Silverhill Acura

Convenient shuttle, very good service I have my Acura's regular maintenance done at this dealer and am overall happy with their service. However, I have not purchased any cars from this de I have my Acura's regular maintenance done at this dealer and am overall happy with their service. However, I have not purchased any cars from this dealer yet. More

The original issues I had with my lease return were taken care of by Silverhill Acuras staff quickly after the general manager was involved. For the most part it was just misscommunication and hurried shi care of by Silverhill Acuras staff quickly after the general manager was involved. For the most part it was just misscommunication and hurried shipment of my vehicle that led to my lost set of tires. Once the dealership accepted responsiblity for the lost tires, everything else fell into place with Honda Canada Finance and they quickly revered the charges, have to say I am impressed with the turn around. The GM and Lease supervisor at HCF were very pleasent to deal with, and my salesman Ali went out of his way in being the middleman for all of this. More

We were overcharged for a small part. we later found out from another mechanic that not only did we grossly over pay for the part, the money that we did pay was enough to replace the whole engine! The piece from another mechanic that not only did we grossly over pay for the part, the money that we did pay was enough to replace the whole engine! The piece we needed was for the ABS. After they "fixed" the vechicle we started having problems with it... with the ABS. We have taken it in for diagnostics twice and both times they have claimed to be unable to duplicate the problem (it happens EVERY time we hit the breaks). It leads me to believe they haven't even driven the vehicle let alone looked at it. We barely got it out of the parking STALL when it started screwing up again. We have another appoinment on Tuesday. Hopefully they stop trying to screw us over. NEVER EVER TAKE YOUR VEHICLE HERE! EVER!!!!!! More