Sherwood Ford

Fantastic Experience! We went in to look at our options for a new car. We looked at an F150, Explorer and Escape. When we first walked it in we could see it was quite busy. We went in to look at our options for a new car. We looked at an F150, Explorer and Escape. When we first walked it in we could see it was quite busy. A man came up to us and started talking then he identified himself as Mark, the owner. We had a good little chat, he engaged with our two boys and he found us someone to help us. He had Julio come help us and we took a quick look at what was in the show room and decided that the F150 was what fit the bill. We took the information and left. This was simply an information seeking mission, we had no intention of buying at that time. About a month went by and we decided to see what kind of incentives were available from Ford at the time and we met up with Julio again. After many hours of looking, driving, configuring and talking price we decided on and F150! The experience from top to bottom was fantastic. We met Nick who was great to deal with. Easy to talk to and did his best to get us to become Sherwood Ford customers. We came in the next day to finalize the paper work but had a little surprise for Julio. We didn't want the F150 anymore. The wife decided that she would prefer and SUV, Explorer, instead as it would be more practical for her every day use. Both Nick and Julio questioned to make sure that was the direction we wanted to go and once we confirmed they were more than willing to help us find the perfect Explorer. Again, hours spent looking, talking, driving, etc to find the fit for us. They got it done. My next vehicle will more than likely be an F150, that diesel option looks interesting, and the first place I'll go is Sherwood Ford. Good job folks. I should mention that Wally was in and out of this process a fair bit. He took over when Julio wasn't there and he delivered the vehicle to us. He took the time to go over everything even though it was freezing outside. Thanks Wally! Note to Mark, make sure you keep these gents around. I would love to deal with them again! More

Great Experience! I was dealing with a Freedom Ford in Edmonton and had nothing but problems and overall a terrible experience. I ended up due to the experience and not I was dealing with a Freedom Ford in Edmonton and had nothing but problems and overall a terrible experience. I ended up due to the experience and not knowing what I would be getting pulling out of the deal. I was referred to Sherwood Ford purchased a new 2017 Explorer with confidence and had a wonderful experience! My sales rep was Luke and he was so helpful and knowledgeable. I am confident moving forward that I will have the same experience with service working with that dealer. I really felt that they valued my business. Jenna More

Purchased a 2016 Focus RS I delt with Alex from start to finish. He listened to what I was looking for and what my expectations were to make my purchase possible. He did a grea I delt with Alex from start to finish. He listened to what I was looking for and what my expectations were to make my purchase possible. He did a great job working with his sales manager and got it done with no hassels! I would definately recommend and puchase from them again. More

Positive Experience in Purchasing New Vehicle This was my first time purchasing a vehicle on my own, and it was an awesome experience. I didn't feel rushed , they were actually helping me out to f This was my first time purchasing a vehicle on my own, and it was an awesome experience. I didn't feel rushed , they were actually helping me out to find the best fit for my budget and style of vehicle I was looking for. I was very impressed with their service in all aspects. More

Charges I purchased a replacement battery for my 2007 Fusion. I wanted to stay with the Motorcraft battery ( excellent quality ). When I purchased the batter I purchased a replacement battery for my 2007 Fusion. I wanted to stay with the Motorcraft battery ( excellent quality ). When I purchased the battery I was informed they charge a $12.00, non-refundable Alberta environmental charge. This is not a charge the Government of Alberta charges consumers on batteries. They eventually gave me a refund for the battery. I went to another Ford dealer and purchased the same battery without an environmental charge. I spoke with the General Manager and he informed me there was an error on the paper work and they would have it fixed. I also explained that they should not be charging customers extra fees that are not legitimate. Two months later and the so called printing error is still not fixed. It is annoying to think how many people get charged a fee they should not be paying. More

Proud to be driving my F150 This is my first time buying experience at Sherwood Park Ford. As a local business owner I also want to support local businesses and it was clear from This is my first time buying experience at Sherwood Park Ford. As a local business owner I also want to support local businesses and it was clear from the start that this was the best place to put my money. Everyone treated me with respect and Warren Harding helped me get the deal I needed without delay. We had a couple of hiccups, but nothing that wasn't fixed right away. All of the staff I dealt with were genuine and hard working for the customers. I am proud to be driving my F150. More

Positive Experience Buying a Used Truck After visiting several dealerships and car lots in Edmonton, we found that our experience at Sherwood Ford was completely different the others. One th After visiting several dealerships and car lots in Edmonton, we found that our experience at Sherwood Ford was completely different the others. One thing I quickly realized was that the list prices of the used trucks at Sherwood Ford were significantly lower than at all of the other places. I worked with Rahul Nischal at Sherwood Ford, and not only was he very friendly and knowledgeable, he was very patient too, which really helped make for a positive experience. What I found at the other places, was that they seemed always to be gently (and at one dealership not so gently) pushing me to go through the process THEIR way, whereas at Sherwood Ford with Rahul, the process went MY way. More

Customer is # 1 It was December 24th and my appointment for picking up my new truck was at 1:00pm and I was running super late. Roads were icy and traffic was heavy. It was December 24th and my appointment for picking up my new truck was at 1:00pm and I was running super late. Roads were icy and traffic was heavy. Matt Irvine staid late so I could get my new wheels. He never once tried to rush and never cut any . More

Very friendly and helpful staff Excellent managers and finance team. Hassle free experience. Frankie was my sales man and he was nice and honest nothing was hidden, very upfront and Excellent managers and finance team. Hassle free experience. Frankie was my sales man and he was nice and honest nothing was hidden, very upfront and professional. More