Sherwood Ford

Sherwood Ford responded

Hi Cory, Thank you so much for sharing your positive experience of purchasing a new vehicle at Sherwood Ford! We greatly appreciate your kind words and recommendation. We're thrilled to hear that Matt Irvine, your Product Specialist, provided excellent communication and made the entire process straightforward, especially considering you were an out-of-town buyer. Our team understands the importance of clear and efficient communication, and we're glad that Matt exceeded your expectations. We take pride in going above and beyond for our customers, and it's wonderful to hear that Matt and the whole team ensured the vehicle arrived and was processed in time to match your flight into Edmonton. We aim to make the process as seamless as possible, and we're delighted that there were no surprises when you picked up the vehicle—it was exactly as advertised. Thank you again for recommending Sherwood Ford to your friends and family. We truly appreciate your support. If there's anything else we can assist you with, please don't hesitate to reach out. Congratulations on your new vehicle, and we hope you enjoy many memorable journeys!

Sherwood Ford responded

Thank you, K9wilson! We're delighted to hear that you had a very pleasant experience with us. We pride ourselves on providing good service, great follow-up, and being readily available. Enjoy your pre-owned Jeep and don't hesitate to reach out if you need anything.

Sherwood Ford responded

Hello Jhersch252, Thank you so much for your incredibly positive review and for recognizing the efforts of our team at Sherwood Ford! We greatly appreciate your kind words and recommendation. We're thrilled to hear that our staff members went above and beyond to provide you with a professional and courteous experience throughout your entire deal. At Sherwood Ford, we believe in setting high standards for customer service, and it's rewarding to know that we have raised the bar to a new level for you. We're glad that Dustin, our Product Specialist, made your experience feel exceptional, even though you purchased an eight-year-old F-150. Our team strives to provide every customer with a personalized and memorable experience, regardless of the vehicle they choose. We will make sure to pass on your kind words to Dustin and the rest of our team. We appreciate your recognition and recommendation. We are committed to continually raising the standard and providing outstanding service to our customers. Thank you for choosing Sherwood Ford, and we look forward to serving you again in the future.

Sherwood Ford responded

Thank you Skegdancer for choosing Sherwood Ford! We're thrilled that we made the process easy for you and provided great service. Enjoy your Ford Mustang!

Sherwood Ford responded

Hi David, Thank you so much for your positive review and for sharing your experience with Aleksey Pinchuk, our Product Specialist. We greatly appreciate your kind words and the trust you've placed in Sherwood Ford. We're thrilled to hear that Aleksey provided you with a professional and exceptional car-buying experience. Our team takes pride in delivering excellent customer service and ensuring that all inquiries are addressed promptly and thoroughly. We're glad that Aleksey was able to restore your faith in our dealership. At Sherwood Ford, we strive to maintain a high standard of professionalism in all aspects of our operations. Your feedback is invaluable to us, and we will continue to work hard to exceed your expectations. Thank you once again for your recommendation and for choosing Sherwood Ford. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you in the future.

Sherwood Ford responded

Dear Samantha, Thank you so much for sharing your positive experience and leaving such a wonderful review! We're thrilled to hear that Daryn, our Product Specialist, provided you with excellent service and helped you secure an excellent deal on your new Ford Bronco. It's great to know that Daryn ensured you received a fair trade-in price for your previous vehicle. We understand that the trade-in process is an important part of the car-buying journey, and we strive to provide our customers with fair and transparent offers. We're delighted that you're happy with your new Ford Bronco! It's a fantastic vehicle, and we're confident it will bring you many enjoyable adventures. We appreciate your recommendation and are grateful for your trust in Sherwood Ford. We understand that living out of province can add complexity to the purchasing process, but we're glad that Daryn kept you informed about the status of your factory order. We believe in open communication and ensuring our customers feel involved throughout the entire process. Thank you again for choosing Sherwood Ford, Samantha. We truly appreciate your business and look forward to serving you in the future. Should you have any further questions or need any assistance, please don't hesitate to reach out.

Sherwood Ford responded

Dear Sherry, Thank you so much for your fantastic review and for choosing Sherwood Ford once again for your vehicle purchase! We greatly appreciate your loyalty as a long-term Ford customer. It's amazing to hear that you have been a proud owner of Ford Escapes for the past 20 years, with the Explorer in your ownership history as well. Your continued trust in our vehicles speaks volumes about their quality and performance. We're thrilled to know that Aleksky, our Product Specialist, provided you with exceptional service during your visit. We take pride in our team's commitment to delivering outstanding customer experiences, and it's wonderful to hear that Aleksky went above and beyond to make your car-buying journey a pleasurable one. We're also glad that Sammy was amazing in explaining everything you needed to know and more. We're delighted to have turned your previous negative experience into a positive one. At Sherwood Ford, we continuously strive to improve and provide the best service to our valued customers. It's great to know that our efforts have made a noticeable difference, and we appreciate your recognition. Thank you for recommending our dealership, and we look forward to serving you for many more years to come. If there's anything else we can assist you with, please don't hesitate to reach out. Congratulations on your new Ford Escape!

Sherwood Ford responded

Hi Tassadar, Thank you so much for your wonderful review and for choosing Sherwood Ford for your Ford F-150 Lightning purchase! We appreciate your loyalty as a repeat customer, having chosen Ford vehicles for the fifth time. We're thrilled to hear that Sammy, our delivery specialist, provided you with exceptional assistance. We take pride in our team's commitment to ensuring a smooth and enjoyable delivery process, and it's fantastic to know that Sammy was helpful in making your experience even better. The Ford F-150 Lightning is an impressive choice, and we're excited that it marks the beginning of your electric vehicle journey. With its innovative features and sustainability, we believe it's an excellent step towards the future. Once again, we want to express our gratitude for your ongoing support and for sharing your positive experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help!

Sherwood Ford responded

Hello Tony, Thank you so much for taking the time to leave us such a positive review of your experience! We truly appreciate your kind words and your continued support as a repeat customer. We're delighted to hear that Mel Wilson, our product specialist, provided you with a great experience during your purchase. We strive to ensure that our customers feel valued and well taken care of, and it's fantastic to know that Mel made a positive impression on you. Congratulations on your new ride! The Ford F-150 is indeed an exceptional choice, and we couldn't agree more with Mel's statement that F-150 trucks are built to stand the test of time. Thank you once again for choosing Sherwood Ford and for sharing your experience with us. If there's anything else we can do to assist you, please don't hesitate to reach out. We're here to help!