Like most people, I've never walked out of a Dealership feeling like I won........until today. This past week my wife and I decided to trade in our family vehicle for a new Ford truck. We decided to try Sherwood Ford after hearing many good things about them. When we arrived, the staff was attentive and courteous without being pushy like other dealerships. It was refreshing. We were greeted by Chris the Sales Manager. Chris had a genuine interest in what we were looking for. He led us over to one of his Salesman, Sharbel, who immediately made us feel welcome and at home....without seeming pushy or phony. Sharbel helped us find the ideal vehicle for us, exactly what we wanted. As I was preparing myself for the old, "that's the best price I can do for you but you need to buy it today" speech, Chris came over to see how we were doing. He and Sharbel went off for a quick talk and some paperwork. When Sharbel returned, he showed us the price that he and Chris came up with, including the trade in price for our vehicle. When my wife and I saw the price they wanted, we were shocked! There was no need to ask if they could do better. Without consulting with my wife, (The Boss), I quickly agreed with the deal......before Sharbel could back out of it. LOL.
It was obvious right then that Chris and Sharbel really were looking out for our best interest! We were very impressed. We then met with Robert from finance to do up the paperwork. He quickly and painlessly did up the boring paperwork while he and I exchanged stories and drank coffee. Robert helped us make some right decisions about all the confusing stuff, like undercoating and maintenance packages. He explained everything very carefully and made it easy to decide what we wanted and even what we didn't need. Again......looking out for our best interest. When the last of the paperwork was signed, we still couldn't believe the great deal we got, and how well we were treated. My wife and I truly feel like we made 3 new friends today. Would I recommend Sherwood Ford to friends and family? Absolutely! Since buying our new truck my in-laws went in and happily walked out with a new Ford Edge. I was so surprised when Sherwood Ford gave me a $750.00 for referring my in-laws to them. There is no doubt I will buy our next vehicle from Sherwood Ford. Thank you for all your help guys!!!!!