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Sherwood Ford

Sherwood Park, AB

4.6
3,958 Reviews

2540 Broadmoor Boulevard

Sherwood Park, AB

T8H 1B4

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3,958 Reviews of Sherwood Ford

August 25, 2018

Great Experience Fast and professional! Sherwood Park Ford values the customer.. Julio was excellent to deal with, not high pressure sales at all.. I would highly reco More

by dk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Samu, Julio Derosa, Alex Sanduga, Theresa (Terri) Morren
Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

August 25, 2018

Pleased with the price and service After looking at Escapes at many different Ford dealerships in the greater Edmonton area, we bought at Sherwood Ford. We found the best pricing here a More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Denny, Cory Ostafichuk
Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

August 25, 2018

Not what I expected. I had been working with Zeno for over a month looking for a truck that I really liked. When I found one that I thought I was going to buy I booked a d More

by Stitch21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zeno Ioannides, Tyler Kick
Sep 03, 2018 -

Sherwood Ford responded

I am sorry to hear that your experience was not what you expected. I would love to chat with you regarding your experience, please give me a call at your convenience, the dealership phone number is (780)449-3673. Thanks Chris Suvanto General Sales Manager

August 25, 2018

Terrible service and dishonest employees I took my Edge to Sherwood Ford because the rear-view mirror was shaking and while trying to remove it they took a big chunk out the windshield. They More

by regcate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Reception, Shelly Hamilton
Sep 05, 2018 -

Sherwood Ford responded

Thank you for your feedback on your recent visit. We at Sherwood Ford love to hear back from our customers when they praise us and when they tell us where we could improve. I can certainly understand your frustration about your mirror and the subsequent damage to the windshield. While we have the latest technology advancements in communication with our guests, even that sometimes is not enough as is the case here. There was a point where the service advisor tried to call you, but you were unable to answer the phone. As unfortunate as this was to happen, the service department rectified the situation in a timely manner and even offered to drop off the vehicle to the glass shop and delivered it to your house. At the end of the day every experience is a learning experience and we take all comments and communications seriously and use them to better our standard of service. Thanks Chris Suvanto General Sales Manager

August 24, 2018

Straight forward Very fast and professional. He never stopped untill he found my exact vehicle, and the only pressure I felt was in the tires. Would recommend 👍 More

by MustangGTguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Greenbank
Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

August 23, 2018

Our New Santa Fe Upon inquiring about what is now our new vehicle, Monica Townsend took immediate care of us. She did not pressure us in any way to make a purchase. Ra More

by Loffy29
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kick, Monica Townsend
Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

August 22, 2018

Great Experience Scott and Kathryn were awesome throughout my entire experience. Got me the car I wanted at a great rate. Will return in the future. Thanks, guys! More

by Nicross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Ahmed (Ace) Farah, Kathryn Hicks, Scott McIntyre
August 22, 2018

GREAT!!t The service was great! The people were friendly, knowledgeable and efficient! They have a lot of patience for “oldies” like me!!! 😀 I love the vehicl More

by Christiana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Rahul Nischal, Scott Davies
Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

August 21, 2018

Good job! Sherwood Ford did a great job helping my girlfriend pick a vehicle! We have a pretty busy schedule and they were always there to help us out. Thank yo More

by BraydenMulder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Alder, Tyler Kick
Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review Brayden! Chris Suvanto General Sales Manager

August 21, 2018

Ford life Wally did a great job on finding my family a vehicle that fits us perfictly.ali explained everything in detail and made it so we were comfertable with More

by Smokey14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Wally Denny
Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

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