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Sherwood Ford

Sherwood Park, AB

4.5
3,960 Reviews

2540 Broadmoor Boulevard

Sherwood Park, AB

T8H 1B4

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3,960 Reviews of Sherwood Ford

January 27, 2021

DO NOT TRUST SHERWOOD FORD!Don't trust the pricing they DO NOT TRUST SHERWOOD FORD! Don't trust the pricing they give you as they do not honour and tell you they don't owe you an explanation when at the la More

by TruckBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurtis Hicks, Nick Abou Ghouche
Jan 27, 2021 -

Sherwood Ford responded

Hey Darcy, we appreciate your feedback. As our General Manager explained last we have adjusted how we are pricing on our remaining 2020 F-150 Raptors given their limited availability. The trucks that you are interested in are here and available however if you do not feel comfortable dealing with us there are a few other Ford dealers near by that sell F-150 Raptors. Thanks Chris Suvanto General Sales Manager

Jan 27, 2021 -

TruckBuyer responded

This is not Darcy. It’s not very professional or honest to ‘adjust’ your pricing right after making a customer an offer. This seems to be a common tactic for your dealership.

Jan 27, 2021 -

Sherwood Ford responded

Hi, we respect your opinion however pricing fluctuates with the demand in the market. This is not a tactic, it is active inventory management.

January 27, 2021

Oil change advised would be done - completed noApp on Oil change advised would be done - completed no App on new vehicle set up properly- no Lots of excuses made - yes Still like the suv. Doubtful More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernesto Bernal
Jan 27, 2021 -

Sherwood Ford responded

Hi, I am sorry to hear that we missed the oil change and you were unable to connect to Ford pass. Please contact me directly at the dealership and I ensure that we get your oil changed and your phone all setup on Ford Pass. Thanks Chris Suvanto General sales Manager

January 26, 2021

Was very impressed with the video I was sent, made me want to come to see the truck in person.Did not feel pressured to buy. Felt like I was being treated fairly. Would not hesitate to recommend a friend More

by Sam and Lila Abougoush
Recommend Dealer
Yes
Employees Worked With
Nick Abou Ghouche, Esky Habtegebreal
Jan 27, 2021 -

Sherwood Ford responded

Thanks for the great review Sam and Lila. We’re glad that you had a fantastic experience! Chris Suvanto General Sales Manager

January 26, 2021

Wally was very helpful, even sending me videos of the vehicle prior to an in-person visit to a the dealership. The whole process was very smooth. More

by rafael.santos.82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Wally Denny
Jan 26, 2021 -

Sherwood Ford responded

Thanks for the great review. We’re glad that you had a fantastic experience! Chris Suvanto General Sales Manager

January 26, 2021

Excellent service and treatment from Andy. I bought Ford 150, Hybrid 2021. Andy was with me all the time to give me proper guidance. Best of luck to him. More

by Keyur_40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Dowdall
Jan 26, 2021 -

Sherwood Ford responded

Thanks for the great review, enjoy your new 2021 Hybrid F-150! Chris Suvanto General Sales Manager

Jan 27, 2021 -

Sherwood Ford responded

Thanks for the great review. We’re glad that you had a fantastic experience! Chris Suvanto General Sales Manager

January 25, 2021

Grant was helpful in our purchase of a 2021 F-150 Platinum. He explained & showed us the differences in the 2020 model versus 2021 to help us make an informed decision and colour choice. Will use h More

by DL McLeod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Shaw
Jan 27, 2021 -

Sherwood Ford responded

Thanks for the great review, enjoy your new 2021 F-150! Chris Suvanto General Sales Manager

January 25, 2021

I've never purchased from Sherwood Ford until this past weekend. I've bought several vehicles before in the last 25 years and Wally and Sherwood Ford were one of the easier dealerships to work with. They More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haelee Chang, Wally Denny
Jan 27, 2021 -

Sherwood Ford responded

Thanks for the great review, enjoy your new Ford! Chris Suvanto General Sales Manager

January 24, 2021

We were very pleased with Grant Shaw. He was so easy and personal to deal with. His mannerism is awesome. He went out of his way and he is so pleasant and polite. This mans personality made our purchase of More

by Lewaskow
Friendliness
Recommend Dealer
Yes
Employees Worked With
Grant Shaw
Jan 27, 2021 -

Sherwood Ford responded

Thanks for the great review, enjoy your new F-150. We are so glad to hear that you had a great experience with Grant! Chris Suvanto General Sales Manager

January 21, 2021

I found everyone at sherwood ford were great They were a very family orientated. I really enjoyed it there Wally was very personal and als o Robert . More

by Shedawnsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Denny, Robert Moisley
Jan 27, 2021 -

Sherwood Ford responded

Thanks for the great review. We’re glad that you had a fantastic experience! Chris Suvanto General Sales Manager

January 21, 2021

My wife and I were very pleased with both Luke and Sherwood Ford. We are from BC and did the dealing over the phone. We asked for a certain price and we settled quickly on a price. When I went to pick More

by dragonfly-bc
Recommend Dealer
Yes
Employees Worked With
Kathryn Hicks, Tyler Kick, Luke Suvanto
Jan 27, 2021 -

Sherwood Ford responded

Thanks for the great review and thank you for making the long trip from BC! Chris Suvanto General Sales Manager

Jan 28, 2021 -

dragonfly-bc responded

Very happy with the friendly welcome when going to pick up our new Edge ST. Luke and Ashley were excellent and informative. Having a long drive back to my BC home, they were efficient at getting everything organized for me. I definitely will recommend Sherwood Ford to anyone wanting to buy a new vehicle. Thanks again Luke and Sherwood Ford 👍

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