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Sherwood Park Dodge Chrysler Jeep Ltd
Sherwood Park, AB
497 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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497 Reviews of Sherwood Park Dodge Chrysler Jeep Ltd
December 28, 2017
I wouldn't deal with anyone but Trace I always shop around just to make sure I'm getting a good deal. In the end Trace always comes through with the best deal I followed him from Londonder I always shop around just to make sure I'm getting a good deal. In the end Trace always comes through with the best deal I followed him from Londonderry Dodge to Sherwood Park Dodge, and ya it never fails he always gets my business. I think my family and I have bought 7 vehicles off him so far lol. More
by RayLake
Employees Worked With
Trace THACKER
Helpful December 28, 2017
worst ever buying new Bunch of lying cheats, sold one thing delivered another. When needed warranty work told a three week wait just to have it looked at. Would never reco Bunch of lying cheats, sold one thing delivered another. When needed warranty work told a three week wait just to have it looked at. Would never recommend or go back. Can't rate service as I had to go to another dealer for warranty work. More
by Lloyd Baier
Employees Worked With
Scott Held
December 22, 2017
not too bad service was'nt the greatest but the finance solution was great quick and very helpful a bit pricy but expected got some appreciation with a loaner veh service was'nt the greatest but the finance solution was great quick and very helpful a bit pricy but expected got some appreciation with a loaner vehicle till paper work was complete thanks guys More
by Robin-lee74
Employees Worked With
Devon Williams, Godfrey Adirika
December 21, 2017
AFTER SIGNING POOR SERVICE I had 2 specific reasons to sign for new car on Friday but the finance manager pushed it through for the same day Tuesday and ignored my request to si I had 2 specific reasons to sign for new car on Friday but the finance manager pushed it through for the same day Tuesday and ignored my request to sign on Friday. On Friday I discovered that there was a $10 000 competition for the first 30 deals signed on Friday. The GSM was not interested in listening to my complaint or offering any form of apology but aggressively informed me that it was my fault I signed on Tuesday. He was very rude and verbally aggressively challenging to my wife. The owner Scott Held never responded to any of my emails. The salesman became very unavailable and has offered Zero after sales follow up. The finance manager became very rude and three times failed to complete my request on the date he promised with perfunctory excuses. No one except Matt Maclean was willing or able to offer a sincere apology, but instead offered either aggressive or defensive excuses or just plain ignored me. Very poor customer service. More
by SPD_Poor_Customer_Service
Employees Worked With
Matthew Lakusta , Scott Held, Nicholas Ko, Kevin Genest
December 14, 2017
Bad service Cashier I recently came in for service and as my advisor Kami was wonderful the receptionist was awful. I do not remember her name but she was younger with lo I recently came in for service and as my advisor Kami was wonderful the receptionist was awful. I do not remember her name but she was younger with long black or brown hair. She blatantly ignored me when I came to the counter and I could clearly see she was online shopping or something on her computer monitor. It took her at least 2 minutes to even say hi, and with that it was snarky and rude, like I was interrupting something. Not impressed, will not be back. More
by notimpressed06
Employees Worked With
Service Receptionist with long black or brown hair , Kami Perry
December 06, 2017
Great to deal with Keith , very honest and most helpful I collect classic cars and live in Ontario. Keith has sold me 2 Challengers so far .He has described them to a T and arranged for delivery which where I collect classic cars and live in Ontario. Keith has sold me 2 Challengers so far .He has described them to a T and arranged for delivery which where I live is not easy.He keeps in touch with me on a regular basis ,wish we had people like that in Ontario.Thank you Keith for making my classic car collecting enjoyable and so much easier. I certainly would recommend Keith to any one collecting classics. Thanks again ,Keith and will be doing business with you again soon not over collecting yet. Glenn Davison , Flinton , Ontario More
by Glenn Davison
Employees Worked With
Keith Bedard
November 21, 2017
Great car, great service. The whole deal took place on-line and via phone calls. Salesman was very helpful in describing the product and reassuring me in any questions I had in The whole deal took place on-line and via phone calls. Salesman was very helpful in describing the product and reassuring me in any questions I had in this first-time classic car purchase. Delivery was expedited to perfection as I was unable to pick it up in person. More
by Rt68
Employees Worked With
Keith Bedard
November 16, 2017
James wilson Very laid back and friendly atmosphere No pressure sales Very helpful no matter what your needs are or budget Gordon Campbell and Andrea Sharl Very laid back and friendly atmosphere No pressure sales Very helpful no matter what your needs are or budget Gordon Campbell and Andrea Sharley are top notch in sales and finace More
by Briar1501
Employees Worked With
Gordon Campbell, Andrea Sharkey
October 29, 2017
Never disappointed From the time entering Sherwood Dodge to the time driving away my new vehicle, Sherwood Dodge has always impressed me. My second vehicle with them now From the time entering Sherwood Dodge to the time driving away my new vehicle, Sherwood Dodge has always impressed me. My second vehicle with them now. My salesman Ron makes you feel comfortable and does not pressure. He actually works with you and understands the pressure and stress this type of purchase has on someone. Second time now too with finance dept and they definitely work with you and make you feel their apart of your team. Highly recommend More
by Dutchy
Employees Worked With
Ron "The Rocket" Blonar, Andrea Sharkey
October 14, 2017
POOR CUSTOMER SERVICE AS WELL AS LYING SALESMEN AND MANAGEME Dre Lischewski lied to me on many occasions. You can tell all these sales consultants are to take ur money, not the customer ...They sell u insurance Dre Lischewski lied to me on many occasions. You can tell all these sales consultants are to take ur money, not the customer ...They sell u insurance that is more expensive then the replacement item..Yes I know crooks.. and General managers ,Matthew Lakusta is no better..He listen to his lying salesmen Oh and don't bother phoning they won't phone back..But back to the main reason I'm here..The minute I payed was the minute i no longer mattered to them....Missing items in my Jeep that they should have replaced..Yes this is the worse dealership I have ever visited and these to are the worst sales people I have ever met..CAUTION....Finicial department is also crooks..And I see they can't count either..1&2 weeks, Not a month More
by Unsatisfied customer
Employees Worked With
Dre, Matthew Lakusta
