Sherwood Honda

Great experience Austen was very friendly and helpful. First of all he knows the car inside out with amazing knowledge of the details. He gave an elaborate explanation Austen was very friendly and helpful. First of all he knows the car inside out with amazing knowledge of the details. He gave an elaborate explanation of all the options. When it came to the offer, he talked with financing and gave a great deal. More

Poor detailing. Don't even try them. Probly last time at s Poor detailing at dealer with the amount the charge. Do not go for detailing or any other service. This is first and last time. Very poor work Poor detailing at dealer with the amount the charge. Do not go for detailing or any other service. This is first and last time. Very poor work More

Have an inspection done by an independent mechanic I purchased a used vehicle, and the battery was dead. As I tried to drive it off the lot, it would not start. This problem should not have occurred I purchased a used vehicle, and the battery was dead. As I tried to drive it off the lot, it would not start. This problem should not have occurred, because when I made the agreement to purchase the vehicle, I requested an inspection of the vehicle with specific instruction to check the battery. I could not believe this problem happened, and I told the sales rep, Al, that I expected to get a NEW battery installed, but he said that since it was after 6pm, the service centre was closed, so all he did was boost the vehicle that I could drive it. When I called him back the next business day, he didn't return my call, so I went back to the dealership with a guy friend of mine who had to argue with the manager for a half an hour to get a new battery for my vehicle. Good news that I did end up with a new battery for my newly purchased vehicle. Bad news that I received poor customer service, so I cannot recommend Sherwood Honda as a place to go to purchase a vehicle. More

1 star only cause wouldn't let me continue with 0 The used sales department is a bunch of lying sobs at Sherwood Honda first off I bought a used truck from them they said everything was all good wit The used sales department is a bunch of lying sobs at Sherwood Honda first off I bought a used truck from them they said everything was all good with the truck so I took to get a lift kit put on at a different shop and when I pick up my truck from getting the lift on he informs me that there was a bunch of damage to the underside of my truck basically looks like the previous owner drove over a rock and rolled it from front to back on driver side I called and went in to show them the pictures of the damage and they said that they never new of the previous damage which a guy would have to be blind considering they told me there mechanics do a 150 point inspection on all used vehicles and it's so rusted looks like been there for 2 years no joke the lower control arm the skid plate the gas tank plastic cover and the bracket on rear axle all have damage on them and when I call to see what there gonna do about it to fix it they just ignore you and never call back ooo and did I mention that this is from the wonderful Felix in used sales I dealt with he's basically useless after you sign those papers and walk out the door so I would not recommend these guys to anyone save the headache and I see I'm not the only one that got ripped off as reading these reviews I'm not done with those xxxxxxx yet either I wish I could post the pictures on this review so anyone considering these guys could see how they actually work don't buy from Sherwood Honda there all crooks More

Positive experience, excellent service My boyfriend and I went to Sherwood Honda “just to take a look”. He had purchased a car the previous year from Sherwood Honda and suggested we try th My boyfriend and I went to Sherwood Honda “just to take a look”. He had purchased a car the previous year from Sherwood Honda and suggested we try there as Todd, the salesman who sold him his car was excellent. He was right; Todd was phenomenal. He listened, advised, had us do a test drive, and had a second vehicle lined up to try before we got back. After deciding to buy, we met Patrick, finance guru, who jumped through hoops for me. I would absolutely recommend Sherwood Honda to anyone looking to buy. More

worst shop ever I bought a used Nissan X-Trail here and within 3 weeks it needed close to $1300 worth of brake work done. This was after they have raised the price du I bought a used Nissan X-Trail here and within 3 weeks it needed close to $1300 worth of brake work done. This was after they have raised the price due to brake work that they claimed was completed. Never trust these guys. More

Worst dealership ever I trade in my rav4 and I am frustrayed with the deal and outcome of the car i traded in. I was told the car is new but I don’t think it is new it has I trade in my rav4 and I am frustrayed with the deal and outcome of the car i traded in. I was told the car is new but I don’t think it is new it has already 220 in the milage, have scratches and dent that they tried to fixed but i just let go of it because its too late i already signed the papers. So sad... Now only 3-4 months to realized that the windshield washer and coolant are empty!!! How am not going to be mad?! So if you guys are planning to get your car here! Don’t buy here, if you don’t want to have the same experience. Don’t waste your time and money! And I don’t want others to have this frustrations i am feeling everyday. More

Best Experience ever We went to inquire about trading our 2017 Honda civic Ex. We met Felix who was just awesome to put it mildly. He answered all our questions and made s We went to inquire about trading our 2017 Honda civic Ex. We met Felix who was just awesome to put it mildly. He answered all our questions and made sure we were satisfied 200%. He took his time to let us know all our options, did not rush us or was not eager on just trying to close a deal. We have never met someone who loves his job so much and is just extremely great at it. We definitely recommend that you go to Sherwood Honda and also have Felix as your advisor. I can assure you that you would leave with zero disappointment. Shout out to his manager Hong who also made it his priority we were satisfied and taken care of. At the end, we left with an Accord Touring Black on Ivory. Thank you Felix for being the best, manager Hong also for being able to recognize that and Sherwood Honda for having such an awesome TEAM More

Friendly face with poor sevice. First I put a down payment on a car that the price was right although not the car I was looking for and... they sold it after I had the down payment o First I put a down payment on a car that the price was right although not the car I was looking for and... they sold it after I had the down payment on it... they made that right in the end by getting me the car I actually wanted for a deal and 10 years oil changes. Second they are the only one to ever service the used vehicle that I bought and they had completely stripped the oil plug on this barely used car [110k maybe less] and said it was normal wear and tear and I needed to pay to have it repaired. Third one time well in a hurry to get to work and after expressing so they assured me that they would be more then fast enough to wash my car. Instead they locked my keys in my car and instead of telling me so and getting my spare key from me. they went through the process of making a new key and attempting to unlock it well making me wait for a long time without updating me. I had a spare key and the only reason I knew they had made one was because the third time I went to ask them what was going on I caught her on the way out to my car to unlock it. I have called and made attempts to get them to call me back for an oil change appointment but they seem to not check there messages at thoroughly as one would hope. I will say that there sales people in the used car department (apart from a pushy guy upstairs who does financing or something) are great. I'm not trying to blame them but for a car I only drive on the highway it seems to have a ton of issues they should of caught before selling it. Overall a terrible experience and I will avoid them in the future. I have a few other little things but I don't think I need to say much more. More

Unsafe repair I took my Honda in for an airbag recall and some routine maintenance. I also asked them to check the driver’s side windshield wiper blade. It was wo I took my Honda in for an airbag recall and some routine maintenance. I also asked them to check the driver’s side windshield wiper blade. It was working, but seemed loose. A few hours later, they said my car was ready and I picked up. Driving home on Baseline Rd., I turned on my wipers. The wiper blade flew off leaving me with no ability to clean my windshield on a slushy day. The technician apparently took it apart, but failed to reconnect it. I could have had a serious accident. More