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Scarboro Kia
Scarborough, ON
469 Reviews
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469 Reviews of Scarboro Kia
April 01, 2019
Excellent 2nd vehicle I’ve purchased from Scarboro Kia. Professional & helpful staff, always there with assistance & advice. Would highly recommend to any looki 2nd vehicle I’ve purchased from Scarboro Kia. Professional & helpful staff, always there with assistance & advice. Would highly recommend to any looking for a quality vehicle. More
by Fwankie
Employees Worked With
Rob Woodward, Tania Lysko
Helpful March 19, 2019
Enjoyable Buying experience My husband and I recently purchased a used car from Scarboro Kia. Everything from the Salesperson Tania, the Finance Department Sal Genuso and the de My husband and I recently purchased a used car from Scarboro Kia. Everything from the Salesperson Tania, the Finance Department Sal Genuso and the delivery experience was very smooth. It was a pleasure doing business with this company. More
by Smitty
Employees Worked With
Sal Genuso, Domenic Vigliatore, Tania Lysko
March 14, 2019
Best car buying experience so far. This was our third car purchase in the last 6 years and by far the best. From my initial phone call with Osvaldo he listened to all my info/requests This was our third car purchase in the last 6 years and by far the best. From my initial phone call with Osvaldo he listened to all my info/requests and prepared ahead of time so that when we arrived it was just straightforward and to the point. There was absolutely no sales pressure at all from Osvaldo. We had previously gone to another Kia dealership and got pricing so we had an idea of what a good price would be. When he presented us with the first quote, it had already beat the other dealerships quote by $2000. Then, without having to bargain much, he lowered it another $2000. We had an ideal price in mind and they surpassed it. Very satisfied with the experience especially when comparing to the two previous car purchases. They were not bad, but not great. I would say neutral at best. This experience however we would describe as great. Left the dealership with a great feeling of satisfaction. Highly recommended. My advice for anyone looking to purchase / lease is to shop around at a couple of dealerships to compare pricing. I am confident Scarboro Kia will beat them all. Our previous vehicle was also Kia that was purchased and serviced at another dealership, but after this experience we will definitely be switching our service for the new car to scarboro Kia. No pressure sales experience. Kind and friendly staff and they listen. More
by JeffreyE
Employees Worked With
Sal Gennuso, Osvaldo Machado
March 14, 2019
An excellent experience I had been looking for a small SUV hybrid and heard about the KIA Niro. I visited Scarboro KIA and was met by Tania. After a test drive I realised thi I had been looking for a small SUV hybrid and heard about the KIA Niro. I visited Scarboro KIA and was met by Tania. After a test drive I realised this was the car for me. I joined the APA to get some advice and the dealer invoice pricing and put together an offer. My offer was accepted. The following week Tania delivered the car after fully explaining the various features. An altogether pleasant experience. More
by John H
Employees Worked With
Tania Lysko
January 28, 2019
Easy, efficient, and stress free purchase and trade in. The entire process was so different from any other car purchase we made. Tania is great and a pleasure to meet and work with!! She made us feel comfor The entire process was so different from any other car purchase we made. Tania is great and a pleasure to meet and work with!! She made us feel comfortable and she is very professional at the same time. More
by Noulaloveshersoul
Employees Worked With
Tania Lysko
January 08, 2019
Warm and friendly enviroment Great family atmosphere, no pressure to buy anything. Always there to help you make the best decision for you and they are very passionate and knowled Great family atmosphere, no pressure to buy anything. Always there to help you make the best decision for you and they are very passionate and knowledgeable about their job. Will come again, thank you Scarboro Kia team! Especially you guys, Tania and Rob. More
by Raymond
Employees Worked With
Rob Woodward, Tania Lysko
January 07, 2019
Excellent customer service - no pressure at all! The staff at Kia Scarborough were excellent - answering all questions I had about the car and the features. They never pressured me to purchase any sp The staff at Kia Scarborough were excellent - answering all questions I had about the car and the features. They never pressured me to purchase any specific model - they listened to what I was looking for in a car - both in regards to features and price point. I had a really great experience and I would make the same decision in a heartbeat! Kudos to Tania for amazing sales experience too! More
by Cliff G
Employees Worked With
Tania Lysko
January 02, 2019
Highly Recommend Scarboro Kia Been servicing my vehicle at Scarboro Kia for a few years. Always a pleasant experience working with the Service Team and very happy with the workman Been servicing my vehicle at Scarboro Kia for a few years. Always a pleasant experience working with the Service Team and very happy with the workmanship. Recently purchased a new vehicle and to no surprise, had a fantastic buying experience working with Tania. She's extremely pleasant and considerate, with a no pressure approach. I would highly recommend Scarboro Kia for both Service and Sales. More
by Mike C
Employees Worked With
Tania Lysko
December 12, 2018
Worst customer service and service I went there to get a replacement wing mirror and have a schedule one maintenance done (oil change). The service people had changed. I found out that I went there to get a replacement wing mirror and have a schedule one maintenance done (oil change). The service people had changed. I found out that the two service people I usually work with was not there. Tara was on maternity leave and Farhad had quit after 5 yrs. I was told that it would take approximateky an hour. After the hour and a half I was given a ridiculous qoute and was advised that my tie rods were bad and it was unsafe for me to drive my car. I couldnt believe this because I was at the dealership 6 months ago and also my car was rarely driven. As well I did not hear any sounds or had any problems with my steering when driving prior to this appointment. They also mentioned that my engine was black and I needed a transmission clean even though this was done 6 months ago. I then told them I would need a second opinion and also a better qoute. I think the service guy and the mechanic was trying to take adavantage of me because I am a female and not very knowledgeable about vehicles. When leaving, my car wouldnt start even though it was working fine prior to my arrival there. I then became frustrated because it appears that the mechanic may have caused damage to my car because I stated I needed another opinion (outside the dealership). I spoke to the general manager Donald (Domenic Vigliatore) who was of no help and refused to help me initially. He stated that I called his staff a liar regarding the tie rods etc and I should therefore come back and apologize if its proven to be true. I found this response completely unprofessional since as a consumer I am doing my due diligence to get a second opinion. He then said my car battery was bad even though with the maintenance or check they did my car battery is deemed to be fine. It was very suspicious that they were adding to the list of what was wrong with my car. I advised I will no longer be coming there because I had never received such poor service there before (assuming because Farhad and Tara was not there). The general manager stated they didnt want me as a customer since I was getting a second opinion. I asked for a print out of when I have been there and the general manager stated that I have only been there 3 times, which is not true. I have been there 5 times for service ever since I bought my car in late 2015. The manager was therefore insinuating that I was not valued as a customer since I was only there according to him 3 times. Therefore since I am not a valued customer, professionalism and customer service is not required by them. In conclusion I finally left with my car able to drive however when I drove off I noticed immediately that my car did not drive the same way prior to when I arrived to the service center. I would strongly recommend for people not to service there car here any longer. If the general manager is an example of the type of customer service they provide I strongly recommend that consumers dont go here to purchase a car, parts and service. I'm truly considering to go with another car brand all together based on my experience. Update: I had another mechanic assess my vehicle and it was deemed not to be as bad as what the service mechanic at kia had advised me. Therefore I can conclude that not only was the customer service bad, it appears that this kia service center is advising clients to do extra services on their cars when it is not needed and then also qoute ridiculous prices for parts and labour. I once again strongly advise consumers not to go here for service. There are other kia dealerships in scarborough with fair and honest mechanics, and also professional, courteous , respectful general managers. DO NOT SERVICE YOUR CAR HERE. More
by loquacious
Employees Worked With
Domenic Vigliatore
November 13, 2018
Amazing Service From Tania Lysko, Thank you Tania Got my Kia in October, Tania was such an amazing employee, very friendly and helpful when I had questions. I was recommend by a friend to visit Scarbo Got my Kia in October, Tania was such an amazing employee, very friendly and helpful when I had questions. I was recommend by a friend to visit Scarboro Kia because he has had such amazing experiences for many years. I can see why he keeps going back there and I know I will be for sure going back there. Such a nice warm environment, as a first time car buyer I had so many questions and Tania was able to answer them all and very fast too. Super happy, love my Kia. Thank you Scarboro Kia and Tania for your fantastic service. More
by Amber
Employees Worked With
Tania Lysko
