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Skaha Ford Inc.

Penticton, BC

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166 Reviews

198 Parkway Pl

Penticton, BC

V2A 8G8

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166 Reviews of Skaha Ford Inc.

October 06, 2015

Buying a New Vehicle We purchased a new Car on September 29 th . Our salesman Martin MacBeth was courteous and most helpful . We would have no hesitation in recommending h More

by Zeeta
Recommend Dealer
Yes
Employees Worked With
Martin MacBeth sales, Bill Vanderweil, Mike Miller, Marty MacBeth
October 05, 2015

Relaxing and modern I was getting my tires changed over, everyone was pleasant and very welcoming. Service department was informative and pleasant. Was given a tour of th More

by Jbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Brown, Mike Miller
August 24, 2015

Good Service Had a good experience there with the servicing and repair of my 2011 F350 Superduty. They too my pickup in on time and they were very friendly and eas More

by curtsathome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Cameron
August 18, 2015

Service Always very friendly & great service.We have been dealing with Skaha Ford for 10 years & have never been disappointed. We will continue our great rela More

by dnjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Peppar
August 08, 2015

Excellent customer service I arrived late in the afternoon to see if I could get help with the front splash guard on my Ford C-Max. A couple of bolts had loosened and the guard More

by A Robson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Annie Cameron
July 06, 2015

2015-F150 Platinum Traded my 2007 F 150 and BMW on a 2015 F150 Platinum. Great service, explanation, evaluation of my vehicles. Not pushy, just helpful. Overall very More

by Johan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Peppar, Jack Muise
July 04, 2015

Awesome ! We went to see what we could up grade on our old vehicle and we bought a 2015 Ford Escape !! We were very happy with all the staff great service and v More

by Ronnmark4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Mugwe, Jack Muise
June 25, 2015

Poor communication I took my in my Ford truck which was leaking transmission fluid. They diagnosed the problem quickly and ordered the parts. My complaint was that the s More

by Jack63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Johnson
Jun 26, 2015 -

Skaha Ford Inc. responded

Hello Customer satisfaction is very important to us at Skaha Ford. if you could please contact me regard your recent service visit. It is important to us that we review what happened so we can avoid issues like this in the future. Regards Christopher Spanier 250-492-3800 Cspanier@skahaford.com

Jun 26, 2015 -

Jack63 responded

The work was done satisfactorily. My concern was that I was not kept in the loop about the repairs. I realize that the part delivery was not your fault but you should have followed up on the delivery and kept me informed. Over a month does seem excessive. Once when I phoned to enquire about progress my message was sent to the wrong department and I received a response three days later. I feel I was very patient waiting for the repairs. Thanks for your time.

June 21, 2015

2015 - F150 Bought my truck from them, happy with the deal, wonderful and knowledgeable staff. Look forward dealing with them in the future on servicing my truck. More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 18, 2015

Amazing Service Took my Escape to the dealership to get an annoying hum and buzz from the front end fixed. It was determined that a bearing was faulty in the wheel an More

by Mr. Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Cameron
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