I went into Sherwood Ford and had the fortune of having a special purchasing plan through work. Although I had that, we still had to deal with our trades and had to deal with financing and picking the right vehicles for my wife and I. Immediately, we were greeted by Tom, one of the salesmen, who was helpful throughout the entire process. On the first night there, we ended up staying about an hour past their closing time, making sure the paperwork was done for my new truck. We returned the next day and spent another 4 hours (Another 30 mins past close) to get my wife's Escape picked out. This wasn't an easy thing to do! We test drove 3 or 4 Escapes and looked at 7 or 8 in total. Throughout both days, we constantly apologized to Tom and Nick, who told us not to apologize and that we were not in their way or taking away from their home time. In the end, Nick found us the Escape that was perfect for my wife, at another dealership, and brought it in. A couple of days later we were both driving off with our new vehicles, happy and having had a great experience at Sherwood Ford!