Scott Subaru

Two words: GREAT JOB! I came in to Scott Subaru because I wanted a 2017 Subaru WRX. I have learned from a few of my friends and from my research that Scott Subaru offers ex I came in to Scott Subaru because I wanted a 2017 Subaru WRX. I have learned from a few of my friends and from my research that Scott Subaru offers excellent customer service, and I can say that they were right. I went to them a couple of months prior and Adam from sales first greeted me and showed me the wrx they had in stock. Even during this initial interaction, I noticed the difference from other dealerships. I made it clear that time that I was just looking and will not buy for another couple of months. Although other dealerships may tell you "Why not get it today?" and pressure you to buy that day, he just gave me his card and went our way. Fast forward to present, I came back to him to ask if they had a 2017 WRX base in world rally blue. He said they did not have any, but a couple is on its way. Although at the end I was not able to get a base world rally blue, instead I got a sport model in white which I am really happy about as well. I can only say positive things about Adam. First, I would like to thank him for being transparent from the start. The first deal that he gave me was already acceptable and was within my price range. Furthermore, he was able to give me a couple of more perks after some fun haggling, which I am thankful for. Second, unlike other dealership who will pressure you to buy because they NEED your business, Adam showed that he wanted my business by showing that he cares and will do his best to accommodate what I want. Lastly, I am a person who prefers face-to-face conversations over text or phone or e-mail, Adam did a great job in accommodating this by being flexible with his schedules even if I just drop in. Also, there were a couple of times where he was actually off but was still able to meet me in the dealership to talk about our deal. I dealt with the two finance ladies, Carmen and Kathie. I first dealt with Carmen and she laid out everything to me with the fees and lease agreements. Although I was already set with what I want with the numbers, she showed me a couple of different other leasing options. Carmen was well organized and transparent as well. I was first scared due to other dealerships having hidden fees, however Carmen explained to me all the fees so I knew what I was paying for and where it came from. Kathie took over for a couple of meetings and during the pick up day of my car. Kathie had everything prepared when I got there, however there were a couple of errors with the paperwork that she had prepared. However, with the amount of work that needs to be done it is understandble that there will be mistakes. Kathie was able to fix everything after I pointed out the errors though. Also, as a customer, you need to read over everything anyways. I believe that as long as you come in knowing what has been agreed upon, paperwork mistakes are easy to fix, and like I said Kathie was able to fix it right away. It would have been nice if everything went smoothly and did not cause any delays, however we don't live in a perfect world. Overall, my experience with Scott Subaru is an amazing one. Especially this being the first time I ever bought a brand new car, I felt that it was a lot easier than what other people might say. Scott Subaru is a family-oriented dealership who will sell you a vehicle, not because they NEED to sell a vehicle, but instead to earn your business and build relationships. Everyone in their team were friendly and welcoming. I have already recommended them to a couple of my friends looking to purchase a vehicle, and will definitely recommend them to anyone looking for a new vehicle. Plus they sell SUBARUs, you can't go wrong with that. More

Impressive From Start to Finish! My husband Bruce and I were in the market for a new vehicle and we are quite familiar with the Red Deer area dealerships but we had never tried a Suba My husband Bruce and I were in the market for a new vehicle and we are quite familiar with the Red Deer area dealerships but we had never tried a Subaru before. We did the research and noted the consistently excellent reviews of the Subaru vehicles and the loyalty of Subaru's customers. We were interested in the Crosstrek so we decided to go for a test drive with our salesperson, Clay. That was a fun experience! Clay showed us everything this unique vehicle has to offer, including how the Crosstrek can handle the gravel roads, and we basically were sold right there. But it wasn't just the vehicle that sold us but also the fact that Clay was extremely thorough, straightforward and honest. There was no pressure or "sales talk", just someone who genuinely believed in the vehicle. When we traded in our vehicle, we got a very fair deal without the stressful haggling. Also, when we picked up the vehicle in the showroom, we were impressed by how Clay and the managers were waiting there to welcome us, shake our hands and thank us for our business. A very impressive experience from start to finish. Now we understand the loyalty of Subaru customers! More

Friendly Service Goes A Long Way I went to Scott Subaru with the intention of test driving a vehicle, and ended up buying the same day. Adam in sales was friendly, helpful, and answer I went to Scott Subaru with the intention of test driving a vehicle, and ended up buying the same day. Adam in sales was friendly, helpful, and answered all of my questions. The test drive was so thorough that it made the sale an easy decision. More

Enjoyable, easy and efficient Thank you to Ryan King and the staff at Scott Subaru for making my car buying experience easy, efficient and fun, even though I live in Calgary and ha Thank you to Ryan King and the staff at Scott Subaru for making my car buying experience easy, efficient and fun, even though I live in Calgary and had to drive up to Red Deer. Ryan listened to my concerns and questions carefully, and helped me sort out which vehicle would best meet my needs. There was no pressure, just good information, and no games about trade-ins or prices. It was all very straightforward and simple. Ryan even arranged a courtesy vehicle for me to drive back to Calgary, as there were concerns about the roadworthiness of my old vehicle. I will not be shopping for cars in Calgary anymore; it's well worth the quick trip to Red Deer to be treated respectfully and given a good deal on a great car. Thank you! More

Best Experience Best Customer Services.Ryan is the King It has almost going to be a year now and We are extremely pleased with our 2017 WRX. Our purchase experience with Scott Subaru was excellent, from s It has almost going to be a year now and We are extremely pleased with our 2017 WRX. Our purchase experience with Scott Subaru was excellent, from start to finish. RYAN KING is the man you need to go.He was our first contact, and I could not ask for better treatment, and assistance through the entire experience. He was personable, very knowledgeable, and professional, and worked well to make this deal very smooth and comfortable. I came to your dealership, pretty certain about what I wanted, and just needed to get a closer look and a test drive to be certain. I give you my highest recommendations to Ryan King and Scott Subaru dealership. Apart from long waiting after placing an order in June 2016 He, Ms.Carmen and Ernesto made the completion of required paperwork, a painless and efficient experience. I was very impressed with the entire team. Thank you, Monty Jogadia More

Non stressful and comfortable experience Just want to say that Scott Subaru aloud me to be comfortable with my experience. They did not push me into a car and gave me advice that put me into Just want to say that Scott Subaru aloud me to be comfortable with my experience. They did not push me into a car and gave me advice that put me into the right car. There knowledge of there product was great and they were really easy to talk to! Thank you Clay for the buying experience and thank you for the WRX!!!! More

Friendly and helpful I had a really good time at Subaru red deer they were very helpful. I work out of town most the time and red deer Subaru was more then happy to get me I had a really good time at Subaru red deer they were very helpful. I work out of town most the time and red deer Subaru was more then happy to get me a new 2017 sti and have it ready for when I got back. More

Nice and easy! Scott Subaru was recommended to me and although it was a bit of a drive from Calgary, I was glad I made the trip! I found the salesman easy to deal w Scott Subaru was recommended to me and although it was a bit of a drive from Calgary, I was glad I made the trip! I found the salesman easy to deal with and every conversation we had was solid. Because I am skeptical of this process, I did go home and spend a lot of time online back-checking what I was told by my salesman after each visit to the Manager's office and to my surprise and comfort, every situation he told me about the availability of the car I was looking for was true! I would recommend this dealership for anyone looking to get a fair deal and deal with a reputable, honest company. More

Amazing Car Buying Experience at Scott Subaru I purchased a new Subaru Forester from Adam Choi at Scott Subaru. I would strongly recommend going to Adam for any of your future vehicle purchases! H I purchased a new Subaru Forester from Adam Choi at Scott Subaru. I would strongly recommend going to Adam for any of your future vehicle purchases! He was very knowledgeable and very transparent- no hidden surprises at all along the way. He took the time to understand exactly what I wanted so that he could recommend the perfect vehicle and package for me. Even when my car sold very quickly he made sure I had a courtesy vehicle to drive the next day until my new vehicle came in. Everyone at the dealership was very friendly and always made sure you were looked after. It was a stress and pressure free car buying experience! More