Signature Mazda

Everyone in service was friendly and efficient. I was able to easily log in to work with the free wifi while I waited for my car in the lounge at the dealership. I appreciate that my car includin I was able to easily log in to work with the free wifi while I waited for my car in the lounge at the dealership. I appreciate that my car including the drivers seat and steering wheel were clean when my car was ready. More

It was a great experience to purchase the vehicle. The dealer was so nice and lot of patient, I do recommend my friends to buy the car in there. The dealer was so nice and lot of patient, I do recommend my friends to buy the car in there. More

Friendly service, the waiting room was clean, free WiFi is very convinient and the mall shuttle made it easy to grab lunch. is very convinient and the mall shuttle made it easy to grab lunch. More

The sales people were helpful, went over prices of installing tires before they began work. They were honest and did not do a wheel alignment when it was not needed (honesty much appreciated) and were installing tires before they began work. They were honest and did not do a wheel alignment when it was not needed (honesty much appreciated) and were done in less time than quoted. My husband was so impressed with prices and services he is going back today to order tires for his corvette rather than dealing with GM. One thing I would of appreciated is having my car washed and vacuumed although it did not need it, the service would of been nice if offered. I spend close to $2000.00 on parts and having my tires done so it would of been a nice complimentary service. I mentioned it and they gladly washed my car. More

Service was great and handled my needs. No issues at all. Will come again for sure. No issues at all. Will come again for sure. More

Visited the Signature Mazda showroom to get my tire repaired. Quinto and his team were kind enough to accommodate my urgent request and take me in for a service appointment the same day. Great communic repaired. Quinto and his team were kind enough to accommodate my urgent request and take me in for a service appointment the same day. Great communication and super friendly service provided by Quinton. Definitely worth heading to the Signature Mazda service department for after sales servicing of your car and a big shoutout to Quinton for being kind, helpful in addition to providing great customer service! More

Easy access, full transparency, honest, excellent service, well-explained, clean facility. I was able to book for my car’s regular service quickly and easily. A quote and confirmation email was se service, well-explained, clean facility. I was able to book for my car’s regular service quickly and easily. A quote and confirmation email was sent. Check in process was a breeze. They explained what was going to be done in the appointment, what was due and recommended and an estimate of cost and time was given. The customer lobby is clean and bright, lots of roomy chairs distanced from each other, a variety of complimentary coffee and tea were available and a snack vending machine is there as well. For entertainment, a large tv was on for viewing pleasure, complimentary free wifi available for customers to use and there were sockets available to plug in our devices. When the service was done, they thoroughly explained what was completed. I was pleased to know that a certain additional service that I consented to have done if needed wasn’t done because the technicians confirmed it wasn’t needed yet. That’s honesty right there. I inquired about tires and they printed out full quotes comparing 4 different tires they have. They explained all in detail. Signature Mazda in Richmond is the best. They take great care of my car like it’s their own baby… with finesse and care. More

Service was great , Were very friendly, Didn't have to wait long for the service to be completed, and got my car washed too wait long for the service to be completed, and got my car washed too More

Leona was very good in answering my texts whenever I needed to get update on vehicle status. She was very friendly and that is why we bought a second car from her. Delivery day she coordinated and expla needed to get update on vehicle status. She was very friendly and that is why we bought a second car from her. Delivery day she coordinated and explained things carefully. More

We are now a family with 4 Mazda vehicles. Thanks to Justin Kim for the awesome service! Thanks to Justin Kim for the awesome service! More