When we walked into Sherwood Ford for the very first time all we knew was that we wanted a truck; we didn't know what model or engine, or even what color or interior details we were looking for.
We were greeted by Mel Wilson who spent the next 3 days getting to know our family and what we needed, while answering each and every question that we had. Not one time during those 3 days did he make us feel pressured to make a purchase. Even when it came time to move onto the Finance Department, Haelee Chang made sure that we were informed about all of our options without any pressure at all!
We got the very BEST in customer service when we walked into Sherwood Ford and after this experience I would never think of going anywhere else to purchase a vehicle.
Mel went the extra mile to help us not only find the best deal and get a great price on our trade-in but to make sure that we walked away informed and happy!
Thanks Mel for all of your time and outstanding service!