Sherwood Ford

Oil change Great service. Shelly is always friendly and helpful. She also lets me know if there's an issues found with my truck and doesn't try to up sell Great service. Shelly is always friendly and helpful. She also lets me know if there's an issues found with my truck and doesn't try to up sell More

Average So Far When I initially visited the dealership Mo Farah went above my expectations to find the vehicle I wanted. Dealing with the service manager was another When I initially visited the dealership Mo Farah went above my expectations to find the vehicle I wanted. Dealing with the service manager was another story. Not so good to deal with. A bit rude at times. Got a $500 credit to spend at the dealership with my purchase, but when I wanted to use it I was told I had spent it when I had not. Ended up going to the general sales manger to correct the issue. What an ordeal that was. Service so far has been very good other than getting work done on the weekend. Make sure to ask for what you are entitled to if you get the maintenance package. They don't seem to mention or do things you should be getting done without asking, simple things as changing the windshield wiper blades or washing the vehicle. More

I took my vehicle in for an oil change. The work was done well and in a timely manner. I was called as soon as the service work was done. The dealership sent a shuttle in order to facilitate The work was done well and in a timely manner. I was called as soon as the service work was done. The dealership sent a shuttle in order to facilitate picking up my vehicle. Everything was simple, quick, and well done. Sales paid for the first oil change, as promised. Thanks Sherwood Ford! More

No need to shop around! When we decided to purchase a vehicle we looked around online to start, Sherwood Ford was a website we kept revisiting.... user friendly and prices li When we decided to purchase a vehicle we looked around online to start, Sherwood Ford was a website we kept revisiting.... user friendly and prices listed! Once we decided what we liked we headed out shopping , thinking we would be visiting many dealerships that day, first stop was Sherwood Ford. We were greeted quickly by Jerry , he was very knowledgable and helpful, we were also helped by another salesman, Mike. These two went above and beyond excellent customer service! Mike was quick to take us on a test drive and show us our options for what we wanted. We had NO reason to look around elsewhere, great customer service by all at Sherwood Ford! Way to go Sherwood Ford team! Thank you so much Mike Henry and Jerry Alder! More

Great Value Added Service I brought my EDGE in for an oil change. I mentioned that my battery was acting up as well. I had a new battery put in and an oil change and inspection I brought my EDGE in for an oil change. I mentioned that my battery was acting up as well. I had a new battery put in and an oil change and inspection of my EDGE. This was all done in about one hour. No surprises and good communication while I was waiting at the dealership More

Amazing experience My wife and I purchased F150 truck and our salesmen was Shane Johnson. He was very knowledgeable, helpful, available and great to deal with! We woul My wife and I purchased F150 truck and our salesmen was Shane Johnson. He was very knowledgeable, helpful, available and great to deal with! We would certainly recommend this dealership and specifically our awesome salesmen Shane when you are in the market for purchasing a vehicle. More

Amazing people and service! Since purchasing my 2016 Ford F-150, Sherwood Ford has been a breath of fresh air to deal with, from the New Car sales team to the Service team. Candi Since purchasing my 2016 Ford F-150, Sherwood Ford has been a breath of fresh air to deal with, from the New Car sales team to the Service team. Candis within the service dept. has been wonderful to deal with and will continue to use Sherwood Ford!!! More

Rear end repair Everything went well during my lat st visit with Shelly at Sherwood Ford. No hiccups and truly friendly people to deal with who care about your issue Everything went well during my lat st visit with Shelly at Sherwood Ford. No hiccups and truly friendly people to deal with who care about your issue More

outstanding I give this rating Outstanding because of 2 thing, excellent mechanical service and outstanding personal service. When I have an appointment for 7:30 I give this rating Outstanding because of 2 thing, excellent mechanical service and outstanding personal service. When I have an appointment for 7:30 they take my vehicle in at 7:30, and when I leave my vehicle there I know the service is getting done right away not 3 to 4 hour later, for oil change or change of part, if something else is need like I air filter ect… they contacted myself to ask before carrying on, it was by text as I requested, as I work in a flammable area an only check my phone once in a while. Thank you for the support and service, I recommend this dealer ship as someone has recommended it to me and been very happy with the service since day one. And shuttle back to work. More

My experience at Sherwood fort Shopping for a vehicle at sherwood ford was a pleasant experience. The carsalesman Shane Johnson was very knowledgeable professional and courteous. Shopping for a vehicle at sherwood ford was a pleasant experience. The carsalesman Shane Johnson was very knowledgeable professional and courteous. I would recommend anyone who is looking for a new vehicle to stop in and see Shane Johnson at sherwood ford. Thanks Dean Bourque More