Silverhill Acura

So listen to what these folks did after I gave them a great review for simple services like oil changes: Short version: They wanted to charge me for $4000 of repairs when all I needed was a rim repair great review for simple services like oil changes: Short version: They wanted to charge me for $4000 of repairs when all I needed was a rim repair. - i ding my rim on curb in the dead of winter (slid at very low speed ~5kph) - i take my car in for allignment. They check it and tell me: the control arm is bent, the rim is bent, the tpms and ball bearings are shot. The tie end rods are busted. Quote me ~$3800 to fix. That's according to their lead service guy. - I'm in shock, it's too cold outside for me to lift the car myself and look under to see damage myself but car seems totally fine. - i start insurance aim since 4000 is a lot more than my deductible. - insurance company gets back to me after a few weeks: there is zero damage to any of those parts and, and insurance have only refinished my rim and rebalanced everything hahahahahah! - so now I'm stuck paying for my rental car while my car was in the insurance shop because my repair bill was less than deductible. The rim wasn't even bent! - complete and utter xxxx work in this service shop. They wanted to charge me for $4000 of repairs when all I needed was a rim repair and balance. -imagine the amount of fraud they commit every year to unsuspecting people. Mind boggling amounts of fraud. More

This dealership and service department is a pleasure to go to. Very clean, excellent service, friendly staff. Work is done right the first time. go to. Very clean, excellent service, friendly staff. Work is done right the first time. More

I bought out my leased RDX and the process went very smoothly and the Business Manager (Larry) did a very good job on the whole process. Thank you Silverhill. smoothly and the Business Manager (Larry) did a very good job on the whole process. Thank you Silverhill. More

With Acura, you get the best bang for your buck. With Silverhill Acura you get service which is second to none. Silverhill Acura you get service which is second to none. More

Excellent service. Service advisor asked plenty of questions to gain an understanding of the. car’s issue. questions to gain an understanding of the. car’s issue. More

Service advisor was pleasant and efficient. Listened to my concerns. The car was taken in at the appt time and returned within time allotted. Thanks. my concerns. The car was taken in at the appt time and returned within time allotted. Thanks. More

thanks for the quick services on my MDX. I'm delighted looking for the next services. If your looking to buy Preowned Acura I recommend George Morariu looking for the next services. If your looking to buy Preowned Acura I recommend George Morariu More

Years ago I overheard the sales person talking to another how he was going to get my trade in for him at a low cost..... Then I leased a new ILX. Have had issues with it to date that have never been fixed. how he was going to get my trade in for him at a low cost..... Then I leased a new ILX. Have had issues with it to date that have never been fixed. Even by going to Honda Canada, it has not been resolved. I now have a second recall on this vehicle and when I call and ask for a call back, I don't get one. Because of the previous issue, the manager suggested I get a new lease, but then I would not get the 0.9% interest rate. I would have to pay the much higher one. Who in their right mind would do that. Great for them, bad for you..... So here I am with the same vehicle, old problem still exists and now a second recall. I will not be purchasing an Acura again, nor do I recommend Silverhill. More

Very professional and friendly in all departments! Good service and would recommend this dealership to family and friends. Patrick Li has helped me over the years and he is wonderful to work with as well! service and would recommend this dealership to family and friends. Patrick Li has helped me over the years and he is wonderful to work with as well! More

This dealership was good way back in the day. However I've had problems with this place for the last 10 or so years. Issues never fixed first time. I even had my brake pads replaced here as they were squ I've had problems with this place for the last 10 or so years. Issues never fixed first time. I even had my brake pads replaced here as they were squeaking. After few weeks squeaking came back. Took it to a different service place as I was fed up of this place. They said I needed to replace my brake pads. I told them it was replaced already and they said take it back because the place you had them replaced didn't replace them. I avoided Silverhill since for the last 5 or so years. Just got a used MDX so I thought I'd try them again hoping they got better people. Nope. Cost for everything nearly doubled from original estimate they provided. Said a bunch of things were included in the original estimate but when I got the final bill, nope. All extras. Always the same scammer I deal with too. Brian Talbot. Never going back here again. More