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Sherwood Ford

Sherwood Park, AB

4.7
3,955 Reviews
Call Dealership (587) 400-1156
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2540 Broadmoor Boulevard

Sherwood Park, AB

T8H 1B4

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3,955 Reviews of Sherwood Ford

January 29, 2022

Easy to deal with and good selection of vehicles to fit everyone’s needs and also good people that are knowledgeable More

by Kamo1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Thompson, Mark Adamson, Kathryn Hicks, Tyler Kick, Theresa (Terri) Morren, DUSTIN WARWA
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Jan 31, 2022 -

Sherwood Ford responded

Congrats on that awesome F-150 Tremor, and THANK YOU from our entire team!!

January 28, 2022

I had my worst experience ever today at Sherwood Ford we made a 2000$ down payment after a 2 hour drive they wouldn’t sell us the car bad bad bad sells people More

by Hoferrebecca2
Friendliness
Recommend Dealer
No
Employees Worked With
Nick
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Jan 31, 2022 -

Sherwood Ford responded

The new vehicle inventory shortage that continues to plague the US and Canada has increased prices. Vehicles are a hot commodity and American car dealers are especially struggling to keep inventories stocked. An unprecedented shortage of semiconductor chips has placed even further strain on the supply of most popular models in the US. US Wholesaler’s and Exporters, who see that many new models are selling well above MSRP, are using deceptive practices to buy vehicles through a straw buyer from Canadian dealers to resell in the US market. Unfortunately, straw buyers never intend to keep the vehicle they’re purchasing on behalf of a secret buyer. This practice exposes the Canadian dealership to potential fraud, damage and punitive fines. When during the course of discussing at the dealership the purchase of a new Expedition Max Platinum, it was revealed the buyer had no intention of keeping the SUV and planned to sell it. We were made aware of the wholesaler, and our sales manager made the decision to refuse to sell and refund the deposit after determining the straw buyer was purposely giving the salesperson and sales manager the impression of an enthusiastic customer independent of the seller for whom they were secretly working. Ford Canada restricts dealers from selling inventory to exporters. To get around it, a middle man is hired and sent in to buy the vehicle. Selling to an exporter is bad for our business because it violates the manufacturer agreement. There are many red flags, and if we even have any inkling that (a prospective buyer) is going to export/resell this vehicle, we just refuse to sell.

January 26, 2022

I had a great experience at Sherwood Ford my salesman Matt had a great knowledge of the f150 limited I bought he showed me all the options and how they are set up also Lucas on the financial side new his More

by Nsomers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Samu, Matthew Irvine
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Jan 27, 2022 -

Sherwood Ford responded

Hi, congrats on the purchase of your F-150 Limited, an incredible truck! Thanks for giving our team 5-stars from your seamless experience. We look forward to being of service to you again and appreciate very much the recommendation to shop at our dealership. THANK YOU!!

January 25, 2022

Wally was awesome to deal with, he made it easy to do a deal over the phone. More

by Mjvanliere16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Denny, Hanny Kabbani, Tyler Kick, Rahul Nischal
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Jan 27, 2022 -

Sherwood Ford responded

Purchasing can be as easy as you've described it! Thanks for the feedback and support of Wally. We thank YOU for the support. We're here whenever you need to give us a call or drop by for a visit See you again!

January 24, 2022

Esky and Sammy were both very helpful in purchasing and setting me up in my new Ford Fusion. Top notch service! More

by dan.friesen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy, Nick Abou Ghouche, Esky Habtegebreal
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Jan 27, 2022 -

Sherwood Ford responded

Hi Dan, Thanks so much for recommending Esky and Sammy for their service excellence while assisting you with the purchase of your new Ford Fusion! Congratulations and thanks again for the 5-stars from your experience at Sherwood Ford.

January 23, 2022

Price gouging at its finest! Taking absolute advantage of the superduty shortage. Sticker price, PLUS all the crap like xpel film etc, etc turns a truck worth 85 k( realistic price) into a 105k truck. absolu More

by sixdoorford
Recommend Dealer
No
Employees Worked With
Jas Grewal
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Jan 23, 2022 -

Sherwood Ford responded

We’re sorry to hear your experience wasn’t what you hoped for while shopping for a new Super Duty truck. At no time did our product specialist at the dealership, who assisted you, withhold his professional and helpful customer service, or mistreat you in an unfriendly or disrespectful manner. During the 2 1/2 years he has spent with Sherwood Ford he has had nothing but the best of clients share their experience with him with a high review rating of 4.9 on average, that speaks volumes for his character and integrity and the way in which he has given our guests only the best shopping experience possible. He is an asset to our dealership and to guests who have had the opportunity to be assisted by him. Just as current market demand for used vehicles are at record levels, and vehicle owners are getting record values for a trade-in, new vehicle demand combined with supply-chain issues has also created a market shortage, resulting in price increases. In case you hadn’t noticed, the same is reflected in all manufactured goods like electronics, food, gasoline, shipping, etc due to the pandemic. The Manufacturers Suggested Retail Prices have historically been market adjusted, and as in the past the dealer may have sold for less, in todays market the dealer may sell for more. Our advertised sale price is plus GST. By the way, where there would typically be several hundred trucks available, there are currently four Super Duty trucks in our inventory. The elimination of virtually all Manufacturer rebates and other volume discounted incentives are also resulting in increased prices for vehicles, and consumers pay more with higher interest rates for borrowing. Many Customers find value in added products that are proven to be effective at protecting and maintaining the long-term value of a vehicle and its appearance. We invite to to give our General Sales Manager Chris S. a direct phone call to discuss your feedback (780) 449-3673.

Jan 23, 2022 -

sixdoorford responded

Put it as you have above, it’s still gouging. I currently have a super duty on back order and waiting for it to arrive, very much the same spec as the one you have, and when it was ordered the price in the contract we agreed to was $84k plus gst. So you can justify charging $21,000 more just to be able to get into a truck today? I will patiently wait for my build, 21k in my pocket is 1/4 of my vehicle cost.

Jan 24, 2022 -

Sherwood Ford responded

Hi again, We've doubled checked the pricing on our website that shows the MSRP advertised on our lowest priced Super Duty at 97,044 matches the Ford Window Sticker MSRP, and it does. Also, as advertised, the accessories added for 5,524, for a total sale price, excluding GST, at 102,568. Add in tax and you're total price comes to 107,696.40. Ford Canada has no incentives, rebates or delivery allowances that would reduce the price, and there are no further discounts as already outlined in our previous reply. We're sorry we simply cannot "match" your factory order. We don't know the details of the "factory order" you may have done with another Ford dealer, but it's helpful to know that the incentives/offers that were available at that time of a factory order are simply not available now to any other Ford dealer. We understand the frustration of having to wait for a back order of your truck, but again as we iterated in our previous reply, the pandemic has left dealers in an extreme shortage situation, so availability of trucks is an ongoing concern, and looks to be here with us for some time to come yet. By the way, as of today, we now have 3 Super Duty trucks available. We offered the truck at MSRP plus the added accessories. This is not gouging, it's simply the reality of purchasing a vehicle in this given market and situation we're faced with.

January 22, 2022

A great experience in shopping for a vehicle. From the first call to driving away, everyone was wonderful to deal with. More

by Cherise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Esky Habtegebreal, Matthew Irvine, Cory Ostafichuk
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Jan 24, 2022 -

Sherwood Ford responded

Hi Cherise, Thanks kindly! That Explorer ST is one great vehicle you're sure to enjoy and get a lot of smiles! Our team here appreciates you sharing such a happy experience, and we're glad we could help.

January 22, 2022

Robert was amazing very helpful and honest. He spent lots of time with me to go over everything More

by Mckenzie4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Robert Moisley
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Jan 24, 2022 -

Sherwood Ford responded

Hi Mckenzie4, that's one very cool Bronco Sport that Robert was happy to assist you with purchasing. THANK YOU for sharing that you could depend on him. We hope you have many awesome experiences and adventures in your new Bronco Sport, congrats!

January 18, 2022

Finding your perfect vehicle is not easy. Within a few days I was completely satisfied with my new ride! Grant Shaw went out of his way to make the decision and purchase easier!! Sherwood Ford treated m More

by Meggie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haelee Chang, Grant Shaw
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Jan 18, 2022 -

Sherwood Ford responded

Thanks Meggie for the five stars and sharing your awesome review of Grant and Haelee! Giving our guests this kind of shopping experience is our goal everytime, so we THANK YOU for giving our team the opportunity to assist you. Looking forward to serving you again.

January 17, 2022

3rd vehicle purchase from Wally excellent all around. He took care of everything in some very trying weather conditions. More

by scrosby1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Wally Denny
Report | Print
Jan 18, 2022 -

Sherwood Ford responded

Great to hear your experience with Wally went smoothly! THANK YOU for your support and loyalty to Sherwood Ford, and we look forward to being of service to you as needed.

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