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Sherwood Ford

Sherwood Park, AB

4.9
3,945 Reviews

2540 Broadmoor Boulevard

Sherwood Park, AB

T8H 1B4

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3,945 Reviews of Sherwood Ford

October 30, 2017

Positive Grant was very friendly, courteous and no pressure, which was very appreciated. He answered my questions and phone calls. Grant was great to work wi More

by Greatescape17
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kick, Grant Shaw
October 29, 2017

Shane the Main Man Shane was professional and informative about the purchase. My purchase experience was mostly a delight and I would definitely recommend anyone lookin More

by Troy1
Recommend Dealer
Yes
Employees Worked With
Shane Johnson
October 28, 2017

Said I would never buy a Ford but I did and love it. I was in the market for a new truck so I phoned multiple dealerships including Sherwood ford. I was not a ford fan but thought I should entertain the More

by Truckguy
Recommend Dealer
Yes
Employees Worked With
Jerry Alder
October 28, 2017

Above and Beyond Exceptional Service Sherwood Ford's sales knocked this sale out of the park. Within 30 minutes i had been on a quality test drive, had all my questions answered, and had More

by ndorash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Adamson, Esky Habtegebreal, Tyler Kick
October 28, 2017

Quick, easy, effortless Everything was on time, as discussed on the phone, no pressure, no bs. Everything was fully explained both in the vehicle and in the office. It’s easy More

by Dlock108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Denny, Tyler Kick
October 27, 2017

Easy and nice Got my truck here. In the end they couldn't get me what I wanted so they got me something better for the same price. And I'm extremely happy More

by Tey
Recommend Dealer
Yes
Employees Worked With
Matthew Irvine, Robert Moisley
October 27, 2017

We bought an Edge! We found our vehicle on line and from the first phone call we felt that we were dealt with honestly and respectfully. Grant looked after us! He answe More

by Happy Lady drives into the sunset
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Grant Shaw
October 26, 2017

Nasty customer service after not deciding to buy I was looking at vehicles and I was told I was required to leave a cash deposit of $1000. I was told that it would be 100 percent refundable even if I More

by Hondaisthebest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Corey Dahlman
Oct 26, 2017 -

Sherwood Ford responded

To whom it may concern, We are disappointed to hear your experience wasn't the way our business leadership encourages our sales associates or the staff to fulfill our mission to provide guests with transparency and integrity. We apologize. Deposits at Sherwood Ford are NOT required to HOLD a vehicle during the time a guest is giving consideration to the purchase of any vehicle. A deposit by credit card or cash, is only accepted to secure a vehicle at the time a guest has made a purchase with the full-intent to finance purchase or pay cash. Deposits are 100% refundable. However, circumstances determined by the Alberta Motor Vehicle Industry Council, such as when the dealership incurs costs to install accessories at the request of the guest on a vehicle, and then a guest who has agreed to a purchase under Bill of Sale contract cancels, may permit the dealership to withdraw that portion of the deposit or to withhold a deposit entirely. Management needs to further investigate the complaint to determine what occurred verbally or under contract between yourself and Mr. Dahlman. Please contact as soon as possible General Manager Kurtis Hicks to give your side of the story. For your information, Mr. Dahlman is no longer under the employ of Sherwood Ford. You can use AMVIC.org website to search for any licensed salesperson to find their present dealership employer. Please contact Kurtis Hicks as soon as possible and call (780) 449-3673 to speak with him regarding the matter. Thank you

October 26, 2017

Excellent service Just purchased my 2018 f-150 last Saturday. This is the 3rd vehicle my family has purchased from this dealership and have never had a bad experience. More

by Cormack Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Samu, Prabhdeep Bajwa
October 25, 2017

A+ From Start to Finish. Went to this dealership to look at another truck they had listed online. While walking though the lot I found a different one which I ended up purchas More

by SpadaWorks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esky Habtegebreal
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