Sherwood Ford
Sherwood Park, AB
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3,944 Reviews of Sherwood Ford
Steve was the best sales person I have ever dealt with. He was very helpful, courteous, sympathetic and easy-going. He provided an experience that allowed me to take the time to test drive a variety of veh He was very helpful, courteous, sympathetic and easy-going. He provided an experience that allowed me to take the time to test drive a variety of vehicles so that I could make a decision on my purchase that was accurate to my life. More
Finally, a salesperson who listens. I visited Sherwood Ford when shopping for a replacement for our truck. I'd had excellent customer service from the parts department so I decided to gi I visited Sherwood Ford when shopping for a replacement for our truck. I'd had excellent customer service from the parts department so I decided to give it a try. My past experience with the dealership in my home town was frustrating, but I got a good feeling about our salesperson Scott right away. I visited on a busy weekend yet he took the time to actually write down what it was I was looking for and which options were must haves. He searched not only Sherwood's inventory, but all of Canada to find me just the right truck. He clarified each of the option packages and what they contained in an effort to maximize the value for me. He also took the time to research some very specific information on trailer towing for me that was not easily found on the internet. With the extensive array of engines available, Scott provided the information necessary to make the right choice for my needs and demonstrated patience while I decided. He kept in touch and provided me with several truck choices until we found just the right one. He did it without pestering or being pushy. And, when I declined certain after sale options, he was respectful of my decisions. The folks I worked with in the Finance department after we agreed on the purchase were equally professional and friendly. They helped ensure all the i's were dotted and t's crossed so that the day I picked up my new ride, everything was in order and ready. I found all of the staff very respectful of my time, even on a very busy day, without feeling rushed. I can say with all sincerity that I will be back again when it's time to replace my wife's car and have no reservations at all about recommending Sherwood Ford to others. More
Amazing Staff! I had an escape, I got into a collision with a moose and ended up writing my escape off. Had some insurance issues and didn’t want to go brand new! We I had an escape, I got into a collision with a moose and ended up writing my escape off. Had some insurance issues and didn’t want to go brand new! Went in to talk about used options and ended up getting a better deal going brand new again. Ernesto and his manager got me the best deal they could and Haelee in finance was amazing. I feel welcomed everytime I walk into Sherwood ford. Thank you for making a bad situation into a good experience for me More
Went in to look at a new truck, and ended leaving with a 2019 F-150. I must say, Steven Redfearn definitely went above and beyond. He answered all my questions and was very quick at getting everything done 2019 F-150. I must say, Steven Redfearn definitely went above and beyond. He answered all my questions and was very quick at getting everything done needed! Ali Bhojani in their finance department was amazing as well! He worked some magic and definitely got me an amazing rate! 100% will be back for another new car/truck!! More
Suck it Ford can feel free to xxxx right off with its pressure to review it’s dealerships. I like ford trucks. I’ve bought six now. My salesman treated me a Ford can feel free to xxxx right off with its pressure to review it’s dealerships. I like ford trucks. I’ve bought six now. My salesman treated me all right So xxxx off already. Use my phone number or private information to try to sell me more xxxx and I’m gonna lose it More
2014 F-150 FX4 I had a 2013 FX4 that was stolen and written-off and was looking for a similar replacement. Found this truck on Car Guru’s and from the initial respon I had a 2013 FX4 that was stolen and written-off and was looking for a similar replacement. Found this truck on Car Guru’s and from the initial response from Mike the Manager my experience with the sales group was excellent. Scott McIntyre was excellent at setting up my initial test drive, reviewing the mechanical inspection with me and coming to a final price that was fair for both sides. Also, during my final walk-around when picking it up I noticed that the undercarriage spray coating was not completed as agreed to in the sale. Scott did not hesitate to acknowledge the mistake and arranged a time to get it done and give me a loaner truck for the day. Not being from the Edmonton area I really appreciated how great Scott was at keeping in contact with me throughout the process and would highly recommend calling Scott directly along with using Car Gurus to quickly find used truck stock at Sherwood Ford. They were the best dealership at not only responding to my request for more info but doing so via phone call. Thanks again to Scott and the whole team at Sherwood Ford. More
Absolutely superb service. Great information, no pressure. Jerry is a sincere, experienced salesperson with a high level of knowledge about today's cars and the Ford product specifically. His easy going yet hi Jerry is a sincere, experienced salesperson with a high level of knowledge about today's cars and the Ford product specifically. His easy going yet highly professional nature put both of us at ease and enabled us to make a good, stress free decision on our next car. This dealership has a high level of professionalism, courtesy and attention to detail. I would highly recommend to friends and colleagues. Robert Moisley in Finance was ultra professional and courteous as well. A real pro. More
Awesome Great service, all around great experience. No waiting around and organized with the paperwork. Friendly and knowledgeable staff. I would definitely r Great service, all around great experience. No waiting around and organized with the paperwork. Friendly and knowledgeable staff. I would definitely recommend this dealership and would go back again myself More
Matt was awesome, he made buying a truck so easy! Thanks for finding me the perfect truck Matt I look forward to working with again! Thanks for finding me the perfect truck Matt I look forward to working with again! More
2019 F-150 Raptor As for a employee pricing dealership it doesn’t get any better than Sherwood ford, especially for a ford raptor. Scott and Hanny were very helpful wit As for a employee pricing dealership it doesn’t get any better than Sherwood ford, especially for a ford raptor. Scott and Hanny were very helpful with getting me into one of these awesome trucks. They told me everything I need to know and they had the truck ready for me on time. I do recommend checking them out. More