Roy Foss Cadillac Woodbridge

If your vehicle needs warranty or regular service maintenance do not bring your vehicle to Roy Foss in Woodbridge. I used them for both, and every single time, an issue arises. Their motto is: "We ex maintenance do not bring your vehicle to Roy Foss in Woodbridge. I used them for both, and every single time, an issue arises. Their motto is: "We exceed your expectations" but unfortunately, nothing is further from the truth. With today's vehicles being so complicated, you would hope to entrust it to a competent dealership and Roy Foss Woodbridge is not that dealership. No one is checking to make sure that everything is completed to a high degree of satisfaction; therefore, you can imagine the result. Here is just one example - I brought the car in for a turn signal switch issue. They said they would order the part and call me back to have it replaced the very next week. When I called 6 weeks later to see what the status of the part was, I was told that it would be ordered that day. I had to wait 7 weeks for the part only for them to install the wrong part, rendering my display information centre completely useless. It just goes to confirm that nobody cares to inspect and check to see that the work was done correctly. How disappointing and completely unacceptable. I am not likely to ever purchase another GM Vehicle. More