Sherwood Ford

Excellent Service This is the second Escape we have bought from Sherwood Park Ford. Shane was our salesman and we were treated so well and he made us feel relaxed and This is the second Escape we have bought from Sherwood Park Ford. Shane was our salesman and we were treated so well and he made us feel relaxed and a fun experience. He was up front with us and told us all our options. When we picked up the car he was most helpful with putting our things in the new car and explaining all the new figures. Just a wonderful experience. Thanks Shane. Hanny was excellent and very helpful on the different options of finance that would fit our budget. Thanks Hanny More

Good Dealership Website The website is better than most other dealer websites. When I was looking at different dealerships the manufacturer rebates and pricing were not as cl The website is better than most other dealer websites. When I was looking at different dealerships the manufacturer rebates and pricing were not as clearly shown as on well as the Sherwood Ford website. Cory was easy to deal with and provided a relaxed sales experience. More

Very satisfied Fully satisfied with the price and vehicle condition at pick up. Wally did everything that he promised. Top quality service. Our used car looks like b Fully satisfied with the price and vehicle condition at pick up. Wally did everything that he promised. Top quality service. Our used car looks like brand new inside and out. More

no where else I was back at sherwood ford recently because I needed a tire due to a flat I had. I hate driving on a donut tire so I called to see when I could get m I was back at sherwood ford recently because I needed a tire due to a flat I had. I hate driving on a donut tire so I called to see when I could get my vehicle in and talked to Service. I explained my situation and they got me in first thing the next am. I immediately received the info that I would probably need to get two new tires as that would be required if the vehicle was front wheel drive (need to match). Needless to say (being an old school guy) I understood the reasoning but still thought that I was a victim of new technology. Candis had the two new tires ordered in and I took shuttle to work. Received call from Candis that afternoon and she advised that the tech managed to save my existing tire and I did not need to purchase two new ones. She also stated they would keep the two new ones in stock for a few days just in case the salvage was not as effective as they hoped. In todays economy and competitive markets it is sure refreshing to see a MAJOR company actually look out for the interests of the customer and not necessarily the sales dollars to be made., Candis is the second customer service person I have had the pleasure to deal with in the last two months at sherwood ford. Kudos definitely goes to sherwood ford for the people the employ as they are definitely the most courteous, professional and customer SUPPORTIVE individuals I ever met. I can see a company have a representative that might be a star in their role, but to have an entire staff of them is definitely a rare thing. I ill not go to another dealer and our next vehicle will definitely be a ford product from sherwood ford as the after sales service provided there is the standard which others strive to achieve. More

Very pleased Service was great! I'm fortunate to deal with the same person (Cheri) all the time...she makes sure my vehicle is taken care of! Service was great! I'm fortunate to deal with the same person (Cheri) all the time...she makes sure my vehicle is taken care of! More

Quick an straight to the point No hassle I knew what I wanted and Hassan delivered. That's all I could ask for. Robert the finance person got me a great deal and I couldn't be happi No hassle I knew what I wanted and Hassan delivered. That's all I could ask for. Robert the finance person got me a great deal and I couldn't be happier with my experience. Thanks More

Taking care of the problem I bought my escape in to the dealership to get the ford sync looked at and I spoke with Hassan first who then introduced me to Damon and Natasha whic I bought my escape in to the dealership to get the ford sync looked at and I spoke with Hassan first who then introduced me to Damon and Natasha which are in management of the service dept. I had expressed my concern about how disappointed I felt about the ford sync system that was not working properly so Damon and Natasha said not to worry that everything will be fixed and working right and would take ownership of my car to make sure it was fixed right. I was glad to hear that they went far and beyond to not only fix it but gave me updates along the way thanks again to the 3 of you to make my experience a good one. More

Great service, great smiles My experience was comfortable, staff was knowledgeable and was greeted by name as soon as I walked in. My sales person, Julio, was thorough and very My experience was comfortable, staff was knowledgeable and was greeted by name as soon as I walked in. My sales person, Julio, was thorough and very knowledgeable. Was a great experience. More

Great service! I walked into the dealership to look at a used vehicle that I had found online. Unfortunately the sales department had closed down for the day. Core I walked into the dealership to look at a used vehicle that I had found online. Unfortunately the sales department had closed down for the day. Corey was still on the sales floor, and was willing to show me the used vehicle I had come in to see. Because it was just after hours, we couldn't do more than just look at it (understandably so). He set up a test drive for a later date, and was prompt about getting back to me. He was able to find a similar vehicle with lower mileage and a lower price too! He looked after the small things that I wanted fixed up before buying the vehicle! He was very friendly, and super helpful! It showed that customer service was the highest priority! More

I had good experience and great service The sales person was very helpful and I was very happy with all the service . I am pleased with my new vehicle and would recommend this dealership The sales person was very helpful and I was very happy with all the service . I am pleased with my new vehicle and would recommend this dealership to all my friends and family. Thank-you for everything Leonard Warren More