Sherwood Ford
Sherwood Park, AB
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3,945 Reviews of Sherwood Ford
Above and beyond customer service Grant our sales consultant was amazing and was refered to us. We knew what vehicle we wanted prior to coming into the dealership. Grant ensured the v Grant our sales consultant was amazing and was refered to us. We knew what vehicle we wanted prior to coming into the dealership. Grant ensured the vehicle was ready for us when we arrived at the dealership with our 2 kids to go for a test drive. After test driving we went over the numbers, very transparent process and it was within our expectations. The vehicle wasnt available quite yet and being workout a vehicle, Grant went above and beyond and offered to provide me a rental at no cost in the meantime. That was an unexpected gesture of true customer service and greatly appreciated. The experience of selecting the new vehicle was stress free, I never once felt pressured or rushed to make a decision. Throughout the days while waiting for the vehicle to arrive, whenever I had a question or concern, Grant was readily accessible and responded to me right away. The only thing I would do differently is go on the weekday. Ford main headquarter is open so if there is any questions or concerns related to a previous Ford vehicle and loyalty/warranty portability, rebates or transfer, you'll be able to get a response while at the dealership. More
Great experience Cool environment and layed back All salesmens were friends and nothing but helpful Great experience and good deal on my brand new truck Highl Cool environment and layed back All salesmens were friends and nothing but helpful Great experience and good deal on my brand new truck Highly recommended Thank you team ford More
Wanted to give a huge shout out to Matt Irvine. Gave me a great deal for the perfect vehicle. I highly recommend you go to this man he knows his products and ensures the closest match to what your looking fo great deal for the perfect vehicle. I highly recommend you go to this man he knows his products and ensures the closest match to what your looking for. Also he was great and easy to talk to and I didn’t feel pressured the slightest bit. -Abe with the blue f150 More
A Merry Christmas trade! It was a fast deal , Sherwood Ford had everything ready. All I had to do is sign on the dotted line. Thank you Sherwood Ford ! Very professional de It was a fast deal , Sherwood Ford had everything ready. All I had to do is sign on the dotted line. Thank you Sherwood Ford ! Very professional dealership. More
Great help!! Alex, Knew what he was talking about and I appreciated the upfront honestly from him. Thank you Alex for all the help you gave! appreciated the upfront honestly from him. Thank you Alex for all the help you gave! More
Jas was very friendly and knowledgeable about the F-150 I was looking for. I told him exactly what I was looking for via text msg. He had a couple trucks waiting for me to look at when I came to dealership. was looking for. I told him exactly what I was looking for via text msg. He had a couple trucks waiting for me to look at when I came to dealership. Deal was done in under an hour. 0 complaints about my time spent in the dealership with Jas. More
Excellent Customer Service I wanted to write a review about the exceptional customer service we received from Sherwood Ford, in particular from Matt Irvine. My son and I were sh I wanted to write a review about the exceptional customer service we received from Sherwood Ford, in particular from Matt Irvine. My son and I were shopping for a truck and one of the dealerships that we visited was Sherwood Ford. I had spoken to quite a few salesmen from other dealerships; however, we never felt that they were really listening to what we wanted. Matt defiantly set the bar! From the moment that we entered the dealership to the time we drove off with the truck, the experience was extremely professional. Matt assisted us with exactly what we were looking for. What I appreciated the most about the experience at Sherwood Ford was the non-pushy service. Matt was more concerned about finding exactly what we were looking for, rather than trying to sell us something that we didn't want. Matt really listened to our needs and went over and beyond what we could have ever imagined. He answered all our questions and ensured that we were fully informed about the truck. His follow up and patience throughout the process was very encouraging. I would highly recommend Sherwood Ford if you are looking at buying a vehicle. You will notice a difference within minutes of working with this team. More
Wally and Rahul are a great couple of guys who went out of there way to ensure we got what we wanted when we wanted it, I’ve bought from ford dealerships all over alberta but have now found my go to dealer of there way to ensure we got what we wanted when we wanted it, I’ve bought from ford dealerships all over alberta but have now found my go to dealership. Thank you Sherwood Ford More
Excellent Overall experience was excellent but just one concern with finance team I did this deal over the phone. Which interest rate they told me over the phon Overall experience was excellent but just one concern with finance team I did this deal over the phone. Which interest rate they told me over the phone when we go there n sign the deal they give different interest rate. More
Second time purchasing from them, easy choice. Between the team and the product itself, easy choice for me to return to purchase my second vehicle from them. I will easily return for my third in a Between the team and the product itself, easy choice for me to return to purchase my second vehicle from them. I will easily return for my third in a few years. More