
Southbank Dodge Chrysler LTD
Ottawa, ON
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2,092 Reviews of Southbank Dodge Chrysler LTD
Just superb! Excellent service Every single time I go to Southbank Dodge, I'm treated like gold! Dan O'Neil and Madeleine O'Neil are example of what customer service is supposed to Every single time I go to Southbank Dodge, I'm treated like gold! Dan O'Neil and Madeleine O'Neil are example of what customer service is supposed to be. They always tell you in details what you need to do (maintenance and price) and there isn't any surprises at the end of the day. Dan and Madeleine are one of the many reasons why I keep going back to SouthBank. Merci beaucoup pour tous! More
Great buying experience Bought my new Challenger there. Great experience, no pressure. They take the time and you leave feeling great about your purchase. Excellent people t Bought my new Challenger there. Great experience, no pressure. They take the time and you leave feeling great about your purchase. Excellent people to deal with! More
1st Class Customer Service I can't say enough about how well I'm looked after every time I go in to Southbank Dodge regardless of the reason. I was saying to Dean Martin and Ma I can't say enough about how well I'm looked after every time I go in to Southbank Dodge regardless of the reason. I was saying to Dean Martin and Madeleine O'Neil that I feel like family when I go there. My issues are fully looked after in a timely fashion. Any questions or concerns I have are looked after and you don't do things if they are not necessary. Any time I'm in there Stan Noble always comes by to say hello and give me an update. Thank-you from a very satisfied customer. More
Consistently Great Service I've had limited issues with my truck since I purchased it so most of my visits are just maintenance and detailing. When I come in I make a point to s I've had limited issues with my truck since I purchased it so most of my visits are just maintenance and detailing. When I come in I make a point to speak with Dustin as he is always in a great mood and is very knowledgeable. I've only had one issue and Peter immediately went above and beyond to address it. All in all, a fantastic dealership with a great team. Will be buying and servicing all of my trucks there! More
Service review We were in for a re-call transmission selenoid. The service today was great! And We asked to check our tires. We would just like to be able t We were in for a re-call transmission selenoid. The service today was great! And We asked to check our tires. We would just like to be able to add notes on our file that when we come in for a tire rotation we woukd like to have them balanced all the time. More
Great service A big thank you to the service department, especially Dan O'Neil for taking good care of my vehicle dodge journey 2015, feels so new! A big thank you to the service department, especially Dan O'Neil for taking good care of my vehicle dodge journey 2015, feels so new! More
Excellent service Excellent services and very friendly staff member. Always smiling. It is actually very pleasant to go to Southbank. Everyone is nice and friendly. Tha Excellent services and very friendly staff member. Always smiling. It is actually very pleasant to go to Southbank. Everyone is nice and friendly. Thank you More
Service review I was in last week for a warrantee repair ....The service co-ordinator reviewed my file and noted I put on a lot of kilometers in a year. In passing I was in last week for a warrantee repair ....The service co-ordinator reviewed my file and noted I put on a lot of kilometers in a year. In passing I told her that my warrantee was now over she suggested I buy an extended warrantee.....this seemed ideal for the situation I was in. Thank you for taking the time to review my file. You are always very attentive and helpful when I am there. More
Stress Free Purchase and Transparent Pricing It was actually a pleasant process buying a new vehicle at Southbank Dodge. Everyone from the GM, to the Business Manager and the Sales Representative It was actually a pleasant process buying a new vehicle at Southbank Dodge. Everyone from the GM, to the Business Manager and the Sales Representative were very transparent. I was able to secure a good deal on a 2018 Caravan as there was a good promotion at the time. Whatever vehicle you are looking for I highly recommend that you at least visit this dealer and see if they can get you a better deal. More
Great service Booked for my oil change and detailing and as always the team at south bank (especially the advisor I dealt with) Dustin; came through with prompt and Booked for my oil change and detailing and as always the team at south bank (especially the advisor I dealt with) Dustin; came through with prompt and courteous service delivering on time exactly as promised. Good service is hard to find hence why we continue to come back! Thanks guys More