Sherwood Ford
Sherwood Park, AB
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3,946 Reviews of Sherwood Ford
While the sales dept was very helpful, the service dept is equally terrible. The dealership always intendeds to keep the car overnight and is never willing to provide a loaner. Last time left the truck to is equally terrible. The dealership always intendeds to keep the car overnight and is never willing to provide a loaner. Last time left the truck to address 3 issues not one was taken care of, while they had it in the shop for full day More
Went in for a quote on engine leak. They never did a thorough clean to see where oil came from. Just assumed timing cover leak. $2800 job jeeze, it’s just the front crank seal flinging They never did a thorough clean to see where oil came from. Just assumed timing cover leak. $2800 job jeeze, it’s just the front crank seal flinging oil. More
Just completed my 2nd truck purchase with Ernesto Bernal, and there is a reason I will only go to Sherwood Ford to buy vehicles; they are the best dealership I’ve ever dealt with. The managers and all the st and there is a reason I will only go to Sherwood Ford to buy vehicles; they are the best dealership I’ve ever dealt with. The managers and all the staff are so friendly, which puts you at ease because buying a vehicle can be overwhelming. Ernesto is super professional and easy to deal with, he’s patient and genuinely cares about what you want and wants to see you happy, he does everything he possibly can to make the experience memorable, which is why I’ll keep going back. Chris S the manager, Ali in finance and Megan in deliveries are all amazing to deal with as well. Highly recommend! More
Poor cservice. Many times my daughter is taking her car in for a oil change and they don’t even get her car in until several hours after her booked appointment time Many times my daughter is taking her car in for a oil change and they don’t even get her car in until several hours after her booked appointment time and then it’s there for three hours. They don’t respond to text when you try to ask them when your car is going to be done More
Nothing but great things to say about this dealership. My sales guy was very pleasant to deal with ! I would recommend this dealership My sales guy was very pleasant to deal with ! I would recommend this dealership More
This dealership has always provided us with good service. We have now bought two vehicles from them, and both experiences were positive. We also have most of our service done here. The team works well toge We have now bought two vehicles from them, and both experiences were positive. We also have most of our service done here. The team works well together, and the processes for sales and service are pretty seamless. We will continue to use this dealership. More
Purchase was smooth, salesman Matt was very knowledgeable and the whole process went good. This was the second dealership I went to that day and it was night and day better run. and the whole process went good. This was the second dealership I went to that day and it was night and day better run. More