017 Journey from Southbank Dodge. Our salesman, Jesse Gelineau, was efficient, pleasant & so helpful. He found the exact model that we wanted with all of the options that we requested. He found all of this in the colour that we preferred, also. When we picked up our Journey , Jesse was very busy with other customers who were also picking up their new vehicles but he never made us feel rushed. He took the time to show us all of the options & to discuss special features. Jesse made us feel like valued customers. I would recommend him to anyone interested in buying a vehicle. Thank you, Jesse. More
by Susan D.
Employees Worked With
Jesse Gelineau
April 12, 2017
the most friendliest dealership to make you feel comfortable i felt like i was family not just a buyer. the dealers are understanding and courteous and willing to go the extra mile to help me make a purchase tha i felt like i was family not just a buyer. the dealers are understanding and courteous and willing to go the extra mile to help me make a purchase that I'm comfortable with. Raidyou are the best. More
by BImawal mcmenamie
Employees Worked With
Dan Boyd, Riad Basile
April 11, 2017
Friendly Staff I just want to take a minute to rate my experience at Southbank Dodge Chrysler. It was a very smooth process. Salesman, Riad Basie was very friendly, I just want to take a minute to rate my experience at Southbank Dodge Chrysler. It was a very smooth process. Salesman, Riad Basie was very friendly, polite, helpful and needless to say very professional. Thank you Riad for helping me find the amazing truck! I would also like to take this opportunity to "Thank" Ivan Zechel (Financial Services Manager) for taking the time answering all the questions and going through the Bill of Sale in detail! More
by DodgeRamOwner
Employees Worked With
Ivan Zechel, Riad Basile
April 11, 2017
Great experience ! Overall, the Team was very helpful for the purchase of my 2010 Toyota RAV4 V6 Sport. Greg Lamourie had a great attitude and was very professional a Overall, the Team was very helpful for the purchase of my 2010 Toyota RAV4 V6 Sport. Greg Lamourie had a great attitude and was very professional and provided useful information and responded to our questions. Bruce Cameron provided the financial information and had a good sense of humour! And finally, Chris Desjardins reviewed all details of the contract and followed up with me by email pertaining to repairs and registration of the car. Thank you Chris for you kind assistance! Thank you Greg again for helping with the purchase of the RAV4! Great Team! More
by LILO
Employees Worked With
Bruce Cameron, Christopher Desjardins, Greg Lamourie
April 10, 2017
Great staff who ensured I got exactly what I wanted! Riad was amazing! He was helpful and eager to help me figure out what the right vehicle for me would be. As my 10 year old Caliber was getting inspect Riad was amazing! He was helpful and eager to help me figure out what the right vehicle for me would be. As my 10 year old Caliber was getting inspected, Riad spent his whole afternoon helping me navigate all the vehicles and options available to me. When the vehicle I liked on the lot lacked a couple things I wanted, Riad and his sales manager found a way to get me almost everything on my wish list. Including sending the rims out to get powder coated black! Chris Desjardains in finance was also great, and even threw in a Ram hat for my husband when he asked. Riad, Chris, and the team were especially awesome when it came to a hiccup with being able to pick up the vehicle on time. When we expressed our disappointment, they worked hard and employed out of the box solutions, then staying late to ensure I got it that day! As we left, we noticed the tire pressure gauge was reading as all tires low, and although it was explained to us that that can be normal on a new vehicle, another employee volunteer to check the tires as the service department was closed. Sure enough, they were fine, but Riad still called up the following Monday to ensure the sensor had turned off (it had). I really dislike sales people that are too pushy, agressive, or tell you what they think you want/need. Riad was none of those things! A really genuine guy who put up with my vacillating and uncertainness all afternoon until he found me the perfect vehicle! Thanks Riad and team! More
by Jillster
Employees Worked With
Christopher Desjardins, Riad Basile
April 10, 2017
Excellent Sales Man Excellent Sale Person made the difference ! Patrick was professional and courteous. The entire staff were friendly. I would highly recomend this deale Excellent Sale Person made the difference ! Patrick was professional and courteous. The entire staff were friendly. I would highly recomend this dealer. In particular was the detail that Patrick provided through the whole purchase process.... More
by Trento
Employees Worked With
Patrick Butler Jr Jr
April 05, 2017
Happy I purchased a honda civic from southbank and Robbie was amazing, professional and took care of me well. I got an amazing deal thx to Robbie and Rami. I purchased a honda civic from southbank and Robbie was amazing, professional and took care of me well. I got an amazing deal thx to Robbie and Rami. More
by Abou jouj
Employees Worked With
Rami Alzabri, Rawad (Robbie) El-Khouri
April 02, 2017
Great customer service We Really enjoyed our experience, even after changing my mind 3 times in the color of my jeep, our salesman was very helpful and patient! We Really enjoyed our experience, even after changing my mind 3 times in the color of my jeep, our salesman was very helpful and patient! More
by danielle.danis
Employees Worked With
Stan Noble
March 30, 2017
Great day Dan was a pleasure to work with. He truly wants to see the customer happy!!! He's straight up no bull****. I would recommend this dealership to any on Dan was a pleasure to work with. He truly wants to see the customer happy!!! He's straight up no bull****. I would recommend this dealership to any one.. I could not be note pleased with the outcome or my new car!!! More
by Tabitha Morris
Employees Worked With
Gustavo Aliaga
March 30, 2017
The best salesman we've seen in many years ! A pleasure to do business with, thank you for an easy pleasant transaction. Hope to deal with you again in the near future ,Jesse A +++ David & Cha A pleasure to do business with, thank you for an easy pleasant transaction. Hope to deal with you again in the near future ,Jesse A +++ David & Chantal More
by David & Chantal
Employees Worked With
Jesse Gelineau
