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Sherwood Ford
Sherwood Park, AB
3,946 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,946 Reviews of Sherwood Ford
September 11, 2018
Best service ever. I've never met a more awesome group of sales people had best customer service that anyone could want. Thank you all so much for being so great!!!! I've never met a more awesome group of sales people had best customer service that anyone could want. Thank you all so much for being so great!!!! More
by Amy40
Employees Worked With
I'm not good with names. , Jordan Dore
Helpful September 11, 2018
First New Car~! This was my first experience buying a new car and everyone there was really great. Mel was a great help and guide for my car buying experience. I go This was my first experience buying a new car and everyone there was really great. Mel was a great help and guide for my car buying experience. I got a great little car with more than I expected to get~! Thanks Everyone there~! More
by Canlakor
Employees Worked With
Ali Bhojani, Monica Townsend, Mel Wilson
September 10, 2018
Wally is good when you want to buy. But not great AFTER. I thought Wally was an awesome salesman. But now a few months after buying, my feelings about him have changed. He did put up with a lot with me chang I thought Wally was an awesome salesman. But now a few months after buying, my feelings about him have changed. He did put up with a lot with me changing different packages of an 18 F-150. Which is there job to put up with a customer wanting to change there mind. Especially when it's my money I'm spending and not there's. But AFTER I bought my very nice truck. The guy basically forgot I existed. All this over the fact I got the free winter tire promo with Ford. I called in to ask where, not accusing or anything, my center caps for the rims were. Then in no uncertain words from Wally, he told me they don't come with it and here I thought they just forgot to give them to me and that I would have to pay extra to get them. So get this, after spending $90,000 on a new truck they wanted me to pay another $100 for the center caps. Which whatever, I can afford to buy them. But that isn't the point of this. To me it just shows they don't give a xxxx about a customer after you spend many thousands of dollars on a vehicle from them. But to make sure I wasn't over reacting, I called other dealers who laughed when I asked if they included the centre caps in with the rims and tires. All except one of them said they did. So after all this, when it comes time for me to up grade any of my vehicles, I will not be buying from this dealership again. In fact, I bought another brand new vehicle from a competing dealership just last week. More
by Ron Kennedy
Employees Worked With
Kris Hicks, Wally Denny, Robert Moisley
September 10, 2018
Great I walked away with the truck of my dreams. Easy and good service. Brad was great and helped all the way through. Thanks big guy. I walked away with the truck of my dreams. Easy and good service. Brad was great and helped all the way through. Thanks big guy. More
by Jkady
Employees Worked With
Robert Moisley, Brad Weller
September 10, 2018
Very accommodating!!! I really appreciated Jerry's help in finding a vehicle! He was very helpful in setting things up and stayed in great communication. Any questions I ha I really appreciated Jerry's help in finding a vehicle! He was very helpful in setting things up and stayed in great communication. Any questions I had were quickly answered and if he didn't have the answer he went out of his way to find it! Had a couple minor items that needed addressed when I picked up my truck and Jerry and Sherwood Ford looked after it immediately. Was a great experience! More
by Tyler S
Employees Worked With
Jerry Alder
September 10, 2018
Grant Rocks! My entire experience with Sherwood Ford was incredible. I was able to get the ideal truck. Grant, Sam and Hanny were very accommodating. Thank you for My entire experience with Sherwood Ford was incredible. I was able to get the ideal truck. Grant, Sam and Hanny were very accommodating. Thank you for your care and great work. More
by SB
Employees Worked With
Sam Kabbani, Hanny Kabbani, Grant Shaw
September 08, 2018
Great experience!! From start to finish 10/10. I’d recommend Wally too anyone he is very easy too deal with straight too the point , has lots of knowledge of the vehicle From start to finish 10/10. I’d recommend Wally too anyone he is very easy too deal with straight too the point , has lots of knowledge of the vehicles and a genuine great guy. Even after we did the trade he helped me lift my hitch from one truck too the other. More
by Roy43201
Employees Worked With
Wally Denny
September 08, 2018
Very helpful Julio and Hanny were both very helpful and answered all my questions I had even if I emailed on the weekend or after hours I would get a response! Julio and Hanny were both very helpful and answered all my questions I had even if I emailed on the weekend or after hours I would get a response! More
by Bon123
Employees Worked With
Julio Derosa, Hanny Kabbani
September 07, 2018
Friendly Service Grant provided me with great service by listening and making me feel welcome. He took the time to explain many features of the vehicle during the test Grant provided me with great service by listening and making me feel welcome. He took the time to explain many features of the vehicle during the test drive. He also was very open and honest during the negotiation process. When I picked up the vehicle it was spotless and again he took time to review some of the features. Very good experience overall. Would recommend Grant to anyone looking for a new Ford! More
by Jed
Employees Worked With
Tyler Kick, Grant Shaw
September 06, 2018
Great people great vehicles! I went into Sherwood ford looking for a new vehicle walked out with a brand new f150 great customer service and very comprising sales couldn’t ask for I went into Sherwood ford looking for a new vehicle walked out with a brand new f150 great customer service and very comprising sales couldn’t ask for a better ford dealership! More
by Nicksans7
Employees Worked With
Jordan Dore
