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Sherwood Ford

Sherwood Park, AB

4.7
3,955 Reviews

2540 Broadmoor Boulevard

Sherwood Park, AB

T8H 1B4

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3,955 Reviews of Sherwood Ford

August 25, 2018

Terrible service and dishonest employees I took my Edge to Sherwood Ford because the rear-view mirror was shaking and while trying to remove it they took a big chunk out the windshield. They More

by regcate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Reception, Shelly Hamilton
Sep 05, 2018 -

Sherwood Ford responded

Thank you for your feedback on your recent visit. We at Sherwood Ford love to hear back from our customers when they praise us and when they tell us where we could improve. I can certainly understand your frustration about your mirror and the subsequent damage to the windshield. While we have the latest technology advancements in communication with our guests, even that sometimes is not enough as is the case here. There was a point where the service advisor tried to call you, but you were unable to answer the phone. As unfortunate as this was to happen, the service department rectified the situation in a timely manner and even offered to drop off the vehicle to the glass shop and delivered it to your house. At the end of the day every experience is a learning experience and we take all comments and communications seriously and use them to better our standard of service. Thanks Chris Suvanto General Sales Manager

August 24, 2018

Straight forward Very fast and professional. He never stopped untill he found my exact vehicle, and the only pressure I felt was in the tires. Would recommend 👍 More

by MustangGTguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Greenbank
Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

August 23, 2018

Our New Santa Fe Upon inquiring about what is now our new vehicle, Monica Townsend took immediate care of us. She did not pressure us in any way to make a purchase. Ra More

by Loffy29
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kick, Monica Townsend
Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

August 22, 2018

Great Experience Scott and Kathryn were awesome throughout my entire experience. Got me the car I wanted at a great rate. Will return in the future. Thanks, guys! More

by Nicross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Ahmed (Ace) Farah, Kathryn Hicks, Scott McIntyre
August 22, 2018

GREAT!!t The service was great! The people were friendly, knowledgeable and efficient! They have a lot of patience for “oldies” like me!!! 😀 I love the vehicl More

by Christiana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Rahul Nischal, Scott Davies
Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

August 21, 2018

Good job! Sherwood Ford did a great job helping my girlfriend pick a vehicle! We have a pretty busy schedule and they were always there to help us out. Thank yo More

by BraydenMulder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Alder, Tyler Kick
Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review Brayden! Chris Suvanto General Sales Manager

August 21, 2018

Ford life Wally did a great job on finding my family a vehicle that fits us perfictly.ali explained everything in detail and made it so we were comfertable with More

by Smokey14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Wally Denny
Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

August 20, 2018

We had a great experience! I had a great experience at Sherwood Ford. It was refreshing to experience a non-pressurized sales environment and such nice people. We are pleased wi More

by Blaakman99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Wally Denny, Rahul Nischal
Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

August 19, 2018

Super friendly and approachable staff. Agreat dealership.i Great staff and a great deal! What more can I say! I'll be going to Sherwood Ford for future vehicles. Thsnks again! Kelsey Sylvester More

by KelseySylvester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Denny, Scott McIntyre
Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review Kelsey! Chris Suvanto General Sales Manager

August 19, 2018

Quick, easy, good service Great dealership, Very easy to deal with. I did most of my deal over the phone and had no issues with it. The dealership was very helpful in getting m More

by Theo97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Alder, Tyler Kick
Sep 03, 2018 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

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