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Sherwood Ford

Sherwood Park, AB

4.4
3,959 Reviews

2540 Broadmoor Boulevard

Sherwood Park, AB

T8H 1B4

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3,959 Reviews of Sherwood Ford

June 20, 2019

Won’t stand behind product 2011 F150 ecoboost with only 109k on it suddenly started downshifting and losing power. It went into limp mode. It showed all the known issues from t More

by Cannuk1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luke Cowand , Service Reception
Jul 08, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

Jul 08, 2019 -

Sherwood Ford responded

I am sorry to hear about you poor experience with our service department and the product. Our service manager is available if you would like to discuss any of your concerns. Chris Suvanto General Sales Manager

Jul 09, 2019 -

Cannuk1973 responded

I had spoken to the service manager. No help, he blames Ford Canada for not approving repairs, and Ford Canada said it is his decision how to proceed. Someone is not being 100% honest With my truck gone, I would have at the very least expected someone to offer me a trade in value and a deal on a new vehicle as I was obviously in need of one. As soon as your team realized I was upset that the engine was blown, they washed their hands of us and the truck. Any vehicle could be a lemon, it’s how you handle it that builds trust and a lifetime customer. I am very happy with my 2019 Silverado that was offered within my budget and a bunch of extra options.

June 19, 2019

Easy as 1,2,3 My overall experience was far beyond my expectations. Ernesto did a fantastic job at not selling me on a vehicle but, showing me options for what I re More

by jayruns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Kabbani, Ali Bhojani, Robert Moisley, Ernesto Bernal
Jul 08, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

June 19, 2019

Good experience Went down there saw Alex sanduga he was great. No pressure, informative. Go see Alex if you wanna get a ford. Just wanna day thanks again Alex you mad More

by Silverbullet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Sanduga
Jul 08, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

Jul 08, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

June 18, 2019

Great experience, first time buyer From the first phone call to signing the papers, Grant and the Sherwood Ford team were very helpful and easy to deal with. Grant was quick to answer More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haelee Chang, Tyler Kick, Grant Shaw
Jul 08, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

June 17, 2019

New Ranger! We’d been looking for a midsize truck. After meeting Ernesto at Sherwood Ford, he took the time to walk us through the new Ranger and answer all our q More

by Ranger Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Bhojani, Ernesto Bernal
Jul 08, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

June 14, 2019

3 vehicles Everyone at the dealership was incredibly helpful. Jordan Dore helped me over the course of 6 months while we sorted out the details of buying 3 new v More

by Raptor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Suvanto, Julio Derosa, Tyler Kick, Jordan Dore
Jul 08, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

June 13, 2019

Excellent customer service We recently purchased a pick up from Wally, he was great to deal with and very accommodating. If you are looking for a vehicle call Wally! More

by moe.saghir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Denny
Jul 09, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

June 13, 2019

Great Experience Again! This is the second car I've bought from Sherwood Ford and once again service was top notch! Grant was amazing. He was great when I said no to a few c More

by Amanda
Recommend Dealer
Yes
Employees Worked With
Luke Suvanto, Cory Ostafichuk, Grant Shaw
Jul 08, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

June 13, 2019

Amazing Sales and service We appreciated all the amazing work that our salesmen provided for the entire process. They kept us in the loop on anything going on and were very eas More

by JPM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Suvanto, Esky Habtegebreal, Grant Shaw
Jul 08, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

June 12, 2019

Danny was great! Danny took a helpful low pressure approach, and kept following up during the buying process to help me find what I was looking for, all in all making More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Samu, Daniel Greenbank
Jul 08, 2019 -

Sherwood Ford responded

Thanks for the great review! Chris Suvanto General Sales Manager

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