Sherwood Ford

Excellent Employee for Sherwood Ford Amazing to deal with and was very patient and thorough when explaining the products he was offering me. I will most certainly deal with Tyler again. Amazing to deal with and was very patient and thorough when explaining the products he was offering me. I will most certainly deal with Tyler again. More

Great service Shane was very helpful by listening to what we wanted, not being pushy having a great sense of humour, Though he did freak out a bit when I almost Shane was very helpful by listening to what we wanted, not being pushy having a great sense of humour, Though he did freak out a bit when I almost put him through the windshield and his coffee making skills could use a little work, if it wasn't for him we would have not bought the escape. More

BUY GONE BAD! The beginning of my buy went great! Had a couple specifics on my new wheels...sunroof, leather that sort of thing. The sales person eventually found The beginning of my buy went great! Had a couple specifics on my new wheels...sunroof, leather that sort of thing. The sales person eventually found me something that I liked, however I had to get the leather upgraded in it, undercoating etc. Things looked good, so...I signed....and that's when things fell apart! -They promised delivery of my new wheels before the long weekend - they did not deliver on this promise. -They up sold me on a maintenance plan for parts my new vehicle doesn't even have...I didn't realize this for a week or so until after I was driving at night and realized these cant be the correct headlights! (These bulbs won't cost a couple hundred dollars to replace if they burn out! they are standard bulbs!!!) -They could not remove my license plate when I brought my trade in, so they let me borrow a dealer plate until they could remove my old plate...told me they would deliver it out to me when they found correct tool to remove it. Then they lost my plate, it was shipped all over the place, they kept telling me they had it, then when I organized my day to pick it up, or waited around my office after hrs...they said they lost it again...THIS HAPPENED 3 TIMES! WASTED MY TIME! -The dealer plate they put on my new vehicle, which I was told I could borrow until mine was delivered so I could take trip to Jasper WAS NOT registered/insured...I found this out after the police stopped me....in frustration I was able to explain the situation to the police and was on my way. -After reviewing my contracts I signed I found they messed up on the amounts, my trade in value, a Cosco rebate. This one was tough, they didn't believe me that a mistake was made...multiple mistakes were made actually. They didn't even seem to want to take the time to review it...take a minute to actually listen to what I was saying...it took an argument to have someone listen for a moment to see where they ACTUALLY DID make one of the mistakes where they over charged me $1000.00! this was fixed, but caused other problems in financing. (I'm paying a couple hundred dollars more now then I should have if the paperwork was submitted correctly) And that 2nd contract mistake I couldn't even fight it further...I was done fighting with SHERWOOD FORD I just didn't have anymore energy for this fight so now I write this review. I bought my new wheels for Sherwood Ford trusting that they were the professionals as this is what they promote. I was wrong. NO ONE I KNOW OR THEY KNOW WILL EVER BUY FROM SHERWOOD FORD AGAIN. More

Very friendly staff I found my vehicle on auto trader, and drove all the way up from Medicine Hat to pick it up. My salesman Danny has been great to deal with; helping m I found my vehicle on auto trader, and drove all the way up from Medicine Hat to pick it up. My salesman Danny has been great to deal with; helping me through an issue I encountered wth my Explorer on the drive home, and with any other questions I've had since my purchase. The rest of the staff was quite friendly as well, and I feel the advertised price of the vehicle was quite fair compared to the other ones i had looked at. It may be a bit out of the way, but I would definitely recommend Sherwood Ford to anyone I know who might be in the market for a new vehicle! More

An amazing person Was in on the weekend and was just looking at trucks that day. Cash had come over and introduce himself asking if there was anything particular I was Was in on the weekend and was just looking at trucks that day. Cash had come over and introduce himself asking if there was anything particular I was looking for. I had explained what I wanted and that’s all he showed me, didn’t try up selling me at all and in the process included my five year old son and making him feel like he was involved and he enjoyed the day as much as I did. I would suggest anyone looking for a new vehicle to definitely go in and see Cash he made the whole experience enjoyable and there was no pressure to buy at all. You want the nicest salesman around go see Cash you won’t regret it that I promise. Thanks for everything Cash. More

Great experience I would recommend this dealership to anyone that's looking for a vehicle new or used. Great salespeople and never felt any pressure. Definitely will b I would recommend this dealership to anyone that's looking for a vehicle new or used. Great salespeople and never felt any pressure. Definitely will buy my next vehicle here. More

2017 F150 Lariat Awesome Dealings and Fair Pricing Rob was excellent to deal with and worked very hard to help us obtain what we wanted. We were very pleased with how the truck was delivered with no hi Rob was excellent to deal with and worked very hard to help us obtain what we wanted. We were very pleased with how the truck was delivered with no hiccups. Would highly recommend this dealership as sales managers were also more than helpfull. Thanks More

Highly recommend Sherwood Ford This is the second car we leased from this dealership. All the staff go out of their way for service. Competitive prices and good service keep me comi This is the second car we leased from this dealership. All the staff go out of their way for service. Competitive prices and good service keep me coming back. If you come Sherwood ask for Wally, he is knowledgeable, know the vehicles and honestly works hard to meet expectations. He is a pleasure to deal with. More

The perfect truck!!! Thanks Brad Weller for being patient with me and locating and bringing in the perfect truck. I love it!!! Internet sales are tough but Brad did and Thanks Brad Weller for being patient with me and locating and bringing in the perfect truck. I love it!!! Internet sales are tough but Brad did and exceptional job!!! More

Great service Excellent customer service loved the end product. I would recommend this dealership in the future. Thanks again to Grant and Chris for all the help an Excellent customer service loved the end product. I would recommend this dealership in the future. Thanks again to Grant and Chris for all the help and all the work you put into the sale.. More