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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,092 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,092 Reviews of Southbank Dodge Chrysler LTD

October 11, 2018

Just superb! Excellent service Every single time I go to Southbank Dodge, I'm treated like gold! Dan O'Neil and Madeleine O'Neil are example of what customer service is supposed to More

by DanM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
Oct 11, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you so much. For the wonderful review and for being our customer. Southbank Dodge loves Madeleine & Dan! Dave B, GM

October 11, 2018

Great buying experience Bought my new Challenger there. Great experience, no pressure. They take the time and you leave feeling great about your purchase. Excellent people t More

by Mopar17
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stan Noble, Brandon Dallaire, Paul Curry, Brian Valta
Oct 11, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the terrific review. Thanks for being our customer. Dave B, GM

Oct 18, 2018 -

Southbank Dodge Chrysler LTD responded

We thank you for the review. NO PRESSURE that is what Southbank is all about - just taking care of customers and making it fun to buy. We appreciate your business. Dave B, GM

October 05, 2018

1st Class Customer Service I can't say enough about how well I'm looked after every time I go in to Southbank Dodge regardless of the reason. I was saying to Dean Martin and Ma More

by Rance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Noble, Madeleine O'Neil, Dean Martin
Oct 11, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for this review. Great story. You feel like family that is our goal we work hard at it. Dean, Madeleine & Stan are awesome we love them too. Thanks for your loyalty. Dave B, GM

October 04, 2018

Consistently Great Service I've had limited issues with my truck since I purchased it so most of my visits are just maintenance and detailing. When I come in I make a point to s More

by Kathryn97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Lafrance, Dustin Lemay
Oct 05, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the great review. And we appreciate your business. Dave B, GM

October 03, 2018

Service review We were in for a re-call transmission selenoid. The service today was great! And We asked to check our tires. We would just like to be able t More

by Jeannette
Recommend Dealer
Yes
Employees Worked With
Dean Martin
Oct 04, 2018 -

Southbank Dodge Chrysler LTD responded

Howdy Jeannette! Thanks for the awesome feedback! I have checked with service to make sure we have made a note to have the your tires balanced all the time. Thank you! -The Southbank Team

October 03, 2018

Great service A big thank you to the service department, especially Dan O'Neil for taking good care of my vehicle dodge journey 2015, feels so new! More

by fouadibrahim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Oct 04, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the wonderful review. Dan is the best service advisor EVER. Dave B, GM

October 03, 2018

Excellent service Excellent services and very friendly staff member. Always smiling. It is actually very pleasant to go to Southbank. Everyone is nice and friendly. Tha More

by 2015Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
Oct 04, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the kind words. Dave B, GM

October 03, 2018

Service review I was in last week for a warrantee repair ....The service co-ordinator reviewed my file and noted I put on a lot of kilometers in a year. In passing More

by Filly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
Oct 04, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you for the review. I am so glad we were helpful. Everyday we work hard to learn how to serve our customers better. Dave B, GM

October 01, 2018

Stress Free Purchase and Transparent Pricing It was actually a pleasant process buying a new vehicle at Southbank Dodge. Everyone from the GM, to the Business Manager and the Sales Representative More

by jman2018
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire, Rami Alzabri, David Bessuille
Oct 04, 2018 -

Southbank Dodge Chrysler LTD responded

Thank you Jman for the terrific review and for being a SBD customer! Dave B, GM

September 30, 2018

Great service Booked for my oil change and detailing and as always the team at south bank (especially the advisor I dealt with) Dustin; came through with prompt and More

by Hoskins172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Lemay
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