Sherwood Ford

Sherwood Ford 2018 Ford Edge part not damaged enough-WHAT?? I purchased a 2018 Ford Edge from Sherwood Park Ford in Aug and my purchase was an ordeal that I won't get into because it tooks months to get my Edge I purchased a 2018 Ford Edge from Sherwood Park Ford in Aug and my purchase was an ordeal that I won't get into because it tooks months to get my Edge after they sold the one I drove and put a hold on. Anyway..... I found condensation in the light bar when I first picked up my Edge and took it in for a replacement a week later. Now 7 months later I find more condensation in my new lightbar and I am told there isn't enough condensation to replace/repair this light bar - WHAT??? First they told me they wouldn't replace it because it was fog and not condensation. Fog? So I called Ford Canada who said there is no such thing as fog and condensation is condensation. Sent these details to the Service Department. The had a meeting with the managers and came back sorry we cannot fix this as it's now not enough condensation. Not fog now but condensation. My vehicle is only 7 months old. Since when is damage at a certain degree fixed or not???? Doesn't Ford back their products anymore? What kind of service is this on a NEW vehicle. My next purchase would have been a new truck but I am very hesitant to purchase a FORD and I definitely will not go back to Sherwood Ford. BTW one of my tail lights also had condensation and is being repaired - do I sense a trend here? More

excellent service Excellent service! Already recommended this dealership and grant Shaw. Enjoyed the friendlyness and service. Very pleased with my new vehicle. I will Excellent service! Already recommended this dealership and grant Shaw. Enjoyed the friendlyness and service. Very pleased with my new vehicle. I will keep recommending Sherwood More

Awesome service! Grant Shaw was knowledgeable and professional. His was able to answer all my questions and find the exact truck I was looking for. I was at other de Grant Shaw was knowledgeable and professional. His was able to answer all my questions and find the exact truck I was looking for. I was at other dealerships shopping for trucks and there is no comparison... the sales people would be flipping through their manuals to read off answers to my questions and were still unsure of their answer. I felt comfortable and confident when purchasing a vehicle with Grant. More

F150 Lariat Sport Excepionally friendly great service, great prices 🙏👏🤝 would recommend Sherwood Park Ford to all I talk to, the F 150 Lariat Sport Beautiful truck w Excepionally friendly great service, great prices 🙏👏🤝 would recommend Sherwood Park Ford to all I talk to, the F 150 Lariat Sport Beautiful truck was ready to in and out in two hrs More

Awesome people... Had a great visit and got the one we liked at expected price. Nice people out there to assist us. Had a nice feeling and my family came out smiling. Had a great visit and got the one we liked at expected price. Nice people out there to assist us. Had a nice feeling and my family came out smiling. More

Great buying experience! I enjoyed my shopping experience at Sherwood Ford. I felt respected, listened to and understood. Jordan made getting a new vehicle relaxing and fun!! I enjoyed my shopping experience at Sherwood Ford. I felt respected, listened to and understood. Jordan made getting a new vehicle relaxing and fun!! I would not hesitate to recommend both Sherwood Ford and Jordan to anyone wanting a new vehicle. More

Super good friends The best service and care that we could possibly experience. Jordon was totally helpful in every way his patience with me was wonderful 👍🏻👍🏻 thank The best service and care that we could possibly experience. Jordon was totally helpful in every way his patience with me was wonderful 👍🏻👍🏻 thank you More

Truck purchase I enjoyed my experience with the giant! Very reasonable, just doing business in a fair, respectful manner. I feel at peace with my deal. Love the tru I enjoyed my experience with the giant! Very reasonable, just doing business in a fair, respectful manner. I feel at peace with my deal. Love the truck😍 More

Very positive experience with Sherwood Ford (Wally Denny)! After very negative experiences with other dealers, Sherwood Ford was a breath of fresh air! Wally answered our questions and concerns with promptnes After very negative experiences with other dealers, Sherwood Ford was a breath of fresh air! Wally answered our questions and concerns with promptness and truthfulness. He did not try to misrepresent the vehicle and went out of his way to address our concerns. After multiple emails and phone calls, he responded quickly and truthfully. He was not dishonest and we appreciated this very much. We are very happy owners of our new SUV! Thank you Wally Denny and Sherwood Ford! More

Wow, what a dealership The moment we started talking to Ernesto we felt comfortable, he was extremly polite and was extremly helpful meeting our needs. Kris Hicks was also The moment we started talking to Ernesto we felt comfortable, he was extremly polite and was extremly helpful meeting our needs. Kris Hicks was also super helpful and actually went out of his way to buy the vehicle we wanted and bring it in. I cant say enough good things about this dealership and their staff, from managment to lot attendants everyone was extremly helpful and polite and we didnt feel any pressure, Ernesto and Kris you guys have made some life long customers in both myself and my husband and i would recommend these guys to everyone if i could!!! Thanks again guys! More