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Rose City Ford Sales

Windsor, ON

4.7
1,403 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,403 Reviews of Rose City Ford Sales

December 14, 2023

I had a great experience with the whole team. They met my expectations with my trade in value and got my payment to what I wanted. More

by Gibber72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Gagnon
Dec 29, 2023 -

Rose City Ford Sales responded

Hi Gibber72, thank you for taking the time to leave a review for us at Rose City Ford. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 14, 2023

The dealership and its staff were professional, and courteous. They gave me a timely update as to the repairs that I brought my vehicle in for. I gave 3 stars because I brought my car in for a recall r More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert ?
Dec 29, 2023 -

Rose City Ford Sales responded

Hi Jason, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not 100% satisfied with your visit. We appreciate your honest feedback, and we will use this as an opportunity to improve. We hope we can be of assistance to you again in the future. Cheers :)

December 14, 2023

Good friendly service and people Work was done as scheduled and car was found clean after service More

by 709george
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krysta, Nick Gloster
Dec 29, 2023 -

Rose City Ford Sales responded

Hi 709george, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 13, 2023

I needed service, my vehicle was unusable. Rob the Service Manager and the Service Advisor Christan took great care of me. In and out in no time, and also took care of some recall items. 6 sta More

by Maui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob and Christan
Dec 16, 2023 -

Rose City Ford Sales responded

Maui, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 13, 2023

Efficient service, greeted by the staff, professional station personnel, excellent mechanic, reported that the vehicle is in good condition and location of the vehicle upon completion. More

by Gil DeGuire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon
Dec 16, 2023 -

Rose City Ford Sales responded

Thank you Gil! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rose City Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 18, 2023 -

Gil DeGuire responded

Efficient and professional experience.

December 12, 2023

I was pleased to find a dealer that actually had product to sell.I was greeted cheerfully at the front door and directed to a sales person quickly.With in minutes my sales rep Olivia Drouillard had moved 2 More

by fjrober6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Drouillard
Dec 16, 2023 -

Rose City Ford Sales responded

Fjrober6, we're happy you found our staff to be so supportive during your experience here at Rose City Ford. Reviews like this give us motivation and help us ensure that we continue to provide high-quality care to each and every guest. We hope you love your new vehicle, and we look forward to your next visit. Please feel free to reach out if you need anything at all! Cheers :)

December 11, 2023

Professional, organized and work well as a team. Treated me as a customer with respect and gave me the information I needed. Quick service and good follow-up More

by Workingmommy247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Bondy
Dec 16, 2023 -

Rose City Ford Sales responded

Thank you! We're happy to know that you had a good experience with our service team! If there is anything else you need, please feel free to reach out to us! Have a great day :)

December 11, 2023

Kristen was amazing at looking after my mechanical and electrical repair needs. She was professional and courteous. She made the business transaction a friendly and pleasant one. When the shuttle had a More

by Rebouverat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen from service
Dec 16, 2023 -

Rose City Ford Sales responded

Thank you Rebouverat! We're thrilled to hear that Kristen was able to take care of your needs! We appreciate you taking the time to leave us a review, and we're happy to know that you had a positive experience! We hope we can be of service to you again in the future, and we look forward to seeing you again soon! cheers :)

December 11, 2023

I was willing to work with me on the price of my new vehicle. And not trying to make me purchase what I don't need. More

by Randyguenette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed D
Dec 16, 2023 -

Rose City Ford Sales responded

Thank you Randy! We're thrilled to hear that you were able to find the perfect vehicle! We appreciate you taking the time to give us your feedback, and we hope to see you again soon! Cheers :)

December 11, 2023

I have been using Rose City Ford for years and have always been impressed by the consistent service that I receive. The staff is professional and friendly and have always ensured that I was well taken More

by Kirst 58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew, Robert , Nick Gloster
Dec 16, 2023 -

Rose City Ford Sales responded

Thank you Kirst! We can't thank you enough for your loyalty over the years, and we very much appreciate your continued business! Thanks again for taking the time to leave us such a great review, we look forward to your next visit! Cheers :)

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