Southbank Dodge Chrysler LTD
Ottawa, ON
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2,156 Reviews of Southbank Dodge Chrysler LTD
Once again, amazing service from my service advisor, Dan O’Neill! Dan is such a thoughtful, professional, and genuine person. He always goes above and beyond to make sure my vehicle is safe and well taken O’Neill! Dan is such a thoughtful, professional, and genuine person. He always goes above and beyond to make sure my vehicle is safe and well taken care of. What I appreciate most is his honesty and authenticity. He takes the time to explain things clearly, and I always feel confident that he has my best interests in mind. The same goes for Madeline at reception! She is incredibly professional, welcoming, and organized. I truly appreciate every interaction with her. Booking appointments is always a breeze, and it’s so nice to be greeted by such a friendly face whenever I drop off or pick up my vehicle. It’s employees like Dan and Madeleine who make such a difference in the overall customer experience. Their professionalism, kindness, and genuine care never go unnoticed. I would absolutely recommend this dealership. Exceptional employees and consistently outstanding service! Thank you both for making every visit such a positive experience! More
I recently had my vehicle repaired at Southbank Dodge in Ottawa, and I was very pleased with the experience. Their prices were quite reasonable for a dealership, but what really stood out to me was their ex Ottawa, and I was very pleased with the experience. Their prices were quite reasonable for a dealership, but what really stood out to me was their excellent customer service. Before bringing my vehicle in, I had a mechanic friend inspect it, and he diagnosed the problem and identified the part that needed to be replaced. When I explained this to the service team at Southbank Dodge, they respected my situation and didn’t try to pressure me into paying for an additional diagnostic test or any unnecessary services. They listened to what I had to say and proceeded with the repair. I also want to mention Collin in the parts department. He was great, very knowledgeable, and extremely helpful throughout the process. He even held the part for me for almost a week, which made everything much more convenient. I really appreciated their honesty, professionalism, and willingness to listen to their customers. It’s refreshing to deal with a dealership that doesn’t try to push unnecessary charges. Overall, I had a great experience and would definitely recommend Southbank Dodge to anyone looking for reliable service at reasonable prices. More












