Sherwood Ford

Perseverance leads to success Having driven an Xterra with manual transmission for 12 years, I was quite happy with the basics, but it was beginning to show its age. Vehicles ha Having driven an Xterra with manual transmission for 12 years, I was quite happy with the basics, but it was beginning to show its age. Vehicles have changed immensely in that time, and I was looking for something with towing capacity, some conveniences, but not full of features I'd never use. As much as I was convinced I'd be going with another brand, I was surprised to find the F-150 was a strong contender. Matt took time to understand my needs, was very knowledgeable about the F-150 features and value, about competitive brands, and was patient and "no pressure" in the coming weeks before I finally settling on the Ford. With the myriad of options available, I managed to whittle them down to must-have vs nice-to-have, and then Matt started his search for what turned out to be a very difficult vehicle to find, especially at this time of year. Matt came through with an excellent match, finding the last one available in Western Canada. Through my journey to buy a new vehicle, I was looking for a dealership that was not just about closing the deal, and not one where the sales person is gone when your return a week later. Many of the people have been at with Sherwood Ford for many years, and believe that is evidence of a healthy work environment, and satisfied customers. Sherwood Ford provided an excellent experience from start to finish. More

Feels like family Scott was such a dream to deal with! He went above and beyond to find exactly what I was looking for. I had my two young kids there, and the whole tea Scott was such a dream to deal with! He went above and beyond to find exactly what I was looking for. I had my two young kids there, and the whole team made sure that the girls were happy and well taken care of while we worked out the details for the deal. Management always had a smile on, and finance was super friendly and helpful. More

Friendly experience The staff were all very friendly and helpful. We were greeted when we first arrived and all our questions were answered. We were shown a number of dif The staff were all very friendly and helpful. We were greeted when we first arrived and all our questions were answered. We were shown a number of different vehicles and then took the one that we were interested in for a test drive. Our purchase transaction was simple and easy. Our vehicle was ready to go the next day without any problems. We were very pleased with our purchase experience. More

Dealership No pressure sales. Very easy to work with. From meeting Mike and through the whole sales procedure everything was very smooth and was a very enjoyable No pressure sales. Very easy to work with. From meeting Mike and through the whole sales procedure everything was very smooth and was a very enjoyable experience. More

Great help Sometimes you are not planning on buying a car but it comes out of necessity because your old one died suddenly. Great help and assistance from an un Sometimes you are not planning on buying a car but it comes out of necessity because your old one died suddenly. Great help and assistance from an understanding salesman who tried to make the best of unexpected situation. Hoping to hear soon about a service appointment on new car purchase waiting for the phone call More

Less than a week after I buy it and it's at the shop They couldn't wait to sell me a 2016 duramax with low kms. Within 4 days I started having issues. I had to take it back to them for repairs which took They couldn't wait to sell me a 2016 duramax with low kms. Within 4 days I started having issues. I had to take it back to them for repairs which took 4 hours and wrecked my day. Then after leaving I hooked up a trailer and discovered the trailer wiring for the truck is shot and had to take it back to another shop to have that repaired. I hadnt even registered the truck and it was in the shop twice. They were not easy to work with in getting this resolved and told me I was over reacting when I said I was missing a hunting trip to deal with the repairs. They are big dealership that only cares about about making a sale, not ensuring the vehicles they sell are working properly. All the repairs could have been avoided if they did a proper inspection and test drive the vehicle before they sold it. Never returning. And either will anyone else I know. More

Easy going atmosphere. When we came in to shop for our Escape, we knew what we wanted in a vehicle & the terms necessary for us to close a deal. Steve presented us with choi When we came in to shop for our Escape, we knew what we wanted in a vehicle & the terms necessary for us to close a deal. Steve presented us with choices that suited our needs. We came to a deal that worked for us and he walked us step by step through the process. We are happy with our purchase & will recommend Steve & Sherwood Ford to our family & friends with their next vehicle purchase. More

Grant Shaw Made a deal on a new Loaded 2019 Ranger with Grant, it was nice to deal with Grant as there was no pressure put on us , and we felt we got a reasonabl Made a deal on a new Loaded 2019 Ranger with Grant, it was nice to deal with Grant as there was no pressure put on us , and we felt we got a reasonable offer on our trade in. Everything went smoothly in the purchase, and would deal with Grant again if we decide to purchase another vehicle. More

Awesome. Will return when I need a new truck or car. Mike was awesome to work with and Lucas explained everything perfectly. Hopefully when I return it’ll be f Will return when I need a new truck or car. Mike was awesome to work with and Lucas explained everything perfectly. Hopefully when I return it’ll be for something newer. More

Awesome and seamless Jerry was a awesome salesperson to deal with. Straight ,upfront and knowledgeable which I appreciate. Would not hesitate to recommend Sherwood Park Fo Jerry was a awesome salesperson to deal with. Straight ,upfront and knowledgeable which I appreciate. Would not hesitate to recommend Sherwood Park Ford and Jerry Alder to friends and family. More