Sherwood Park Dodge Chrysler Jeep Ltd

Call Eduardo After an not so nice experience at Sherwood Dodge, we decided to email Scott Held and met with salesperson Eduardo De La Rosa. Not only is he in sa After an not so nice experience at Sherwood Dodge, we decided to email Scott Held and met with salesperson Eduardo De La Rosa. Not only is he in sales, but is a mechanic. Eduardo understood what my needs and want were and I'm pretty particular with a vehicle, because I'm in it for a few hours a day. So we looked at a few and Eduardo put me into a beautiful 2019 Jeep Cherokee trailhawk. I've owned and leased a lot of vehicle, but I love this one. So when we were looking for another vehicle for my hubby to drive to work, we did go to another dealership, but they didn't understand the kind of people we are, what our needs were. After we left there I thought I would send Eduardo a message and he found the perfect vehicle at the best price. Eduardo made sure it was everything that we wanted and needed. He even came in on his day off so we could pick it up. I don't think I have even dealt with someone so personable, professional and not just a salesman, but someone we know we will always trust with our vehicle needs. Trust me if you get frustrated at another dealership, give Eduardo a call. He will take care of you. More

Service Manager Brandon Gray We have a 2014 Jeep Cherokee Limited. We heard from 4 owners of same vehicle, that they were having transmission problems, so we made an appointment w We have a 2014 Jeep Cherokee Limited. We heard from 4 owners of same vehicle, that they were having transmission problems, so we made an appointment with Brandon and wanted to discuss this with him. He assured us that he knew nothing about any transmission problems. Approx a year later ,while we were on our way back from AZ, our “service transmission “ light went on. We were in Utah. I called Brandon to ask him what he wanted us to do, as we were still covered under warranty. He wanted us to go to a dealer, which we did. They would not get out of their chair to do a diagnostic check to see if it was safe to drive. They would not be able to look at it for 2 days. Brandon refused to pay accommodations. We continued to drive. When we got home, we took it in. They removed the warning light. Next month the light comes on again. For a total of 3 times. On the 3rd time when I talked to Brandon, this is what he said,”You know I don’t like your transmission either, I’m going to give you a new one”. Isn’t that a professional response. They put in a new transmission. We are back in AZ, we have an oil leak and the muffler is not sounding right. We call Brandon, who tells us to take it to a dealership. They fix the oil leak, but Brandon wants us to wait and have the muffler fixed in Canada. I start to get upset with him, and tell him that he lied to us at the meeting telling us that he knew nothing about transmission problems. He totally loses it. Threatening to ban me from the dealership, to never ever call him a liar. Totally took strips off of me. Actually it was like I worked for the dealership and he was the customer. I listened to him “vent”. Instead of the other way around. Not professional at all. This is a Service Manager. I would suggest he gets some coaching on how to deal with upset customers. At the end of the day, he was not truthful with us! More

Dealt with the big kahuna Dealt with Ross Cipriano, he is knowlegeable and very polite. Will defiently deal with him in the future. He also showed me where to do my courtesy w Dealt with Ross Cipriano, he is knowlegeable and very polite. Will defiently deal with him in the future. He also showed me where to do my courtesy wipe. More

Great deal, quick and easy Buying a new truck from Oz was very easy and quick. They had what I needed, and he gave me a great deal for it. Quick, easy, and accomadating to my sc Buying a new truck from Oz was very easy and quick. They had what I needed, and he gave me a great deal for it. Quick, easy, and accomadating to my schedule and circumstances. Oz is a genuine good guy and didn't try to play any of the games that some sales guys do. A month and a half later, and I'm still satisfied with the experience. More

Awesome experience I was in the market for a Grand Cherokee and my search stopped when I met Oz at Sherwood Dodge. He simply worked with me to find exactly what I wanted I was in the market for a Grand Cherokee and my search stopped when I met Oz at Sherwood Dodge. He simply worked with me to find exactly what I wanted, no pressure and an amazing deal in the end. This is literally the first time that I trusted a dealership. Will definitely come back for business. Totally recommended. More

Best purchase ever! I bought a 2018 Wrangler, it’s the best vehicle ever and the salesman Oz Nashman was wonderful...he got me the best deal I could get. Thanks Oz, I re I bought a 2018 Wrangler, it’s the best vehicle ever and the salesman Oz Nashman was wonderful...he got me the best deal I could get. Thanks Oz, I recommend you to everyone! More

Great Dealership...Great People... thanks Oz I wanted a new 1ton dually for my custom farming business. I had a great conversation with Oz Nashman and he went to work to find me the truck I wante I wanted a new 1ton dually for my custom farming business. I had a great conversation with Oz Nashman and he went to work to find me the truck I wanted. It took some time to locate it and when he did the deal was done in one day. A very accommodating dealership and a very big thankyou specifically to Oz and Amanda...I love the truck and will recommend Sherwood Dodge to anyone!!! More

My experience I would like to share my experience with one of Sherwood Dodges sales persons , his name is Oz Nashman . I bought a truck from him in 2016 and my expe I would like to share my experience with one of Sherwood Dodges sales persons , his name is Oz Nashman . I bought a truck from him in 2016 and my experience was second to none , He was very professional to deal with . There were no high pressure tactics from Oz or anyone else . Oz never once told me what I should be looking at or tried to force me into a deal I didn’t want . He treated us like family , we told Oz what we were looking for Oz took us out to the lot and showed us several trucks , and I mean several he never lost his patients with us in anyway at all . When we couldn’t decide on a truck he got the sales manager involved to see if they could locate what we wanted and finally found what I wanted . He then made a very fair offer for my trade in and also a great price on my truck . I would recommend Oz and Sherwood Dodge to anyone . Very good people . More

Fantastic service as always Took my truck in for just oil change, hoping to get in and out quickly and was. i received fantastic service by all, especially Kami. Took my truck in for just oil change, hoping to get in and out quickly and was. i received fantastic service by all, especially Kami. More

Best Experience yet with Buying a New Vehicle It was a great experience buying new JL Jeep Rubicon unlimited this weekend from Darren, Ron and Andrea. We’ll definitely recommend Sherwood Park Dodg It was a great experience buying new JL Jeep Rubicon unlimited this weekend from Darren, Ron and Andrea. We’ll definitely recommend Sherwood Park Dodge to our friends and family. Thanks Guys! More