Southbank Dodge Chrysler LTD

Great service A big thank you to the service department, especially Dan O'Neil for taking good care of my vehicle dodge journey 2015, feels so new! A big thank you to the service department, especially Dan O'Neil for taking good care of my vehicle dodge journey 2015, feels so new! More

Excellent service Excellent services and very friendly staff member. Always smiling. It is actually very pleasant to go to Southbank. Everyone is nice and friendly. Tha Excellent services and very friendly staff member. Always smiling. It is actually very pleasant to go to Southbank. Everyone is nice and friendly. Thank you More

Service review I was in last week for a warrantee repair ....The service co-ordinator reviewed my file and noted I put on a lot of kilometers in a year. In passing I was in last week for a warrantee repair ....The service co-ordinator reviewed my file and noted I put on a lot of kilometers in a year. In passing I told her that my warrantee was now over she suggested I buy an extended warrantee.....this seemed ideal for the situation I was in. Thank you for taking the time to review my file. You are always very attentive and helpful when I am there. More

Stress Free Purchase and Transparent Pricing It was actually a pleasant process buying a new vehicle at Southbank Dodge. Everyone from the GM, to the Business Manager and the Sales Representative It was actually a pleasant process buying a new vehicle at Southbank Dodge. Everyone from the GM, to the Business Manager and the Sales Representative were very transparent. I was able to secure a good deal on a 2018 Caravan as there was a good promotion at the time. Whatever vehicle you are looking for I highly recommend that you at least visit this dealer and see if they can get you a better deal. More

2019 Cherokee trailhawk Excellent service by Moe and Charbel from the finance, i bought a brand new vehicle and it was clean with a full tank of gas when I got there, no dela Excellent service by Moe and Charbel from the finance, i bought a brand new vehicle and it was clean with a full tank of gas when I got there, no delays and no issues with the payment, if It wasn’t for the tornado I’m sure I would of had the vehicle quicker, Thanks again More

Awesome service as always Brought my Caravan in to have some work done. Oil change, alignment and a new caliper. The work was done properly and on time as promised. Would defin Brought my Caravan in to have some work done. Oil change, alignment and a new caliper. The work was done properly and on time as promised. Would definitely recommend Southbank to any of my friends and family. More

Best dealership PERIOD! Moe is the BEST. I have been dealing with him for many years and he has never let me down. Will always purchase from him. One of the main reasons I lo Moe is the BEST. I have been dealing with him for many years and he has never let me down. Will always purchase from him. One of the main reasons I love Southbank. More

Awsome will be back. We had bought a new JL Rubicon from another dealer and landed the wrangler from xxxx. As we all know there are lemons out there. Well I managed to buy We had bought a new JL Rubicon from another dealer and landed the wrangler from xxxx. As we all know there are lemons out there. Well I managed to buy one. Tried to work with the dealership I bought it from but to no avail. After servicing the jeep 5 times for electrical problems that would shut of the vehicle off while driving and a list of other electrical problems that I will not bore you with we decided to trade our dream jeep in. Service on the last visit was very confident they had solved the problem but our confidence was lost to a point that my wife would no longer drive the wrangler and feared when I would. We tried to work with FCA they offered us preferred pricing to help with the cost but we already qualified for this through home hardware. So needless to say I would be taking a huge financial hit to trade this early (5 months old 4 weeks in service) but was in a situation where our safety and confidence out weighed the clout and joy of owning my off-road dream vehicle. Disappointed with FCA and the options I headed out to find a dealership that was sympathetic to my situation and willing to look at more then the bottom line. After a week of trying I was starting to think I was looking for the impossible. Sunday September 8th 2018 yes a Sunday I walked into Southbank kids and all and was greeted by not just a salesperson but a team of understanding people that listened to my stores took the time to hear what I wanted and were willing to stretch the budget to come to a deal with me 15 minutes after closing time on Sunday. I'm still upside down on my loan but my payments are 20 dollars bi weekly less then any other dealers offer. I'm growing to love my New Grand Cherokee its not my dream Jeep but I feel safe in it my wife feels safe in it and hopefully soon she will want to drive it. Thank you to the team at Southbank for being more then just an average dealership focused only on profit. More

Great Sales person experience! Cat Desormeau at Southbank Dodge greeted my parents and i with a smile and was pleasant to work with from start to finish. She asked us the right ques Cat Desormeau at Southbank Dodge greeted my parents and i with a smile and was pleasant to work with from start to finish. She asked us the right questions to make my Dad's decision easy and in no time we were on our way to making a deal. From there we went to Financing officer to finalize the deal and that's where it got sour! Paul Curry, our financial guy was ; rude, impolite and very harsh. he spoke bad about his co worker that had made the deal and all in all very unprofessional. i would not recommend keeping this employee as he made what would of been an excellent experience for my parents turn into a (good experience because of Miss Desormeau) Again, miss Desormeau was a great experience with her beautiful smile full of life. thank you Cat Desormeau for helping my Dad find the perfect truck for him. Cheers! More